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Roger Smith Hotel

2.5 star property

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Photo gallery for Roger Smith Hotel

Terrace/patio
Exterior
Premium Suite, 2 Bedrooms | City view
Interior
2 bars/lounges

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
501 Lexington Ave, New York, NY, 10017
  • Place, Rockefeller Center
    ‪8 min walk‬
  • Place, Grand Central Terminal
    ‪8 min walk‬
  • Place, Times Square
    ‪14 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪44 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Hypo-allergenic bedding, down duvets, in-room safe

Classic Room, 2 Double Beds

7.4 out of 10
Good
(9 reviews)
  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic Room

Hypo-allergenic bedding, down duvets, in-room safe

Classic Room

  • City view
  • 19 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe

Junior Suite, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms | Living area | Flat-screen TV, DVD player, first-run films

Premium Suite, 2 Bedrooms

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Hypo-allergenic bedding, down duvets, in-room safe

Deluxe Room, 1 Queen Bed

  • City view
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, down duvets, in-room safe

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Queen Bed

Hypo-allergenic bedding, down duvets, in-room safe

Classic Room, 1 Queen Bed

  • City view
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 Bedroom

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Roger Smith Hotel

This smoke-free hotel features 2 bars/lounges, a fitness centre and valet parking. WiFi in public areas is free. Additionally, a business centre, conference space and concierge services are on-site.
Roger Smith Hotel offers 131 air-conditioned accommodations with DVD players and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down duvets. Flat-screen televisions come with premium cable channels and first-run films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Roger Smith Hotel, you're just a quick walk from 5th Avenue. Free WiFi in public areas, 2 bars and a gym are available.
  • Free WiFi
  • Enjoy drinks at the 2 bars/lounges
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Grand Central Terminal and 7 minutes on foot from Rockefeller Center
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. You can unwind with a drink at one of the 2 bars/lounges. A fitness centre, a library, and a terrace are also featured at the business-friendly Roger Smith Hotel. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This Art Deco New York hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available
  • Valet parking on site (USD 52 per day)
  • Limited on-site valet parking

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 25 for children
  • 2 bars/lounges

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • DVD player
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 16 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1930
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • First-run films
  • Flat-screen TV with premium cable channels

Food and drink

  • Espresso maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 25 for adults and from USD 25 for children
  • Valet parking fee: USD 52.00 per day
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Roger Smith
Hotel Smith
Roger Hotel
Roger Smith Hotel
Roger Smith Hotel New York
Roger Smith New York
Smith Hotel
Roger Smith New York City
Roger Smith
The Roger Smith Hotel
Roger Smith Hotel Hotel
Roger Smith Hotel New York
Roger Smith Hotel Hotel New York

Roger Smith Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 386 out of 1000 reviews
Rating 8 - Good. 370 out of 1000 reviews
Rating 6 - Okay. 139 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Chiara

Liked: Staff & service
Disliked: Cleanliness
L'hotel è vecchio e mal tenuto , nella nostra camera si sono anche rotte le tubature ....la pulizia è scadente ma probabilmnete l'usura di mobili e moquette non aiuta! , Il personale è stato gentile e disponibile e anche se la pulizia non è impeccabile anche altrove ( abbiamo cambiato 4 hotel in 4 zone diverse di Manhattan) per me il prezzo è decisamente eccessivo per quello che offre la struttura , inoltre la hall era chiusa ( sicuramente per via delle disposizioni anticovid ) diversamente da tutti gli altri hotel
Stayed 4 nights in Dec 2021
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Great Roger Smith Hotel ♥️

I would definitely stay there again and I will recommend others to this hotel. The staff there were amazing and they kept it clean.
Stayed 4 nights in Dec 2021
Verified

8/10 Good

Florencia

Liked: Cleanliness, staff & service
Nice location, our room was clean enough space for 4 of us. Just the heating was little high
Stayed 6 nights in Dec 2021
Verified

8/10 Good

Vicki

Liked: Cleanliness, staff & service, room comfort

Great Location and Comfortable

This hotel was in a perfect location for us. A few blocks from Grand Central Station, a Walgreens right across the street, a Starbucks two doors down and a couple of good restaurants just down the street. This has been a hotel since 1929 so it is old, but for the price, it is well worth it. The rooms are old and dated, but mine was clean and the beds were comfortable. 15 minute walk to Rockefeller Center and a 20 minute walk to time square. The room had a microwave and refrigerator, but they did not have ice or ice buckets I did not hear any noise from the other rooms. The staff was extremely friendly and I would stay here with my family anytime.
Stayed 3 nights in Dec 2021
Verified

2/10 Terrible

Morgan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absurdly false advertised. Don’t believe the pictures you see on here. We checked in and the hotel seemed just old and crusty but figured it would just have character. Nope. Walked into the room, crusty stains on the floor. Bathroom tiles coming off the walls, wallpaper peeling everywhere and mold on the walls. A rusty pipe was sticking out of the bathroom with the other half of it leaning up against the wall. Stains on the couches and sheets. Bugs on the floor because the window was left open.
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Louise

Liked: Staff & service
Disliked: Property conditions & facilities
First room bad; was able to change to a different one. Hotel is tired, wall paper peeling, insect, few outlets to charge phone, no guide for TV. No shower cap (glad I brought one) Bed and cover nice. Staff helpful.
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Linda

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location, super friendly staff, low cost…..but the hotel is dated and needs a lot of work. Wallpaper tearing off wall, patched up carpeting, no valet parking as mentioned(you get small discount on nearby parking), no bar open, no washcloths on room, you don’t control heat so very hot in rooms
Stayed 1 night in Dec 2021
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service
A good sized, comfortable clean room. Well positioned for Seeing Manhattan. Subway a few metres away. Midtown walkable. Staff pleasant and friendly. Slightly faded.
Stayed 6 nights in Dec 2021
Verified

10/10 Excellent

ERIKSAN SARMIENTO

Liked: Cleanliness, staff & service, amenities
Muy buena limpieza,excelente,no me gusto que no hubiese acceso a la terraza de la techo del edificio....
Stayed 4 nights in Dec 2021
Verified

8/10 Good

Tamarra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great… just 3-4 blocks from Grand Central station and about 7 blocks to Rockefeller center. The staff are extremely friendly and helpful!
Stayed 1 night in Dec 2021
Verified

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único que juega a favor de este hotel es la ubicación. Todo lo demás muy decepcionante por el precio que cuesta. Estado bastante decrépito, el aire acondicionado no funcionaba bien, el mando de la TV perdido, la ducha perdía agua... en fin, que no repetiría.
Stayed 3 nights in Dec 2021
Verified

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very different from big hotels. Was very accessible to subway and other points of interest. Staff was always very helpful and very friendly
Stayed 5 nights in Dec 2021
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a quick visit to NYC. Friendly, helpful staff. Clean and eas for walking/metro. Safe environment.
Stayed 4 nights in Dec 2021
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 4 nights in Nov 2021
Verified

6/10 Okay

Ginger

Liked: Staff & service
Disliked: Cleanliness
I liked the location of the hotel! I was looking forward to the roof top bar which was closed upon arrival. Bummer. The carpet and windows were filthy. Needed to wear shoes around in the room. Yuck.
Stayed 3 nights in Dec 2021
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service

Nice place, but its a little worn

Nice place, but its a little worn. There was a lip between the bathroom and the living area which was quite annoying. My grand daughter tripped on it and hurt her knee. I also tripped on the lip, but in a different room. Staff was friendly, but the place really shows a lot of wear and tear.
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Tierney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff. Our suite was spacious, the beds were comfy, the hotel was quiet and cozy despite being in the center of everything. Loved the old-fashioned style and comfort of this hotel!
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Eric

Liked: Staff & service
Disliked: Amenities
It’s a serviceable hotel, but lacks amenities. Could use a facelift, heat was overbearing in our room so we had to run the AC when it was 40 degrees outside. Staff was very friendly. Easy access to Rockefeller, grand central, Broadway, amd Times Square. Positive is it’s just outside the main congestion so getting a Starbucks or Dunkin (both right there) super easy.
Stayed 4 nights in Nov 2021
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool old hotel.could use a little of this or rhat a fresh up..but over all.good
Stayed 4 nights in Nov 2021
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All The Basics Were Good

Our room was quite large to accommodate the 2 beds we reserved for. All the basics were good: comfortable mattresses, noise free, excellent service from front desk and bellhop. Two little nitpicks: housekeeping forgot to leave wash cloths, and there was no clock in the room. We would definitely come back.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Joseph Elmer

Liked: Cleanliness, staff & service
A bit dated but good overall stay
Stayed 4 nights in Nov 2021
Verified

8/10 Good

Bernard

Liked: Staff & service, amenities, property conditions & facilities
The hotel staff was very friendly and helpful. The location was perfect for visiting museums and finding restaruants.
Stayed 3 nights in Nov 2021
Verified

6/10 Okay

Dave

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Roger Smith hotel is in the best area in the City but the hotel needs a thorough face lift. The website shows beautiful rooms but they are not what you'll see once you're there. The property is very old and has a strong musty smell, the carpets needs to be changed. One of the 2 rooms we rented had no pictures on the wall but the hooks were still there. The wall paper is coming apart..there's so much more but the staff is awesome and the location is perfect. I would honestly stay here again if it gets a face lift, lol.
Stayed 4 nights in Nov 2021
Verified

10/10 Excellent

JOHN D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating, pleasant and personable
Stayed 1 night in Nov 2021
Verified

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the price. Took three different staff members on three different days to find a fan for us. Phone in room never worked, remote control never worked, and worst of all staff did not care about any of it. Overall cost was much higher than reported on the Expedia site
Stayed 4 nights in Nov 2021