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Comfort Inn The Pointe

3.0 star property

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Photo gallery for Comfort Inn The Pointe

Exterior
Lobby
Lobby
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Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
1 Prospect Pointe, Niagara Falls, NY, 14303
  • Place, Niagara Falls State Park
    ‪2 min walk‬
  • Place, Rainbow Bridge
    ‪5 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪7 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(59 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(167 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(31 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Inn The Pointe

Hotel with free breakfast, steps from Niagara Falls State Park
This smoke-free hotel features a fitness centre, coffee/tea in a common area and conference space. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, self parking, a 24-hour front desk and gift shops/newsstands are on-site.
Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Comfort Inn The Pointe. During your stay, you're just a quick walk from Niagara Falls State Park. Free WiFi in public areas, a gym and a meeting room are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Niagara Falls State Park and 6 minutes on foot from Rainbow Bridge
Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 1056 square feet (98 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Comfort Inn The Pointe. For a fee, parking is available.

This Niagara Falls hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 20 per night)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,056 square feet of conference space
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 20.00 per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Reviews

Comfort Inn The Pointe Reviews

8.0

Very good

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 694 out of 1576 reviews
Rating 8 - Good. 423 out of 1576 reviews
Rating 6 - Okay. 259 out of 1576 reviews
Rating 4 - Poor. 100 out of 1576 reviews
Rating 2 - Terrible. 100 out of 1576 reviews

Reviews

8/10 Good

Steven

Liked: Staff & service, room comfort
Good hotel for our last-minute booking. Right near the falls for the early morning walk to the State Park. You can also see the (summer) fireworks from the property (or from room if you luck out). It is a very busy hotel with lots of foot traffic and check-ins and check-outs. Giving it the benefit and consideration while not the cleanest or quietest.... it is what is expected of a very family touristy location. (I've stayed at lots of hotels near Niagara Falls, they are all the same)
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was close to the park which was a plus! The overall stay was not so good due to being able to hear guests in the next room, bathroom was not clean and hotel needs an update.
Stayed 2 nights in Aug 2025

10/10 Excellent

Martha Lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Aug 2025

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access good people
Stayed 2 nights in Aug 2025

2/10 Terrible

GAUTAM G

Stayed 2 nights in Aug 2025

8/10 Good

Nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Hitesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Laurine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The location is the closest to the falls.
Stayed 3 nights in Aug 2025

10/10 Excellent

Beverly C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

Neeraj

Liked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

Ketan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the falls.
Stayed 2 nights in Aug 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Marlin

Liked: Cleanliness, staff & service, property conditions & facilities
Close to attractions.
Stayed 1 night in Aug 2025

2/10 Terrible

Yelena

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

kelly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was nice but they definitely stick to the 4pm check in. The breakfast was nice the staff working that area were helpful.
Stayed 1 night in Aug 2025

8/10 Good

Jack

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is as close to the falls' attractions as you can get, and it is very convenient and has parking. At the 4pm check in time, the digital key system was not working, and we were not able to go to the room and drop our stuff off, to continue on with the days events. We eventually were escorted to the room by a very nice employee who allowed us in, and then he later returned with the programmed keys and provided them to us.
Stayed 1 night in Aug 2025

6/10 Okay

Rachel, Kingsport

Travelled with family
The hotel needs updating and areas outside cleaned up. Staff was not very friendly.
Stayed 1 night in Aug 2025

6/10 Okay

Daifeng

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The best thing about this hotel is its location. It's as close as possible to the American falls and Bridal Veil fall. But I cannot believe at this prince point, the staff can be so unfriendly! At checkin, they were cold and indifferent. When I went to ask for a toothbrush explaining I forgot to pack one, I was told they were out of toothbrush since the morning, with no apology or any facial expression. Next morning when it rained, I went to ask whether they had punchos, I was told stonely no. 3 different staff members at three different encounters and they all had the experession and air that they didn't care or bother to help. It's a shame that they had such a prime location but they wasted that advantage with their poor service.
Stayed 1 night in Aug 2025

10/10 Excellent

JESUS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Sameer, Syosset

Disliked: Cleanliness, staff & service, property conditions & facilities
Property run down and in poor condition. Room had leaky faucet and broken wooden pieces. Location was excellent and only reason we picked the place. In middle of night there was apparently a false alarm that went off and staff was unhelpful.
Stayed 2 nights in Aug 2025

6/10 Okay

Glenn

Travelled with partner
Noticed damp musky odor in room. Old rough looking well used worn out room
Stayed 3 nights in Aug 2025

10/10 Excellent

Nurgazy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! Clean!
Stayed 1 night in Aug 2025

10/10 Excellent

Cal Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The auto super close for the park and the food spots. Very clean come for and employees very nice.
Stayed 3 nights in Jul 2025

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