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Comfort Inn The Pointe

3.0 star property

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Photo gallery for Comfort Inn The Pointe

Exterior
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
1 Prospect Pointe, Niagara Falls, NY, 14303
  • Place, Niagara Falls State Park
    ‪2 min walk‬
  • Place, Rainbow Bridge
    ‪5 min walk‬
  • Place, Maid of the Mist
    ‪5 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(62 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(173 reviews)
  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(32 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Inn The Pointe

This smoke-free hotel features a fitness centre, coffee/tea in a common area and conference space. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, self parking, a 24-hour front desk and gift shops/newsstands are on-site.
Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Comfort Inn The Pointe. During your stay, you're just a quick walk from Niagara Falls State Park. Free WiFi in public areas, a gym and a meeting room are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Niagara Falls State Park and 6 minutes on foot from Rainbow Bridge
Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 1056 square feet (98 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Comfort Inn The Pointe. For a fee, parking is available.

This 3-star Niagara Falls hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 20 per night)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,056 square feet of conference space
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 20.00 per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Comfort Inn The Pointe Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 677 out of 1581 reviews
Rating 8 - Good. 427 out of 1581 reviews
Rating 6 - Okay. 269 out of 1581 reviews
Rating 4 - Poor. 104 out of 1581 reviews
Rating 2 - Terrible. 104 out of 1581 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

penny

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff was friendly. Beautiful view of the river and the breakfast was great also
Stayed 1 night in Jan 2026

6/10 Okay

Ryan

Stayed 1 night in Jan 2026

2/10 Terrible

Peggy, Brooklyn

Over booking, no room guaranteed, trying transfer us to a different hotel without paying taxi charge. Staff is rude. Terrible management Should let us know before arrive at hotel.
Stayed 1 night in Jan 2026

8/10 Good

lisa

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes the staff was very courteous
Stayed 1 night in Jan 2026

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, room comfort
All good
Stayed 2 nights in Jan 2026

8/10 Good

Jasvir

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Gud for staying
Stayed 2 nights in Dec 2025

8/10 Good

UZOAMAKA

Liked: Cleanliness, amenities, property conditions & facilities
My stay was smooth. Nice breakfast options and the hotel is very close to the niagara state park and the rainbow bridge which was convenient for me. My only advise is to spray some air fresheners in the room to remove unpleasant smell when a guest checks into the room for the first time. I will definitely book again next time I plan to visit the area.
Stayed 3 nights in Dec 2025

8/10 Good

paula

Travelled with family
Liked: Staff & service
convenient area
Stayed 2 nights in Dec 2025

8/10 Good

Nathan

Stayed 3 nights in Dec 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at the Comfort Inn in Niagara Falls and truly liked everything about it. The manager was very lovely, professional, and highly effective, and we were grateful to be allowed a late check-out past 11 a.m., which made our stay even more comfortable. Our room was spacious and had a beautiful view overlooking the park and Canada. At night, we could even see the fireworks from our room, which was a special touch. The free breakfast was decent and convenient. We would absolutely stay here again and would choose the same place without hesitation.
Stayed 7 nights in Dec 2025

10/10 Excellent

Satyendra Kumar

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and service
Stayed 2 nights in Dec 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities
Clean room. Check in and check out very smooth and quick. Breakfast lady on Sunday was very rude to customers. Young lady on Monday was awesome.
Stayed 2 nights in Dec 2025

4/10 Poor

Aleem

Travelled with family, Travelled with group
Liked: Amenities
It’s not that much good cleaning people never show up we request every day no body show up and breakfast every day same sometime @9.00am it’s everything people not even get breakfast it’s not that much good even coffee is out every morning
Stayed 5 nights in Dec 2025

4/10 Poor

Bhavesh, George Town

Travelled with family
Disliked: Staff & service, property conditions & facilities
Because of the off season the property is not well managed. Less staff. We stayed there for 3 nights and asked to clean the room multiple times but no one cleaned. The common areas are also stinky, breakfast was very limited and low quality. I don’t know how the serve in good season. Would not recommend.
Stayed 3 nights in Dec 2025

8/10 Good

Van

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location for the falls. Restaurants are within walking distance.
Stayed 1 night in Dec 2025

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities
The stay was great—clean and comfortable. However, the breakfast was very limited and poorly managed for the number of guests. We arrived at 9:00 a.m., and there was no bread, muffins, bagels, fruit, or milk available.
Stayed 1 night in Dec 2025

2/10 Terrible

Ajith

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Worst ever. Pathetic service, I recommend staying at the motel or in the car is 1000 times better than staying at this place. Room carpets are worn out and torn at places, breakfast is super crowded and nobody is to clean the area. First of all you need to wait hour or so to get the breakfast. Manager will never be available and can’t be reached. Don’t regret by booking here, instead see alternatives. Worst ever experienced in my lifetime.
Worn carpets
Water is filled in empty orange cans and water feels orange flavor.
This is how breakfast looks like, many people waiting in queue and no food at all.
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba limpia y organizada, muy cómoda!!la recepción amable
Stayed 1 night in Dec 2025

10/10 Excellent

Tobias

Stayed 1 night in Dec 2025

8/10 Good

Ching-Mei

Stayed 2 nights in Nov 2025

10/10 Excellent

Benny

Liked: Cleanliness, property conditions & facilities
Room was clean and the staff was very friendly. It would be nice if the phone changing ports were updated. All in all nice stay
Stayed 1 night in Dec 2025

6/10 Okay

Lucie

Travelled with family and small children
Breakfast was incomplete - no wafles
Stayed 1 night in Dec 2025

8/10 Good

PRASUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is nice, at the entrance of Niagara Falls
Stayed 2 nights in Oct 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beds comfortable, good position. Good for the price
Stayed 2 nights in Dec 2025

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