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St. Charles Inn

2.5 star property

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Photo gallery for St. Charles Inn

Restaurant
Exterior
Front of property
Reception
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3636 Saint Charles Ave, New Orleans, LA, 70115
  • Place, Touro Infirmary LCMC Health
    ‪3 min walk‬
  • Place, Magazine Street
    ‪7 min walk‬
  • Place, Lafayette Cemetery
    ‪13 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(109 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(44 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds, Non Smoking, City View

7.4 out of 10
Good
(3 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(22 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

St. Charles Inn

This smoke-free hotel features a restaurant, a bar/lounge and concierge services. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a TV in a common area are on-site.
St. Charles Inn offers 40 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This New Orleans hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the free breakfast at St. Charles Inn. During your stay, you're just a quick walk from Magazine Street. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by foot from Magazine Street and a 5-minute drive from Ernest N. Morial Convention Center
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A terrace, a vending machine, and multilingual staff are also featured at St. Charles Inn. Self parking is free.

This New Orleans hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.
St. Charles Inn has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Built in 1927
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night (maximum USD 50 per stay), plus a deposit of USD 25 per day
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per day
  • Pet fee: USD 25 per accommodation, per night (maximum USD50 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Inn St. Charles
Best Western Plus St. Charles
Best Western Plus St. Charles Inn
Best Western Plus St. Charles Inn New Orleans
Best Western Plus St. Charles New Orleans
Best Western St. Charles Inn
Charles St. Inn
Plus St.
St. Charles Inn
Best Western Plus St. Charles Hotel New Orleans
Best Western New Orleans
New Orleans Best Western
St. Charles Inn Hotel
St. Charles Inn New Orleans
St. Charles Inn Hotel New Orleans
Best Western Plus St. Charles Inn

St. Charles Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1006 reviews
Rating 8 - Good. 215 out of 1006 reviews
Rating 6 - Okay. 54 out of 1006 reviews
Rating 4 - Poor. 25 out of 1006 reviews
Rating 2 - Terrible. 18 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service
Staff was friendly and the location is perfect. The added benefit of parking in a secured lot is rare in this area!
Stayed 1 night in Nov 2025

10/10 Excellent

Marsha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very kind, professional and friendly staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, gated parking, friendly staff
Stayed 1 night in Nov 2025

4/10 Poor

Juanita

Travelled with family
Liked: Staff & service
Check in was fine. However up on getting to the room, immediately I noticed there were two full sized beds as opposed to the queen size beds posted in the listing and reservation. Then the towel rack in the bathroom broke as soon as I touched it. It just fell off the front of the sink. The bathtub had a bunch more of hair left in it. And finally we were told we could have a 12pm check out. Then the morning of we were called and told we had to be out at 11:30. I know it’s only 30 minutes. But it made a difference.
Stayed 1 night in Nov 2025

10/10 Excellent

inback, EDGEWATER

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind. Liked safe parking lots and well maintained clean atmosphere.
Stayed 1 night in Nov 2025

10/10 Excellent

Sheila

Stayed 4 nights in Nov 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff and lovely location. Quiet too!
Stayed 1 night in Nov 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice, rooms were clean and breakfast was very good.
Stayed 4 nights in Nov 2025

8/10 Good

Richard, Wyckoff

Stayed 2 nights in Nov 2025

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was nice. We were close to the Garden District and French Quarter. The decor in the lobby and room were nice and the bed was comfortable. Staff was nice and friendly. However, it was super noisy. We could hear the trolly very loudly outside and the people next to us. We could hear full blown conversations, baby crying at 2am, even people sneezing next door. Stayed at a lot of different place throughout the country over the years and this by far the worst sound proofing.
Stayed 4 nights in Nov 2025

10/10 Excellent

Linda

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice big room, conveniently located in Nola.
Stayed 2 nights in Nov 2025

8/10 Good

Judith

Stayed 1 night in Nov 2025

8/10 Good

Sheryl

Travelled with group
Liked: Cleanliness, property conditions & facilities
Pros: Great Housekeeping. Friendly Staff. Perfect Location Comfortable room. Cons: Ants in bathroom
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas, Cypress

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Ritwij

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes. Staff helped with trolley schedule. Super helpful.
Stayed 1 night in Aug 2025

4/10 Poor

Jeannie

Stayed 1 night in Sep 2025

8/10 Good

Robert

Travelled with family
Friendly staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
It was a great experience all around
Stayed 1 night in Oct 2025

10/10 Excellent

Marjorie Renee

Liked: Cleanliness, property conditions & facilities
Just such a pleasant place. Cozy and elegant.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, quiet room, and free gated parking. All this while located on the street car line
Stayed 3 nights in Oct 2025

10/10 Excellent

Yariela

Stayed 1 night in Oct 2025

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very safe parking
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Stayed 2 nights in Oct 2025

10/10 Excellent

Caley

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, professional staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although this property is old, it’s well maintained and is updated. We always enjoy staying here. And it’s pet friendly.
Stayed 2 nights in Sep 2025

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