The Westin New York at Times Square

4.5 star property

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Photo gallery for The Westin New York at Times Square

Bar (on property)
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Bar (on property)
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet-friendly
  • Free WiFi
  • Gym

Explore the area

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270 W 43rd Street, New York, NY, 10036
  • Times Square
    ‪3 min walk‬
  • Broadway
    ‪3 min walk‬
  • Madison Square Garden
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪13 min drive‬

Room options

Suite, 1 Bedroom, River View

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, City View, Corner (Non-Smoking)

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds (View)

8.6 out of 10
Excellent
(97 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking, City View

9.2 out of 10
Wonderful
(41 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(42 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(360 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking, City View (Corner)

9.6 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(471 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Grand Room, 1 King Bed, Non Smoking, Corner

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed (View)

9.4 out of 10
Exceptional
(9 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Grand Room, 2 Queen Beds

8.4 out of 10
Very good
(120 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(42 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking (Corner)

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Non Smoking (View)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(11 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking (View)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Westin New York at Times Square

Luxury hotel with 24-hour fitness centre and 24-hour front desk
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service and a business centre are on-site. Housekeeping is available on request.
The Westin New York at Times Square offers 873 accommodations with iPod docking stations and a safe. Televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at The Westin New York at Times Square. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Foundry Bar
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute walk from Times Square and 5 minutes on foot from Broadway
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 27 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 27756 square feet (2579 square metres) and includes conference space. A 24-hour fitness centre, a library, and gift shops/newsstands are also featured at the luxury The Westin New York at Times Square. You'll have access to the health club at a partner property. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:30 AM.
Foundry Bar – This bar specialises in American cuisine and only serves dinner.
Foundry Kitchen – This buffet restaurant specialises in American cuisine and only serves breakfast. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 16.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 65 per day)
  • Valet parking on site (USD 95 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 29 to 36 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Foundry Bar
  • Foundry Kitchen

Things to do

  • 24-hour gym
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 27 meeting rooms
  • 27,756 square feet of conference space
  • Business centre
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 45 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Destination fee: USD 45.90 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 29 to 36 per person
  • Fee for in-room wireless Internet: USD 16.95 per day (rates may vary)
  • Self-parking fee: USD 65 per day
  • Valet parking fee: USD 95 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Westin
Westin Hotel New York Times Square
Westin New York Times Square
Westin New York Times Square Hotel
Westin Hotel New York
Westin Times Square
The Westin New York At Times Square Hotel New York City
Westin New York City
New York City Westin
Westin Hotel
The Westin New York At Times Square Hotel City
Westin New York at Times Square
The Westin New York at Times Square Hotel
The Westin New York at Times Square New York
The Westin New York at Times Square Hotel New York

The Westin New York at Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3060 out of 4812 reviews
Rating 8 - Good. 1030 out of 4812 reviews
Rating 6 - Okay. 409 out of 4812 reviews
Rating 4 - Poor. 161 out of 4812 reviews
Rating 2 - Terrible. 152 out of 4812 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Christine

Stayed 4 nights in May 2025

10/10 Excellent

Aaron

Stayed 1 night in May 2025

6/10 Okay

Nanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loca
Stayed 4 nights in May 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, great staff, amazing location. No notes
Stayed 5 nights in May 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We go to New York every year for a theater trip. This is our 2nd ticket staying at the Westin in Times Square. The location is perfect! The service is really great! We will definitely stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Curran

Stayed 3 nights in May 2025

10/10 Excellent

Juan Luis

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Carla

Stayed 3 nights in Feb 2025

6/10 Okay

Ronald

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was nice and in an ideal location, but we were disappointed to be hit with an "Destination" fee of $35/day on top of what we though was a pre-paid stay.
Stayed 3 nights in May 2025

10/10 Excellent

Napapat

Stayed 3 nights in May 2025

2/10 Terrible

Ifechide, Dumfries

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
I will never stay here again. Once in a lifetime experience for my family and friends turned upside down by rude Front Desk Manager on Sat, May 24. Not only were the rooms not clean, I was told check in is at 10am rooms ready, only to find out it wasn’t. I am a Bonvoy member, but it’s not worth it anymore. Westin can treat customers like dirty and it’s ok. No thanks!!!! I am not staying in a Marriott again. Just RUDE Staff!
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Stayed 3 nights in May 2025

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Customer Service and Comfort.
Stayed 5 nights in May 2025

10/10 Excellent

Valarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 day stay to NYC. The Hotel was nice, clean and staff are friendly. The location was great close to the sub train lines. Lots of food option and right in the heart of time square.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Amazing
Stayed 4 nights in May 2025

10/10 Excellent

Mya, Windsor

Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rave reviews!!!

My stay at the Westin Times Square was bar far the best I’ve had in NYC! Everyone was very courteous, polite, helpful, and accommodating from beginning to end. The doorman Edgar went above and beyond to ensure I was comfortable considering I am still recovering from a very recent major surgery. He brought out a wheelchair so I didn’t have to walk to check-in. When I ventured out to walk (very slowly might I add) around the corner for food, he told me they’d come get me if I discover I couldn’t walk back. The food at the Foundry kitchen is delicious and the service is superb! I ordered breakfast via room service and they called asking if the food was to my liking. I’ve never had a hotel kitchen call to ensure my satisfaction. Talk about excellent customer service! My only suggestion (not complaint) is that they upgrade the elevators so that only those with a hotel key can access the floors. Other than that, rave reviews! There are enough words to express how amazing the entire staff is. I will certainly come back and stay here.
Stayed 3 nights in May 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and shopping
Stayed 3 nights in May 2024

10/10 Excellent

April

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Stars. No notes. But very deatiled review.

10/10 Recommend!!!! I'm so incredibly picky. I read so many reviews and had multiple reservations leading up to this trip because I'm so picky. Cleanliness is my #1. And everyone is like NYC is just dirty and well used. The Westin was EVERYTHING!!!! An oasis in this wild chaotic city. Hotel is just off Times Square. The doormen took our luggage and directed us to the lobby for pre-check in. We were a few hours early. Well Hector at the front desk not only let us check in that early. He gave us a corner room with FANTASTICAL views. This was the perfect stay. Room was spacious and beautiful. The view was unbeatable. The service from doorman to cleaning staff were friendly and helpful. They don't have a water refill station so they brought us multiple water bottles. People in reviews for OTHER hotels talked about city noise, not an issue. About elevator waiting. NEVER waited for an elevator. And AC, it was hot and humid when we were there and the AC was top notch. Close to ALL subways. Walkable to almost everything. (And if you want ease and familiarity there is a Mcyds, Chickfila and Target across the street. But DEF go to Los Tacos No.1. If I'm ever in NYC there is nowhere else I'd stay!! I ended up choosing this because of a friends recommend. Consider this your friends recommendation.
Stayed 3 nights in May 2025

10/10 Excellent

Tracy

Stayed 3 nights in May 2025

10/10 Excellent

Robert

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We come to see our son every year. He lives in Brooklyn. We always stay at this hotel. The Westin is our home in NYC. This year we had the BEST ROOM EVER! it was room 2602 and WE WERE ABSOLUTELY THRILLED WITH THE VIEW.! we even had a skyline view in our bathroom. The big big big bed was so comfortable. All the comforts of home and the cleaning staff did an outstanding job. I forgot to leave them a tip and I feel terrible about that. The CLEANING staff did a great job cleaning and picking up. We also loved that check out time was noon. After breakfast, we had time to walk down to the garment district and take a few pictures of the tailor sculpture and the giant yellow button.. We are completely loyal to the Westin. We tell anyone who asks, "Where do you stay in NYC?" that we never consider staying anywhere but the Westin. The price is right and the location is convenient for our visits to Broadway theater productions. We feel completely safe too. Thanks to the Westin for giving us the FANTASTIC ROOM 2602. Now we are spoiled and will in the future request that room. Debra and Robert Hoepfner.
Stayed 3 nights in May 2025

10/10 Excellent

Hasaranga

Stayed 6 nights in May 2025