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Quality Hotel & Suites At The Falls

2.5 star property

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Photo gallery for Quality Hotel & Suites At The Falls

Exterior
Exterior
Interior entrance
Property amenity
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Pool
  • Pet-friendly
  • Breakfast included

Explore the area

View in a map
240 1st Street, Niagara Falls, NY, 14303
  • Place, Niagara Falls State Park
    ‪2 min walk‬
  • Place, Conference Center Niagara Falls
    ‪2 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

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About this property

Quality Hotel & Suites At The Falls

Hotel with 2 restaurants, steps from Old Falls Street
Along with 2 restaurants, this hotel has an indoor pool and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, Access to hot tub and self parking. Housekeeping is available on request.
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and Access to hot tub are on site.
Our customers tell us they can't get enough of Quality Hotel & Suites At The Falls's great location. During your stay, you're just a quick walk from Niagara Falls State Park. Free breakfast, free WiFi in public areas and 2 restaurants are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Old Falls Street and Niagara Falls Culinary Institute
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Quality Hotel & Suites At The Falls offers its guests an indoor pool and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Quality Hotel & Suites At The Falls. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Niagara Falls hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Legends Bar – On-site bar. Guests can enjoy drinks at the bar.
Papa John's – This restaurant specialises in American cuisine. Open daily.
Old Falls St. Burgers – On-site bistro. Open daily.
We Proudly Brew – On-site coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 19.95 per night)
  • Covered parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Old Falls St. Burgers
  • Papa John's
  • We Proudly Brew

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Reviews

Quality Hotel & Suites At The Falls Reviews

6.8

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 425 out of 1592 reviews
Rating 8 - Good. 362 out of 1592 reviews
Rating 6 - Okay. 341 out of 1592 reviews
Rating 4 - Poor. 234 out of 1592 reviews
Rating 2 - Terrible. 230 out of 1592 reviews

Reviews

10/10 Excellent

Tasnim

Stayed 1 night in Aug 2025

6/10 Okay

Alexandria

Travelled with partner
Liked: Staff & service
Near everything
Stayed 1 night in Aug 2025

10/10 Excellent

Ashisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Close to the falls, food, entertainment etc. Breakfast was busy but good. Overall a good place.
Stayed 2 nights in Aug 2025

10/10 Excellent

Valeriy

Stayed 1 night in Aug 2025

8/10 Good

JOSE ROBERTO L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Claudia

Liked: Cleanliness
Pool and hot tub were really nice. Could use a good carpet cleaning and/or updated look in hallways. Very limited dining options around hotel unless you love Indian cuisine. Couldn't accommodate a large crowd in breakfast area and options were limited. Staff outisde of the front desk weren't friendly and accommodating. There was a small fire during our stay and staff wasn't really good with communicating and updating everyone while we waited outside. The rooms were nice however and seemed well maintained.
Stayed 2 nights in Aug 2025

8/10 Good

Adolfo

Stayed 3 nights in Jun 2025

2/10 Terrible

Anggie

Disliked: Cleanliness, staff & service, property conditions & facilities
El hotel no le hacen mantenimiento, la habitacion un poco sucia y un olor extraño el desayuno no es bueno ademas muchas colas
Stayed 2 nights in Aug 2025

10/10 Excellent

Noel

Disliked: Cleanliness, staff & service
mb
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Weekend Getaway

Can’t beat the location — we left the car parked and walked to everything we wanted to do, including heading into Canada. The new management was awesome: friendly and helpful even when it got really busy. The hotel does feel dated and touristy, but for a quick weekend stay it worked just fine.
Stayed 2 nights in Aug 2025

4/10 Poor

Anil Kumar, Houston

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was convenient to walk to the falls, the food options around the hotel were good. The only problem I faced was the water leak due to rain and it made my bag and iPad wet and charging got broken, the staff did not care much about the incident.
Stayed 1 night in Aug 2025

2/10 Terrible

Jennifer

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room stank really bad, so I asked for another room. It was worse than the first. It was really run down, and the parking was at a deserted garage two blocks away. Then there was a fire alarm in the middle of the night.
Stayed 1 night in Jul 2025

4/10 Poor

Betsy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was not up to Quality Inn standards. The bottom of the shower curtain had pink mold.
Stayed 1 night in Aug 2025

4/10 Poor

Mary

Travelled with family
Disliked: Amenities
Beds good room clean place dirty pool dirty lobby dirty
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Weed smell everywhere. Loud elevators and guests roaming all night. Only thing plus about this hotel is location.
Stayed 1 night in Aug 2025

8/10 Good

Wilbur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location but a few problems

1st the location could not be better, 10 minute walk to the falls. Beds were semi comfortable, sheets kept pulling off the bed in the night. Hotel was clean and everyone was friendly. A few negatives but I would still stay here again despite them. Parking is a hassle, there are only a few spaces at the hotel, otherwise you park about a 5 min walk down the street in the garage. No matter where you park it’s 20/day. The pool we did not use as it was pretty cloudy and we were unable to see the bottom. Breakfast was a nightmare, they had free continental breakfast but the lines were long to make a waffle or toast. They ran out of bagels and cream cheese on day 2 and we went down about 730 am. The seating is limited so we stood and ate at the bar bc our daughter is older but would not be ideal for a family. They do have papa John’s in the hotel which was delicious and a small window that had burgers and fries. For what we were there for it was fine and would stay again. Not a lot of restaurants close by, they had the rainforest and Hard Rock Cafe, other than that mostly India food. We did eat at flip burger which is like a 5 guys back home.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alvaro

Stayed 1 night in Aug 2025

2/10 Terrible

Kevser

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jul 2025

2/10 Terrible

Ravi, Rochester Hills

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were dirty along with breakfast area. There was no enough tables for breakfast. Also the room next door were making noise the full night..looks like there were more than 10 kids in one room. I will never stay there.
Stayed 1 night in Aug 2025

10/10 Excellent

Aliaksandr, Brooklyn

Stayed 2 nights in Aug 2025

2/10 Terrible

Karen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
El baño estaba super sucio. El olor en los pasillos y acensor es terrible. El desayuno solo fue pan y pancake. Entre semana no hay huevos
Stayed 2 nights in Aug 2025

4/10 Poor

Ana

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Amy

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Alicia

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities

Comfy beds, the rest was crap

They advertised for a breakfast buffet.. it was literally one single waffle maker that had like 50 people standing in line for. The toilets didn’t flush. Pool was like super cloudy water. Overall just not a good time. Spend the extra money and go somewhere else. I will say they had the most comfy beds though!!
Stayed 2 nights in Jul 2025

6/10 Okay

Patricia

Travelled with pets, Travelled with partner
Liked: Staff & service
The hotel had some good and some not so good. The good was the convenience of the location…it was literally walking distance to everything and the staff was always very friendly. The not so good was the cleanliness. It initially appeared to be ok but then I found a contact lens on the floor by the bathroom sink so it was obvious the floors weren’t cleaned prior to our stay. The bigger issue was they put us on the pet friendly floor which wouldn’t have been a problem but there was no elevator to our room and my husband has mobility problems so getting up the steps was difficult. Plus we had to lug our suitcase up and down those steps. The outside patio where we took our dog to relieve herself was frequented by homeless people as well as weed smokers. There were times we didn’t feel safe sitting out there. Would I recommend it? Probably, but if any of the areas I mentioned would be bothersome then no.
Stayed 3 nights in Aug 2025