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Artel Hotel by The Red Collection Times Square

2.5 star property

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Photo gallery for Artel Hotel by The Red Collection Times Square

Elite Room, 2 Queen Beds (Smoke Free) | Premium bedding, in-room safe, blackout curtains, iron/ironing board
Miscellaneous
Standard Suite, 1 King Bed (Smoke Free) | Premium bedding, in-room safe, blackout curtains, iron/ironing board
Reception
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
305 W 39th St, New York, NY, 10018
  • Place, Times Square
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

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About this property

Artel Hotel by The Red Collection Times Square

A fitness centre, a sauna and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services and dry cleaning.
Artel Hotel by The Red Collection Times Square offers 78 accommodations with a safe and designer toiletries. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.
During your stay at Artel Hotel by The Red Collection Times Square, you're just a quick walk from Times Square. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Within a 10-minute walk of Times Square and Broadway
  • Cats and dogs welcome free of charge
Artel Hotel by The Red Collection Times Square offers its guests a sauna and a fitness centre. Public spaces have free WiFi. Artel Hotel by The Red Collection Times Square also features coffee/tea in common area, concierge services, and laundry facilities. Self parking is free. You'll have access to the health club at a partner property.

This New York hotel is smoke free.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 85 per day)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna

Family friendly

  • Babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 20 floors
  • Built in 1900
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 85 per day (400 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Lord Moris Hotel New York
Lord Moris Hotel
Lord Moris New York
Lord Moris Times Square Hotel New York
Lord Moris Times Square New York
Lord Moris Times Square Hotel
Lord Moris Times Square
Lord Moris
Artel Hotel Times Square
Lord Moris Times Square Hotel
Artel Hotel by The Red Collection Times Square Hotel
Artel Hotel by The Red Collection Times Square New York
Artel Hotel by The Red Collection Times Square Hotel New York

Artel Hotel by The Red Collection Times Square Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 115 out of 376 reviews
Rating 8 - Good. 117 out of 376 reviews
Rating 6 - Okay. 63 out of 376 reviews
Rating 4 - Poor. 43 out of 376 reviews
Rating 2 - Terrible. 38 out of 376 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Pamela G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to shopping, restaurants
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Gale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are really nice.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Artel was clean, close to many restaurants, gift shops, attractions and Time Square. The rooms are small, the bathroom is nice.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Riven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception service is very good
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Pengzheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super spacious!
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff. Clean and functional room. Amenities were good and just right for a hotel that is only being used as a base point before exploring Manhattan’s tourist venues.
Stayed 4 nights in Dec 2022
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities
The property is located close to time square and was pleasant, comfortable and affordable. Only downside was, being Saturday Night and there was plenty going on and the street noise, even on the 13th floor was loud.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Oktawia Justyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place and good price!

Stay was amazing! neighbors were really inconsiderate and slamming doors at 2am. But hotel handled it really nicely!
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Corether

Liked: Cleanliness, staff & service, property conditions & facilities
The most beautiful sight at night outside the window
Verified

10/10 Excellent

Chenhao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall good
Stayed 4 nights in Oct 2022
Verified

8/10 Good

Patricia

Liked: Staff & service, property conditions & facilities
Unique facility. We got a kick out of having bunk beds. Small room, but then again it is nyc. The employees were all wonderful!
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an Overnight stay. The location is within walking distance of Times Square and NY Penn Station. The staff was very courteous and helpful. They made transportation arrangements for my group of five to the cruise terminal. The rooms were clean the bathrooms were clean and stocked very well. It was our first visit to NYC and the staff an accommodations at the Artel Hotel made it a pleasant experience.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family stay in a great location!

It is a small New York room, but very well designed. The beds were comfortable, there were plugs everywhere, enough towels, and we got early check in. The water and coffee availability in the lobby was a nice touch. The water pressure and shower head were amazing! So great to have a tub, traveling with kids. I wish there was conditioner available. But otherwise great stay in a great location!
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a hidden jem in the heart of manhattan. Great personnel, location is prime. Room was small, but it was more than enough. It was clean, without any “hotel” smells you can feel at some hotels. I have already recommended this place to my friends who travel to NYC, and would come back here again myself. If you need just a good, convenient and basic place to stay while you explore the city or running your errands, look no further.
Stayed 1 night in Nov 2022
Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Small boutique hotel, off the beaten path but only a couple blocks to the subway station and Times Square. Staff helped to book limo service to the airport that was cheaper than Uber/Lyft. Beds were comfortable and cleaning staff did a great job. Our shower was slow to drain, but that was a small thing.
Stayed 4 nights in Nov 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Good location and staff but run down property

Overall disappointed with stay. Hotel and room was run down. Room is smaller than it appears in pictures. Positives were friendly enough staff and convenient location.
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable for a family of 4

Our family of four (parents and 2 teenage boys) was very comfortable in the larger room with 2 sets of bunk beds. Artel was by far the most affordable option for our family to stay in NYC. Customer service was awesome! We arrived early and stored our luggage until check-in. Also, don't forget to request a fridge if needed!
Stayed 5 nights in Jul 2022
Verified

6/10 Okay

Jackie

Worked for us

Hotel is a great location for our needs. Staff fairly friendly and room was clean. The carpet had been pulled up in the rooms and hallways, so we had a concrete floor. I am sure it will look much better after new flooring. Room was very tiny and we did not have a closet or any drawer space, but we made it work.
Stayed 3 nights in Jul 2022
Verified

6/10 Okay

Sabrina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location was close to places. The floor inside the room was cement no flooring or carpet. No hot water.
Stayed 4 nights in Nov 2022
Verified

6/10 Okay

Evaldo

Liked: Cleanliness, staff & service
Disliked: Amenities
Very modest Hotel, not visually pleasant, it was very disappointed, was expecting something more artsy ( everything was far from anything artistic). There was no air conditioner in the room, fortunately the weather was pleasant. The "staff " was nice.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Renata

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible! The bunk bed room looks like a prison!
Stayed 1 night in Nov 2022
Verified

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Very unique property in a great location. Good value for the price. Just some of the design decisions didn't suit me. I didn't like the concrete floors and there just wasn't enough lighting in the room. However, I did like the bunk beds, that was a nice feature. And the bathroom was very nice with immediate hot water.
Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

Maricely

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient. The description on the webpage is not accurate. It did not work for us and we left. It was an unnecessary expense.

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