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Maison St Charles

3.0 star property

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Photo gallery for Maison St Charles

Exterior
Lunch and dinner served, seafood
Exterior
Property grounds
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk

Explore the area

View in a map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • Place, National World War II Museum
    ‪6 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪13 min walk‬
  • Place, Caesars Superdome
    ‪15 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

1 bedroom, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Accessible

1 bedroom, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Accessible

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

1 bedroom, pillow-top beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed

  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed

1 bedroom, pillow-top beds, in-room safe, desk

Honeymoon Suite, 1 King Bed with Sofa bed

  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suites

1 bedroom, pillow-top beds, in-room safe, desk

Two Bedroom Suites

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About this property

Maison St Charles

Hotel with an outdoor pool, 6-minute walk to National World War II Museum
An outdoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, Access to hot tub and self parking.
Maison St Charles offers 130 air-conditioned accommodations with a safe and a hairdryer. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the great public transport around Maison St Charles. During your stay, you're just a quick walk from National World War II Museum. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at Mr. Eds Seafood, a seafood restaurant that serves seafood
  • To-go breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by foot from National World War II Museum and a 2-minute drive from Ernest N. Morial Convention Center
  • Pets welcome for a fee
Maison St Charles offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Maison St Charles. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star New Orleans hotel.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 10:00 AM.
Mr. Eds Seafood – This seafood restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 25 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from August 11 2025 to December 31 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 14.99 per person
  • Secured self-parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charles Maison
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Maison St Charles Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 230 out of 416 reviews
Rating 8 - Good. 93 out of 416 reviews
Rating 6 - Okay. 44 out of 416 reviews
Rating 4 - Poor. 23 out of 416 reviews
Rating 2 - Terrible. 26 out of 416 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful. The room was cute and cozy. The WiFi didn’t work very well in my room.
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing stay
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was such a pleasant surprise ! It is quietly tucked away in between restaurants & shopping. The staff were so friendly and welcoming. The whole property is serene , clean and beautiful. Our rooms were very well maintained, everything was clean and fresh & the big plus was that there was no moldy stench from the a/c (yay!!) We didn’t opt in for the breakfast ticket this time because my son wanted to eat at a restaurant he had been told about but I will definitely try the breakfast next time because I will be staying here from now on.
Courtyard
Pool
Lobby
Lobby
Stayed 1 night in Aug 2025

10/10 Excellent

cynthia

Stayed 3 nights in Aug 2025

10/10 Excellent

REGINALD

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I WOULD STAY HERE AGAIN.
Stayed 3 nights in Aug 2025

2/10 Terrible

Yasean

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The first room they gave me was dirty and they tried to make me pay for the it at the end of my stay. Even though there is a homeless person that keeps breaking into rooms and dirtying them.
Stayed 1 night in Jul 2025

8/10 Good

Kelsey

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property is not up to date.
Stayed 3 nights in Aug 2025

4/10 Poor

Aqualia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room itself was filthy they do not dust at all the hotel look as if it was before Katrina with all the damages that it had
Stayed 2 nights in Aug 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, and the property was beautiful and well kept. My only issues were getting on the bed and taking a safe shower. I could have used a step stool, the beds were so high, and the shower. It was esthetically pleasing, with the one glass door. But the tub was super slippery and there was absolutely nothing to grab onto to keep from falling if one slipped. I ended up using a towel on the floor of the tub as grip and left the bathroom door open so I could use it to grab onto when exiting the tub. They seem like little things, but it was a struggle the entire stay. I would absolutely stay here again. I would just bring a rubber mat and a step stool.
Stayed 6 nights in Aug 2025

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great hotel right of the Street Car line. Close to the Quarter but not in. Tons of restaurants within 10-15 minutes of walking. Very quant and the staff was so nice. Bring a little cat food for the cats. Safe, enclosed parking
Stayed 3 nights in Aug 2025

10/10 Excellent

Dustin, Anacoco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Great location!
Stayed 2 nights in Aug 2025

2/10 Terrible

Vernice

Stayed 1 night in Aug 2025

10/10 Excellent

Mary, Denham springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Room comfort

Good location.

Room is a little "weathered". Poor water pressure, luke warm was the hottest, and phone did not work. Reported it after check in, but nothing done. They are strict on 4pm checkin. It is a good location. Right off of streetcar route. Next door to 2 fast food. Court yard is cute.
Courtyard outside room.
Stayed 1 night in Aug 2025

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable, the restaurant right next door was delicious, the staff was super friendly. We would definitely stay there again!
Stayed 3 nights in Aug 2025

8/10 Good

Irnessa

Liked: Cleanliness, property conditions & facilities, room comfort

Very cozy

The staff was very friwndly and kind. The rooms were very clean and affordable. They have many different food options within walking distance of the hotel. The bed was very comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Haydn Tiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All!
Stayed 1 night in Aug 2025

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot!

The only issue I had was that the air conditioner was constantly leaking on the floor. I let the front desk know and was provided extra towels to put down. Aside from that, I loved the hotel. Really nice location and right by the streetcar stop. The pool was always clean and the front desk staff were very pleasant. I would stay here again.
Stayed 7 nights in Aug 2025

10/10 Excellent

Wanda

Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would definitely stay again

Kudos to the wonderful staff!!! Extremely helpful and friendly! Great location - within minutes of most attractions. Unlike most hotels, this one replenished towels and made beds after each nights stay.
Stayed 2 nights in Aug 2025

8/10 Good

charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not allowing walk in customers is awkward
Stayed 1 night in Jul 2025

8/10 Good

Shahan

Business traveller
Liked: Cleanliness, staff & service, amenities
It was cute, and convenient. All the staff were very helpful and friendly. The rooms were clean, but the bathroom had spots that were moldy, hard to clean by the cleaning staff. My sink was missing it's plug. Smaller things that weren't a big deal, but that is where improvement would be lovely!
Stayed 3 nights in Aug 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Tamoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the layout of the land. The different murals on the wall.how some rooms look l8ke condos the breakfast
Stayed 2 nights in Aug 2025