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Times Square West Hotel, BW Signature Collection

2.5 star property

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Photo gallery for Times Square West Hotel, BW Signature Collection

A modern interior with an exit sign, a seating area with yellow chairs, a beverage kiosk, and a view through large windows.
A building with a brick facade, large windows, and a glass walkway.
A reception desk with a wooden panel backdrop, pendant lighting, a Lenovo computer, and a framed artwork.
A cityscape with high-rise buildings, including a distinctive skyscraper with a pointed top.
A hotel room with a bed, a desk, a chair, a wardrobe, and a view of the cityscape.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
548 W 48th Street, New York, NY, 10036
  • Place, Jacob K. Javits Convention Center
    ‪11 min walk‬
  • Place, Broadway
    ‪11 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

View all photos for Queen Room - Non-Smoking

A hotel room with a bed, a nightstand, a lamp, and a red patterned blanket.

Queen Room - Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 1 King Bed, No Smoking

A hotel room with a large bed, a desk, a chair, a window, and a wall-mounted phone.

1 King Bed, No Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking, City View

A hotel room with a bed, a TV mounted on a wall, and a coat rack.

Standard Room, 2 Double Beds, Non Smoking, City View

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Bathtub

A hotel room with a bed, a desk with a chair, a phone, a lamp, and a painting on the wall.

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a headboard with a textured design, a nightstand with a lamp, and a thermostat on the wall.

Standard Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking (View)

A hotel room with a large bed, a desk, a chair, a window with a city view, and a wall-mounted air conditioner.

Standard Room, 1 King Bed, Non Smoking (View)

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking, Bathtub

A hotel room with two beds, a nightstand with a phone, a coffee maker, and a clock.

Standard Room, 2 Single Beds, Non Smoking, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a nightstand with a lamp, a clock, and a window with a view of buildings.

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a nightstand with a lamp, a telephone, and a wall-mounted light fixture.

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a bed, a desk with a chair, a phone, a lamp, and a painting on the wall.

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

A hotel room with a bed, a desk, a chair, a wardrobe, and a view of the cityscape.

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Times Square West Hotel, BW Signature Collection

A 24-hour front desk, express check-out and a TV in a common area are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a front desk safe, ATM/banking services and multilingual staff assistance are on-site.
Times Square West Hotel, BW Signature Collection offers 89 accommodations with coffee/tea makers and a hairdryer. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include a separate bath and shower and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Times Square West Hotel, BW Signature Collection's great location. During your stay, you're just a quick walk from Manhattan Cruise Terminal. You'll find features such as free breakfast and free WiFi in public areas.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of Manhattan Cruise Terminal and Jacob K. Javits Convention Center
Free breakfast is served daily. Public spaces have free WiFi. Times Square West Hotel, BW Signature Collection also features multilingual staff, express check-out, and a front desk safe.

This New York hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Times Square West Hotel, BW Signature Collection.

Property is also known as

Comfort Inn Hotel Midtown West
Comfort Inn Midtown West
Midtown West Comfort Inn
Central Park West Comfort Inn
Comfort Inn Central Park West Hotel New York City
Comfort Inn New York City
New York City Comfort Inn
Comfort Inn Midtown West Hotel

Times Square West Hotel, BW Signature Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 713 out of 1870 reviews
Rating 8 - Good. 563 out of 1870 reviews
Rating 6 - Okay. 349 out of 1870 reviews
Rating 4 - Poor. 125 out of 1870 reviews
Rating 2 - Terrible. 120 out of 1870 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jayce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a comfortable stay for our one night in New York and a central location
Stayed 1 night in Apr 2026
Verified review

8/10 Good

SHAVONNA

Liked: Staff & service, amenities, property conditions & facilities
Nice room but Small could’ve been cleaned better great breakfast variety . Nice location In walking distance to park , food , and grocery
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Kareem

Liked: Cleanliness, amenities
It was an average stay
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Austen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though the rooms were very small, they were also very clean. The staff was also incredibly friendly and helpful. This was a good place to rest after traveling around the city.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
The rooms were clean and the staff were very pleasant and helpful. The breakfast was good enough, especially considering the reasonable cost of the rooms. Even though the rooms were dated, the perfect location, staff and complimentary breakfast made up for it.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Chandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, and excellent service. Everyone was very helpful and understanding. We had a great stay!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but comfortable room with a big bed. Fridge and microwave. Good midtown location.Friendly, helpful staff. I would definitely stay here again.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Robert

Disliked: Staff & service
Good location for Times Square and Hell’s Kitchen. Otherwise just ok.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay. Nothing amazing and nothing terrible! Staff was friendly and breakfast was decent!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was tasty and fresh, but the breakfast area is very small and crowded.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cozy and clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice! Breakfast is good though crowded in the space available unless you can avoid the rush!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, property conditions & facilities
Great hotel kind professional people
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities
Easy check in
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities
Great stay!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice! Close to everything!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Harsh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room clean hotel area
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Teresa

Liked: Cleanliness
Very American breakfast and you get to make your own waffles
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Cassandra

Liked: Cleanliness
A little small but good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nerisa

Liked: Cleanliness, staff & service, amenities
Great stay! The room was clean, the breakfast honest and satisfying, the staff friendly, and the location very convenient. Highly recommended!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was easy and the breakfast was better than expected. The room was clean as well. I will probably sta here again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi was weak which made it near impossible to work. Outside that this place is excellent value, clean, friendly and attentive staff. Breakfast was fresh and they mixed it up. I’d stay here again in a heartbeat
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Josue

Liked: Staff & service
The location is great, and the price is very reasonable for the area. Breakfast was enjoyable, and the front desk staff were very helpful during check-in. The only downside was a strong odor, likely from the cleaning products—it reminded me of carpet powder my grandmother used before vacuuming. I wish a more neutral-scented sanitizer had been used.
Stayed 2 nights in Apr 2026

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