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Best Western Plus Plaza Hotel

2.5 star property

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Photo gallery for Best Western Plus Plaza Hotel

Exterior
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Free daily buffet breakfast
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
3934 21st Street, Long Island City, NY, 11101
  • Central Park
    ‪4 min drive‬
  • Grand Central Terminal
    ‪5 min drive‬
  • Times Square
    ‪5 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed) | Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Shower Only;with Sofabed)

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking (Shower Only;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Plaza Hotel

Hotel in Long Island City with free breakfast and fitness centre
A fitness centre, a 24-hour business centre and self parking are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business centre, concierge services and a 24-hour front desk.
Best Western Plus Plaza Hotel offers 119 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch plasma televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The public transport around Best Western Plus Plaza Hotel gets good marks from our customers. During your stay, you'll be close to 5th Avenue. You'll find features such as free breakfast and free WiFi in public areas, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 5-minute drive from 5th Avenue and a few minutes from Memorial Sloan-Kettering Cancer Center
WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Plus Plaza Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Long Island City hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 30 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch HDTV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 30 per night
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Hotel Plaza
Plaza Hotel Best Western
Best Western Plaza Hotel Long Island City
Best Western Plaza Hotel
Best Western Plaza Long Island City
BEST WESTERN Plaza Hotel Long Island City, New York
Best Western Plus Plaza Hotel Long Island City
Best Western Plus Plaza Long Island City
Best Western Plus Plaza
Best Western Plaza Hotel New York City
Plus Plaza Hotel Long City
Best Western Plus Plaza Hotel Hotel
Best Western Plus Plaza Hotel Long Island City
Best Western Plus Plaza Hotel Hotel Long Island City

Best Western Plus Plaza Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 449 out of 1001 reviews
Rating 8 - Good. 386 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Noe

Stayed 3 nights in Feb 2022

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast not included and the limited menu was crazy expensive.
Stayed 5 nights in Aug 2023

2/10 Terrible

JUYOUNG

Stayed 2 nights in May 2023

8/10 Good

Raul

Stayed 2 nights in Mar 2023

10/10 Excellent

Meaghan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start with how amazing the ladies were at check in. The lady with the braids that has the gold twine woven in was so kind and helpful even going outside in the freezing cold to see if I was parked in an okay spot to not get towed. Then getting me into a space on property. They are really close to the F train which got us wherever we needed to go. The room was clean and functional (what more do you need) and the price was perfectly reasonable. The breakfast was good (it was little cut sausage link things (looked like mini kielbasa or something of that nature) instead of the standard continental patties).
Stayed 2 nights in Feb 2023

8/10 Good

Ivan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
NA
Stayed 1 night in Jan 2023

8/10 Good

Rosario

Stayed 2 nights in Feb 2023

8/10 Good

Sayed

Stayed 4 nights in Jan 2023

8/10 Good

Ethan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems pretty reasonable and clean inside for the price
Stayed 1 night in Feb 2023

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was really nice and clean
Stayed 2 nights in Jan 2023

8/10 Good

David, Browns Mills

Stayed 1 night in Jan 2023

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, property conditions & facilities
Great Services
Stayed 2 nights in Jan 2023

6/10 Okay

Alberto

Travelled with partner
Liked: Cleanliness
I didn't like the area, felted not too safe. Specifically at night and even during the day.

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service staff was friendly and helpful. The hotel itself is in good condition, and very clean. Great place!

10/10 Excellent

Alvenia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay.
Stayed 2 nights in Jan 2023

8/10 Good

Sanjay

Liked: Staff & service, amenities, property conditions & facilities

8/10 Good

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place but parking is not easily accessible

10/10 Excellent

LOUIS, GATINEAU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jan 2023

6/10 Okay

Saki

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities

8/10 Good

Kateryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view from window, good cleaning. But breakfast is very early and not varied

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jj
Stayed 2 nights in Dec 2022

10/10 Excellent

Yuen Kit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Bin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
员工普遍素质不错，环境也挺好的。
Stayed 1 night in Dec 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed that I couldn't get my money back from literally a 1 night stay due to a family emergency. I understand policies but have some grace. Hotels.com tried to help me but they didnt have any luck dealing with Best Western
Stayed 1 night in Dec 2022

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