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St. Charles Inn

2.5 star property

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Photo gallery for St. Charles Inn

Exterior
Restaurant
Reception
1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

View in a map
3636 Saint Charles Ave, New Orleans, LA, 70115
  • Place, Touro Infirmary LCMC Health
    ‪3 min walk‬
  • Place, Magazine Street
    ‪7 min walk‬
  • Place, Lafayette Cemetery
    ‪13 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(101 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Non Smoking, City View

8.8 out of 10
Excellent
(20 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(40 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds, Non Smoking, City View

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(22 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior
Maison St Charles
  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, 407 reviews
The price is €87
includes taxes & fees
10 Dec - 11 Dec
Maison St Charles

About this property

St. Charles Inn

Hotel with free breakfast, 6-minute walk to Magazine Street
This smoke-free hotel features a restaurant, a bar/lounge and concierge services. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a TV in a common area are on-site.
St. Charles Inn offers 40 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This New Orleans hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the free breakfast at St. Charles Inn. During your stay, you're just a quick walk from Magazine Street. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by foot from Magazine Street and a 5-minute drive from Ernest N. Morial Convention Center
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A terrace, a vending machine, and multilingual staff are also featured at St. Charles Inn. Self parking is free.

This New Orleans hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.
St. Charles Inn has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Built in 1927
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night (maximum USD 50 per stay), plus a deposit of USD 25 per day
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per day
  • Pet fee: USD 25 per accommodation, per night (maximum USD50 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Inn St. Charles
Best Western Plus St. Charles
Best Western Plus St. Charles Inn
Best Western Plus St. Charles Inn New Orleans
Best Western Plus St. Charles New Orleans
Best Western St. Charles Inn
Charles St. Inn
Plus St.
St. Charles Inn
Best Western Plus St. Charles Hotel New Orleans
Best Western New Orleans
New Orleans Best Western
St. Charles Inn Hotel
St. Charles Inn New Orleans
St. Charles Inn Hotel New Orleans
Best Western Plus St. Charles Inn

St. Charles Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1002 reviews
Rating 8 - Good. 219 out of 1002 reviews
Rating 6 - Okay. 61 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in a great area. BContonental breakfast is included, which is nice, but the options were quite limited.
Stayed 1 night in Aug 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at this hotel. The safe place, self parking, comfortable room and location of the hotel were everything we need to enjoy our trip!
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite hotel in NOLA. Very nice rooms and friendly/helpful staff. Parking is great; Also, continental breakfast is appreciated. Best bed for a good night's sleep.
Stayed 1 night in Aug 2025

10/10 Excellent

Jun

Stayed 1 night in Aug 2025

4/10 Poor

ifaz

Disliked: Cleanliness, property conditions & facilities
rooms need to be cleaned in its entirety. not half ass front porch dirty need to clean or sweep outside especially front.
Stayed 5 nights in Aug 2025

6/10 Okay

Robert

staff were very pleasant & helpful. The elevator had been broken for weeks, yet we were not notified until arrival for our non-refundable room (shouldn’t we have reasonably been notified so we could cancel our room?). The carpets on stairs & hallways were never vacuumed over 4 days, despite visible debris on the carpet the day we arrived. Would not stay there again unless cleanliness becomes a higher priority.
Stayed 3 nights in Aug 2025

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is right next to the streetcar line which is very convenient. The rooms are nice and homey with a large bathroom and very comfortable beds! The breakfast items are limited, but it was nice sitting outside on the patio with our coffee and muffins watching the streetcars go by. I'd definitely stay there again when visiting NOLA!
Stayed 1 night in Jul 2025

8/10 Good

Tameka

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt at home. Loved the staff.
Stayed 3 nights in Jul 2025

4/10 Poor

Valerie

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Letha

Disliked: Cleanliness, property conditions & facilities
I did not like because the elevator was broke. It was very inconvenient for my husband and I the carpet in the room was nasty and dirty. They had nets in the bathroom in the bedroom bugs crawling in the bedroom toilet stopped up, not flushing properly like it supposed to, no soap in the bathroom in the bathroom downstairs where you can wash your hands when you use after you use the bathroom lobby to wash your hands not enough room to park your car. Everything is full and is jammed up in. This is ridiculous.
Stayed 4 nights in Jul 2025

6/10 Okay

Jordan

Liked: Room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2025

10/10 Excellent

Kasey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peacful and charming

Great stay. Out of the high traffic areas but close enough to grab a ride on the street car and go on an adventure. Very neat and comfortable hotel. Street car stop being near by and a gas station within walking distance was great. Easy check in and secure parking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lea

Nice Hotel. Loved having secured parking on-site. Staff was great!
Stayed 3 nights in Jul 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Jul 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. It is away from all the hustle and bustle, but is a short trolley ride to Bourbon Street, and the trolley picks you up a half block from the hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Very outdated, good things are free parking and accessibility for public transportation
Stayed 2 nights in Jul 2025

8/10 Good

Vanesa Macias

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Gated parking with key fob for entry made me feel safe and relieved that i didn't need to unload the entire car upon arrival, as we were on a road trip. Lovely and helpful staff. Short walk to a market, and short Uber to downtown.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Dawn

Stayed 2 nights in Jun 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

jeffery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked that it was on the street car line and could go anywhere without taking the car out. Staff was super and liked that the restaurant was so near.
Stayed 1 night in Jul 2025

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