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Lockport Inn & Suites

2.0 star property

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Photo gallery for Lockport Inn & Suites

Terrace/patio
Seasonal outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Seasonal outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
315 S Transit St, Lockport, NY, 14094
  • Place, Four Seasons Players
    ‪16 min walk‬
  • Place, Erie Canal Discovery Center
    ‪19 min walk‬
  • Place, Lockport Locks and Erie Canal Tours
    ‪2 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(27 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio Suite, 1 King Bed, Jetted Tub

Standard Studio Suite, 1 King Bed, Jetted Tub | Jetted bathtub

Standard Studio Suite, 1 King Bed, Jetted Tub

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 King Bed

Economy Twin Room, 1 Queen Bed

9.4 out of 10
Exceptional
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed

Economy Room, 1 Queen Bed, Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds OR 1 Large Single Sofa Bed

2 Room Family Suite

  • Sleeps 6
  • 2 Queen Beds OR 1 Queen Murphy Bed

Deluxe Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 King Beds

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About this property

Lockport Inn & Suites

Hotel in Lockport with seasonal outdoor pool and 24-hour front desk
This smoke-free hotel features a seasonal outdoor pool, a business centre and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and free newspapers are on-site.
Lockport Inn & Suites offers 90 air-conditioned accommodations with fireplaces and DVD players. 37-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Lockport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Lockport Inn & Suites. During your stay, you'll be within walking distance of Big Bridge. Features include free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the value of their stay and the clean guestrooms
  • Just a 1-minute drive from Big Bridge and a few minutes from Lockport Caves
Public spaces have free WiFi. You'll find a business centre on site. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Lockport Inn & Suites. Self parking is free.

This Lockport hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 5 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lockport Inn
Lockport Hotel Lockport
Lockport Inn & Suites Hotel
Lockport Inn & Suites Lockport
Lockport Inn & Suites Hotel Lockport

Lockport Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 1005 reviews
Rating 8 - Good. 200 out of 1005 reviews
Rating 6 - Okay. 51 out of 1005 reviews
Rating 4 - Poor. 28 out of 1005 reviews
Rating 2 - Terrible. 16 out of 1005 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jeannine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This inn is adorable! The staff is wonderful & its location is great for everything! My only complaint was the bed , not great for my back too soft
Stayed 3 nights in Aug 2025

10/10 Excellent

Teri, Brimfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort

Yuck

First the non smoking room smelled like an ashtray. The chair in the room was stained. The mattress was worn out years before as were the bedding and pillows. Grossest part was the padded carpeting in the bathroom around the toilet. I did not stay. I went and got a different hotel. Sorry I didn't take pics. The reviews and pics I saw online are not representative of my experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great stay as always. Clean and well maintained. We had maid service everyday even though we did not request it. Best service ever since pre Covid.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean spacious room, quick check-in and check-out. Overall great stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Just what we were looking for.
Stayed 1 night in Aug 2025

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean, nice stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the ambience of the room. The Jacuzzi was an added, plus overall we enjoyed our stay very much for the few days that we were there. Bed was extremely comfy.
Stayed 2 nights in Aug 2025

10/10 Excellent

Deborah

Stayed 1 night in Jul 2025

10/10 Excellent

Emmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place

It was great staffing so nice. We recommend it . We will coming back again soon.
Stayed 2 nights in Aug 2025

2/10 Terrible

Susanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

This hotel is desperately in need of a total renovation and update. Nothing has changed since it was built probably in the 70’s. Original bathrooms, bedding, mattress, curtains and air conditioner was very noisy. We booked for 7 nights but checked out after one night and no sleep whatsoever.
Stayed 7 nights in Aug 2025

4/10 Poor

MARLON, Enfield

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures give it a grand presence, but this is really a roadside Motel at best.
Stayed 1 night in Aug 2025

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Hotel was very convenient for our visit to the canal. Staff was very friendly at check in and offered lots of info on local dining.. Hotel grounds are very nice and although rooms are a little dated they were very clean and comfy which is what is most important.
Stayed 1 night in Aug 2025

10/10 Excellent

santosh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good experience. I would love to visit again
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at the Lockport Suites for my son's birthday, and it was an amazing experience! The spacious accommodations were perfect for our family, providing plenty of room to relax and enjoy our time together. The front desk staff were fantastic—friendly, welcoming, and always ready to assist with any requests we had. We especially appreciated the house staff, who were incredibly helpful and attentive, ensuring our stay was comfortable. My son, who is non-verbal and autistic, had a wonderful time at the pool and loved the extra-large hot tub. It was a highlight of his birthday! The only minor drawback was our room's location near the ice machine, which was a bit noisy at times. I would recommend choosing a room away from that area for a quieter and visually appealing experience. Overall, we had a great stay, and I would definitely recommend this hotel .
Stayed 2 nights in Aug 2025

10/10 Excellent

Jared

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

A wonderful place

My husband and I truly enjoyed our stay. The room was clean, spacious, and comfortable. The front desk staff were very friendly and welcoming.
Stayed 3 nights in Aug 2025

10/10 Excellent

Leah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Retro atmosphere, quiet and cozy! So clean! It is obvious that the property is very loved and well cared for!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy, Mount Vernon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quaint atmosphere with beautiful flower gardens with statutes and hanging baskets. Beautifully furnished rooms that were very clean and comfortable. Loved the old fashioned check in using paper and pen and the outside entry using a real key. The host was very friendly and engaging. Highly recommend.
Beautiful furnishings and comfortable bed
Modern TV and plenty of storage and outlets.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It had a very relaxing homey feel and was super clean
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Charles Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

Great room, very comfortable bed woth lots of extras in room.
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here! Yes, it’s old but wonderful! Beautiful grounds, welcoming staff and quaint rooms! Hope to be back again next year!
Stayed 1 night in Aug 2025