The Giacomo, an Ascend Collection Hotel

3.0 star property

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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(92 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Fireplace)

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking (Fireplace)

9.6 out of 10
Exceptional
(17 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath

Standard King Non Smoking 2 person Whirlpool in Bath | Premium bedding, down duvets, pillow-top beds, individually decorated

Standard King Non Smoking 2 person Whirlpool in Bath

9.2 out of 10
Wonderful
(18 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace | Premium bedding, down duvets, pillow-top beds, individually decorated

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

9.6 out of 10
Exceptional
(24 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jacuzzi

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Jacuzzi

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Fireplace

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Fireplace

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Fireplace

Premium bedding, down duvets, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Fireplace

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

The Giacomo, an Ascend Collection Hotel

Art Deco hotel with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this hotel has a bar/lounge and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, dry cleaning and a 24-hour front desk.
The Giacomo, an Ascend Collection Hotel offers 41 accommodations with free newspapers and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at The Giacomo, an Ascend Collection Hotel gets good marks from our customers. During your stay, you're just a quick walk from Niagara Falls State Park. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Relax with a drink at the lobby lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests like the accommodation for the comfy beds, spaciousness and overall comfort
  • Just a 3-minute walk from Niagara Falls State Park and 7 minutes on foot from Seneca Niagara Resort & Casino
  • Pets welcome for a fee (restrictions apply)
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Giacomo, an Ascend Collection Hotel. Self parking is free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 3 metres
  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (64 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Portable shower seat
  • Roll-in shower (206 centimetre wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1929

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Giacomo Hotel
Giacomo Hotel Niagara Falls
Giacomo Niagara Falls
The Giacomo Hotel Niagara Falls
Giacomo
The Giacomo, Ascend Collection
The Giacomo, Ascend Hotel Collection Hotel
The Giacomo An Ascend Hotel Collection Member
The Giacomo, Ascend Hotel Collection Niagara Falls
The Giacomo, Ascend Hotel Collection Hotel Niagara Falls

The Giacomo, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1009 reviews
Rating 8 - Good. 241 out of 1009 reviews
Rating 6 - Okay. 119 out of 1009 reviews
Rating 4 - Poor. 51 out of 1009 reviews
Rating 2 - Terrible. 41 out of 1009 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was lovely. The breakfast was very good. Kudos to all the staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service
Overall excellent experience for the price! Our hot tub water was our only complaint as it took over and hour and a half to fill the tub and it also leaked water all over the floor from a bad faucet seal. Otherwise the room was impressive and romantic. The dining area and bar downstairs was a nice touch.
Stayed 3 nights in Aug 2025

10/10 Excellent

Phoebe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor and easy to walk places.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to falls, parks, and restaurants. Fun bartender who makes some wonderfully mean martinis. Loved the architecture and eclectic atmosphere.
Stayed 4 nights in Aug 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean and nicely decorated. The staff was friendly. The breakfast was very good. The location was very convenient to everything. The parking was secure and gated.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 2 nights in Aug 2025

10/10 Excellent

Madi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, the bed was comfortable. We saw the fireworks from the falls from our room & the upstairs skyview room as well. The staff was great, very friendly & accommodating. We liked the lounge & Felix, the bartender was fantastic. Breakfast was always hot & fresh.
Stayed 4 nights in Aug 2025

8/10 Good

Amina

Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at The Giacomo. The staff was very welcoming, super friendly, and helpful. The location was perfect. We were able to walk and enjoy Niagara Falls easily. The free breakfast was great as well. As for the property, a few updates are needed, ie, microwaves in the rooms, more lighting, and easier access to the viewing room. Overall, we had a great experience and would definitely stay there again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming property in an excellent location with beautiful rooms and warm, friendly staff. Highly recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

Sankar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Ganesh

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Joana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing. The only issue I had was that the room was dusty and gave me allergies but overall great rooms and great complimentary breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Karthikeyan

Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Madhusudan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room size, location is close to the falls - rest all is terrible. Dirty furniture in the room, really dates drapes and curtains, parking lot is across the street and reminds you of dodgy parking lots around sports stadiums. Con webbed entrance gates and entry pads. Bed won’t be made if you leave something innocuous as a dress behind on it. Staff quite defensive and unable to help when you bring these items to their attention.
Stayed 3 nights in Aug 2025

8/10 Good

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a good experience. Staff was great! Breakfast was great!.. For whatever reason there was a fan in the ceiling AC unit making God awful noise only at night.. so didn't sleep the best.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jayme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Cat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay. Front desk staff was amazing. Hotel was very clean. We even saw fireworks over niagara falls from the 19th floor observation area! Only thing is that our bed was higher at the feet so it wasn't the most restful sleep, kinda felt like the bed was eating me.
Stayed 1 night in Aug 2025

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff is amazing!!! The hotel nice, room smaller then expected, area not great.
Stayed 3 nights in Jul 2025

10/10 Excellent

jessica

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great! The pictures do not do it justice! Was amazing. The staff were so helpful. Loved the little snacks each night in the lobby!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was fine except the noise from the water pipes traversing the room
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming staff and unique decor that compliments the art deco vibe of this 1929’s building. Highly recommend to those tired of standard, boring hotel rooms. Breakfast was on point as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kendall m

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Jul 2025

10/10 Excellent

Spencer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally such a beautiful place to stay! We were able to get a view, for the side of the falls. There were fireworks every night. It was stunning. Staff at the hotel were extremely polite and friendly. Parking was extremely convenient in a gated lot across the street. Very convenient walking distance to meals, the falls, and other shops in the area, no need to drive anywhere local! Highly recommend this luxury stay! 10/10 for us!
Stayed 3 nights in Jul 2025