Crystalbrook Kingsley

4.5 star property

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Room options

View all photos for Urban King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King

9.4 out of 10
Exceptional
(63 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Park King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park King

8.8 out of 10
Excellent
(11 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Harbour King

9.2 out of 10
Wonderful
(11 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban Twin

8.4 out of 10
Very good
(6 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Park Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park Twin

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Urban King Accessible

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King Accessible

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Family Room

  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

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The price is €115
includes taxes & fees
21 Dec - 22 Dec
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About this property

Crystalbrook Kingsley

Luxury hotel with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include valet parking, free use of bicycles and concierge services. Change of towels is available on request
Crystalbrook Kingsley offers 130 accommodations with minibars and espresso makers. Tempur-Pedic beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Newcastle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Crystalbrook Kingsley's great location gets high marks from our customers. During your stay, you're just a quick walk from Newcastle City Hall. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from Newcastle Civic Theater and a 4-minute drive from Nobbys Head Beach
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, multilingual staff, and a garden are also featured at the luxury Crystalbrook Kingsley. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Newcastle hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Roundhouse – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Romberg's – On-site rooftop bar. Open daily.
Ms Mary – This café serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 15 per day)
  • Secured, covered valet parking on site (AUD 50 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 39 for adults and AUD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ms Mary
  • Romberg's
  • Roundhouse

Things to do

  • Bicycle storage
  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift
  • Raised toilet seat (46 centimetre high)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 39 for adults and from AUD 20 for children
  • Valet parking fee: AUD 50 per day (in/out privileges)
  • Nearby parking fee: AUD 15 per day (3281 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crystalbrook Kingsley Hotel
Crystalbrook Kingsley Newcastle
Crystalbrook Kingsley Hotel Newcastle

Reviews

Crystalbrook Kingsley Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 374 out of 571 reviews
Rating 8 - Good. 129 out of 571 reviews
Rating 6 - Okay. 43 out of 571 reviews
Rating 4 - Poor. 16 out of 571 reviews
Rating 2 - Terrible. 9 out of 571 reviews

Reviews

10/10 Excellent

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley, Green Point

Stayed 1 night in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

steve

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel. Parking is a bit difficult as the layby outside is constantly full. Very disappointed that, having returned from the theatre at 9.30pm, couldn't get a drink at the hotel (we were hosting some very important (to me) clients). I understand that there was a function on the 9th floor bar, but maybe when that is the case, the lobby bar could stay open for a short while longer. Bar staff were fairly rude too.
Stayed 1 night in Aug 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Looked and smelt clean. Unique building, with modern and elegant interiors.
Stayed 1 night in Aug 2025

10/10 Excellent

Dulangi, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff and very clean tooms
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funky!
Stayed 2 nights in Aug 2025

10/10 Excellent

Beau

Stayed 1 night in Aug 2025

6/10 Okay

Alan

Liked: Cleanliness, property conditions & facilities
Dissapointed with ground floor staff at both bar and reception.
Stayed 2 nights in Jun 2025

8/10 Good

Laura

Liked: Amenities
Room was cute but small. Check in was slow, all staff very lovely but quite distracted. Didn’t check out the bar but have heard amazing things!
Stayed 1 night in Aug 2025

4/10 Poor

Allison

Travelled with partner
Disliked: Staff & service
Very slow check-in. Told room ready in 5 mins. Go back and then get told another 30 mins. Once in room receive a phone call to say card didn't go through. Car parking is troublesome even though valet. Parking rangers were booking people on our return from a day trip in the 5 min zone and nowhere for us to stop. Room itself was nice and bed comfortable although not 5 star standard. One day the room wasn't made up properly - bed not made well, bin not emptied, water not replenished.
Stayed 3 nights in Aug 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Aug 2025

6/10 Okay

Jason

Travelled with partner
Said there was parking but when I turned up nothing left and was left to drive car to a car park myself , not as good as people say it is , wont return or suggest my friends to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Simone

Stayed 1 night in Jul 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic spot for the Civic Theatre.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay nice breakfast in the morning nice bar also
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only aspect that needs improvement is the in-room dining menu, there needs to be more choices.
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities
Stayed 1 night in Aug 2025

10/10 Excellent

Annalise

Stayed 1 night in Jul 2025

8/10 Good

colin

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great central location. Stylish rooms only let down by lack of hooks in bathroom and inability to access wi-fi.
Stayed 1 night in Jul 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , super comfy
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good views
Stayed 1 night in Jul 2025