2/10 Terrible
Joshua
5 Sept 2025
My room door lock was broken, when I proceeded to tell the booking staff member, Eros, he told me that building management will be up shortly. After 30 mins, I had to go downstairs and find out that the management had left for the day. Building staff and Booking staff have very poor communication because Eros had no idea what I was talking about. The supposed group chat that they have is clearly ineffective. I had to stay in a room with a broken lock and it doesn’t matter if there is a keypad, that room should have a working interior lock. As I explained to Eros as well, I’ve visited multiple establishments where they indeed had an electronic keypad and a functioning interior lock. Eros insured me that I would be moved to another room and never heard from him again regarding the matter. As a guest of your establishment, you made me feel as if my concerns were not the least bit important.
Joshua
Stayed 3 nights in Aug 2025






















