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Quality Hotel & Suites At The Falls

2.5 star property

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Photo gallery for Quality Hotel & Suites At The Falls

Exterior
Exterior
Interior entrance
Property amenity
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Pool
  • Pet-friendly
  • Breakfast included

Explore the area

View in a map
240 1st Street, Niagara Falls, NY, 14303
  • Place, Niagara Falls State Park
    ‪2 min walk‬
  • Place, Conference Center Niagara Falls
    ‪2 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

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About this property

Quality Hotel & Suites At The Falls

Hotel with 2 restaurants, steps from Old Falls Street
Along with 2 restaurants, this hotel has an indoor pool and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, Access to hot tub and self parking. Housekeeping is available on request.
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and Access to hot tub are on site.
Our customers tell us they can't get enough of Quality Hotel & Suites At The Falls's great location. During your stay, you're just a quick walk from Niagara Falls State Park. Free breakfast, free WiFi in public areas and 2 restaurants are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Old Falls Street and Niagara Falls Culinary Institute
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Quality Hotel & Suites At The Falls offers its guests an indoor pool and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Quality Hotel & Suites At The Falls. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Niagara Falls hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Legends Bar – On-site bar. Guests can enjoy drinks at the bar.
Papa John's – This restaurant specialises in American cuisine. Open daily.
Old Falls St. Burgers – On-site bistro. Open daily.
We Proudly Brew – On-site coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 19.95 per night)
  • Covered parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Old Falls St. Burgers
  • Papa John's
  • We Proudly Brew

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Reviews

Quality Hotel & Suites At The Falls Reviews

6.8

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 427 out of 1596 reviews
Rating 8 - Good. 364 out of 1596 reviews
Rating 6 - Okay. 341 out of 1596 reviews
Rating 4 - Poor. 234 out of 1596 reviews
Rating 2 - Terrible. 230 out of 1596 reviews

Reviews

8/10 Good

Adam

Liked: Cleanliness, staff & service
Yes
Stayed 1 night in Aug 2025

6/10 Okay

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved that the location was very close to Niagara Falls venues and within walkable distance to the Canadian border crossing at Rainbow Bridge. The free breakfast was a misnomer as they don't serve eggs or sausage except on weekends. The waffle machines are there every day as well as an assortment of muffins, pastries and breads. The fruit wasn't fresh and they ran out every day we were there. They booked us into an ADA room with a machine operated door, which wasn't a problem per se, but we didn't ask for it, so we had to wait about 30 seconds for the room door to close whenever we entered or exited the room. Because it was ADA, the bathroom had a pocket door (not a swing door). There was no moldings installed around the doorway so the track and hardware were exposed. The toilet was loose on its flange and made a loud thud every time it shifted. The shower dam wasn't caulked properly and leaked badly onto the bathroom floor. Also, the shower valve was plumbed incorrectly so that when hot was selected, the water ran cold and vise versa. We didn't complain as we spent most of the time outside in the beautiful Niagara Falls attractions, but a hotel with the word Quality in the name should not book rooms in which the bathrooms are in disrepair. We did enjoy our stay regardless of these issues and the staff was great, especially the folks working the impossibly busy breakfast every morning (they were constantly running out of waffle batter and fruit). Also the lighting was dim.
Stayed 3 nights in Aug 2025

8/10 Good

Jessica

Liked: Staff & service
Great place to stay for a quick stop at the falls.
Stayed 1 night in Aug 2025

4/10 Poor

nizan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Haezel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Adam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We had a group of 14 people stay here for 2 nights on a work vacation. The hotel is in a great place, you can walk to the falls and to several surrounding attractions/restaurants. All within the hotel building is a papa johns, a burger joint, a nice gift shop, a cigar lounge, pool, and a bar. However, the only thing that was disappointing was the bar was closed for most of our stay there. Besides that, no complaints. I will stay there the next time Im in niagara falls, NY.
Stayed 2 nights in Aug 2025

6/10 Okay

Heidi

Outside was dirty.. inside coud have been cleaner.. the room was semi clean.. pool.is small and fills up fast
Stayed 1 night in Aug 2025

6/10 Okay

Umeda

Stayed 2 nights in Aug 2025

10/10 Excellent

Sara

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Shashikant

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the falls
Stayed 1 night in Aug 2025

4/10 Poor

samantha

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We expected parking on-site and included in our stay, instead we had to park in a filthy multistory park 10 mins walk down the street and pay $20. The staff give the impression they would rather not be there. Room was clean and pleasant.
Stayed 1 night in Aug 2025

6/10 Okay

Selena

Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Eunice

Travelled with partner
Liked: Amenities
Hot coffee available all the time
Stayed 1 night in Aug 2025

6/10 Okay

Parvina

Stayed 2 nights in Aug 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family overnigh

Staff was great. Affordable rates. Very clean!
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Stayed 2 nights in Aug 2025

6/10 Okay

Rajesh

Disliked: Amenities
Only good is the location
Stayed 2 nights in Jul 2025

6/10 Okay

Abdelouahed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Great location to the falls. But, bathroom has black molds. Some smell in the hallway. Unfriendly staff. Poorly equipped Gym..
Stayed 1 night in Aug 2025

2/10 Terrible

Kathy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tasnim

Stayed 1 night in Aug 2025

6/10 Okay

Alexandria

Travelled with partner
Liked: Staff & service
Near everything
Stayed 1 night in Aug 2025

10/10 Excellent

Ashisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Close to the falls, food, entertainment etc. Breakfast was busy but good. Overall a good place.
Stayed 2 nights in Aug 2025

10/10 Excellent

Valeriy

Stayed 1 night in Aug 2025

8/10 Good

JOSE ROBERTO L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Claudia

Liked: Cleanliness
Pool and hot tub were really nice. Could use a good carpet cleaning and/or updated look in hallways. Very limited dining options around hotel unless you love Indian cuisine. Couldn't accommodate a large crowd in breakfast area and options were limited. Staff outisde of the front desk weren't friendly and accommodating. There was a small fire during our stay and staff wasn't really good with communicating and updating everyone while we waited outside. The rooms were nice however and seemed well maintained.
Stayed 2 nights in Aug 2025