Millennium Hotel Broadway Times Square

4.0 star property

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Exterior detail
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1 bedroom, in-room safe, desk, laptop workspace
Premier Room, 2 Double Beds (Ball Drop View) | 1 bedroom, in-room safe, desk, laptop workspace
View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
145 W 44th St, New York, NY, 10036
  • Broadway
    ‪2 min walk‬
  • Times Square
    ‪2 min walk‬
  • Rockefeller Center
    ‪6 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed

7.6 out of 10
Good
(110 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room 2 Doubles Bed High Floor

7.4 out of 10
Good
(129 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room 1 King Bed High Floor

7.6 out of 10
Good
(220 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Double Beds (Ball Drop View)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed (Ball Drop View)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

7.4 out of 10
Good
(104 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

7.0 out of 10
Good
(85 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Millennium Suite - Times Square View)

8.8 out of 10
Excellent
(3 reviews)
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(57 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed (Millennium)

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible

8.2 out of 10
Very good
(83 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds

7.6 out of 10
Good
(167 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(228 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Millennium Hotel Broadway Times Square

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
Along with a 24-hour fitness centre, this smoke-free hotel has a business centre and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, limo/town car service and express check-in are on-site.
Millennium Hotel Broadway Times Square offers 626 accommodations with a safe and a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and fridges can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the shopping around Millennium Hotel Broadway Times Square. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a 24-hour gym and a business centre are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness, spaciousness and comfy beds
  • Steps from Times Square and Broadway
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. A business centre, meeting rooms, and limo/town car service are available. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Millennium Hotel Broadway Times Square.

This New York hotel is smoke free.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 65 per night)
  • Limo/town car service

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • 52 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Destination fee: USD 34.43 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 65 per night (328 ft away)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Millennium Broadway Hotel Times Square
Millennium Broadway Times Square
Millennium Broadway Hotel
Millennium Broadway
Millennium Broadway New York Times Square Hotel
Millennium Times Square New York
Millennium Hotel Broadway Times Square Hotel
Millennium Hotel Broadway Times Square New York
Millennium Hotel Broadway Times Square Hotel New York
DoubleTree by Hilton Millennium Times Square New York

Millennium Hotel Broadway Times Square Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2244 out of 5388 reviews
Rating 8 - Good. 1193 out of 5388 reviews
Rating 6 - Okay. 923 out of 5388 reviews
Rating 4 - Poor. 519 out of 5388 reviews
Rating 2 - Terrible. 509 out of 5388 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
For my first stay in NY. It was really nice
Stayed 3 nights in Apr 2025

2/10 Terrible

Sabrina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Stay Here!

We had seen the recent reviews before checking in and it’s unfortunate to say they are all true. We booked non-refundable so there was not much else to do but tough it out and stay. Check in was a breeze and the staff was friendly, didn’t have to wait too long for the elevator but it was later in the day. Did a once over of the room and there wasn’t anything immediately that made us need to check out, other than the room being warm. We tried the A/C but no luck so opening the window was all we could do. The real trouble happened the next morning, my sister woke up early to use the restroom and there was a roach on the floor in the bathroom. Immediately I went downstairs and demanded to check out, the woman at the desk had me step to the side to speak to a manager who ended up never coming to speak to me but must have given the green light to do the refund. The woman said she’d take care of it but to contact Hotels.com just in case. I got an invoice with out check out day and went back up to the room to pack while on the phone with Hotels, and they couldn’t get in touch with the hotel, the representative said no one answered the phone(to be fair there were at least 50 people in the lobby at the time I went downstairs) but by the time we finished packing up our stuff and made it to the hotel we booked we received an email with our refund. Overall a terrible experience with Millennium but fantastic customer service from Hotels.com
Stayed 4 nights in Apr 2025

10/10 Excellent

Katelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, rooms cleaned daily, very attentive staff
Stayed 4 nights in Mar 2025

4/10 Poor

Karen

Disliked: Staff & service, amenities
We had street women in the lobby going upstairs. Beggars outside on the sidewalk.
Stayed 6 nights in Mar 2025

10/10 Excellent

Asha, Chaguanas

Stayed 1 night in Mar 2025

10/10 Excellent

Tracey

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! Even dealing with the disappointing mistake that Expedia made with our reservations and the status of our balance due, they lady at the desk was very patient and understanding with my frustration, showing sympathy and care. She made sure that our room would not be held, being that they were nearly at capacity. Mark, the bellhop, was absolutely amazing! He was super friendly, respectful and treated us like we were the only people staying at the hotel. He knew the issues that I had to deal with checking in and he remembered exactly who we were when we came back to get our things after 5 hours, and where our things were without even needing to look at our ticket. He gave us tips and tricks for navigating the city. He even took the time to teach our 7-year a magic trick. I've stayed in NYC a couple of times, and hands down this was the best hotel experience I've had. Perfect location. Rooms were not shoebox size, they didn't break the bank and equal half of the vaca budget. Our room was clean and well maintained. If I had to find something negative, it would be that the HVAC chiller unit went down for 1 night and the room started getting very warm. However when we called to have someone check on it, a serviceman visited quickly and explained why, that it was currently being fixed, offered a fan, and had us open our windows. It cooled down plenty enough. I am sure in the hot summer, this would be a bigger problem. Regardless, very satisfied. I will go back.
Stayed 3 nights in Mar 2025

2/10 Terrible

Khaniya

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Initially, I was extremely excited about staying here. Check in was easy and the receptionist was very nice. My first night my toilet wouldn’t flush and my bathtub was clogged, so taking a shower was uncomfortable and nasty. Maintenance came out twice but couldn’t fix the issue. They didn’t even say anything to me. I requested and finally got moved to a second room only to met by the same issues; a clogged bathtub, leaking sink, and now noise (sex). I was then moved again to a downgrade; same issues, a clogged bathtub and the sink barely running water. Not satisfied, not how I wanted to spend my vacation. It was definitely not home away from home.
Stayed 5 nights in Mar 2025

10/10 Excellent

Armando M Mata

Stayed 3 nights in Apr 2025

4/10 Poor

Cooper

Stayed 3 nights in Apr 2025

6/10 Okay

Jerrel, White Hall

Travelled with family
Liked: Cleanliness, property conditions & facilities
There was no AC in our room. It was up to 75 degrees some days. When I asked, they said there was no AC available til later in the year. Unacceptable! The elvevator key card did not work well. We had to store our luggage after we checked out. There was only one man working and the line was very long. When we tried to retreive it, there was a long line. I asked the manager to get it for us as we were due to catch our flight. He, and another person, told me, in a snarling way, that they could not get it! Unacceptable! I told them to hire more help.
Stayed 5 nights in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

8/10 Good

tien

Stayed 3 nights in Mar 2025

8/10 Good

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Alexander

Liked: Cleanliness
Disliked: Property conditions & facilities
They have water problems, and air problems
Stayed 3 nights in Apr 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

4/10 Poor

Ambreen, hamilton

Travelled with family
Disliked: Cleanliness, amenities
Toilet seat has pee stains all over it. Omg so disgusting. I wanted to throw up. Carpet was stained all over.
Stayed 1 night in Apr 2025

4/10 Poor

Charlestine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived and asked to leave our bags until we could check in. We stood in line for 20 minutes to have our bags ticked. They had one person chevking bags while 5 other staff employees stood around and talked and laughed with one another. When we got to our room and had to call twice because the TV will not turn on. The phone is missing buttons so you had no idea how to contact the front desk. The mini refrigerator is luke warm at best. The room is over $500 a night at the very least the TV should work.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor, location is the only good part about this ho

It was poor. The day we arrived, there was no water in the hotel from 9pm to 2am. The water got restored at 2am and then there was no flow in the basin, we called for help and the staff showed up but nothing eas done to make it better. Rooms are not clean, floors look dirty.
Stayed 2 nights in Apr 2025

10/10 Excellent

deangelo

Stayed 2 nights in Jan 2025

8/10 Good

Todd, Hamilton

Travelled with family
Liked: Staff & service, property conditions & facilities
Water went out 1 night. Room wasn't cleaned 1 day- think it was a mixup with the staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Okan

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Stayed 2 nights in Apr 2025