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The Giacomo, Ascend Hotel Collection

3.0 star property

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Photo gallery for The Giacomo, Ascend Hotel Collection

Lobby
Fridge, microwave, coffee/tea maker
Lobby lounge
Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated
Dining

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym

Explore the area

Map
222 First Street, Niagara Falls, NY, 14303
  • Niagara Falls State Park
    ‪3 min walk‬
  • Seneca Niagara Resort & Casino
    ‪3 min walk‬
  • Rainbow Bridge
    ‪8 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath

Standard King Non Smoking 2 person Whirlpool in Bath | Premium bedding, down duvets, pillow-top beds, individually decorated

Standard King Non Smoking 2 person Whirlpool in Bath

9.2 out of 10
Wonderful
(16 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Fireplace

Premium bedding, down duvets, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Fireplace

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Fireplace)

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking (Fireplace)

9.6 out of 10
Exceptional
(16 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace | Premium bedding, down duvets, pillow-top beds, individually decorated

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

9.8 out of 10
Exceptional
(21 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jacuzzi

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Jacuzzi

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Fireplace

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Fireplace

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(83 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from room

Seneca Niagara Resort & Casino

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.3 out of 5, Excellent, (3462)
The price is €220
for 1 room
includes taxes & fees
5 Aug - 6 Aug
Seneca Niagara Resort & Casino

About this property

The Giacomo, Ascend Hotel Collection

Art Deco hotel with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this hotel has a bar/lounge and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, dry cleaning and a 24-hour front desk.
The Giacomo, Ascend Hotel Collection offers 41 accommodations with free newspapers and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at The Giacomo, Ascend Hotel Collection gets good marks from our customers. During your stay, you're just a quick walk from Seneca Niagara Resort & Casino. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Relax with a drink at the lobby lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests like the accommodation for the comfy beds, spaciousness and overall comfort
  • Just a 4-minute walk from Seneca Niagara Resort & Casino and 5 minutes on foot from Niagara Falls State Park
  • Pets welcome for a fee (restrictions apply)
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Giacomo, Ascend Hotel Collection. Self parking is free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 3 metres
  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (64 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Portable shower seat
  • Roll-in shower (206 centimetre wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1929

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Giacomo Hotel
Giacomo Hotel Niagara Falls
Giacomo Niagara Falls
The Giacomo Hotel Niagara Falls
Giacomo
The Giacomo, Ascend Collection
The Giacomo, Ascend Hotel Collection Hotel
The Giacomo An Ascend Hotel Collection Member
The Giacomo, Ascend Hotel Collection Niagara Falls
The Giacomo, Ascend Hotel Collection Hotel Niagara Falls

The Giacomo, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 546 out of 1009 reviews
Rating 8 - Good. 243 out of 1009 reviews
Rating 6 - Okay. 122 out of 1009 reviews
Rating 4 - Poor. 53 out of 1009 reviews
Rating 2 - Terrible. 45 out of 1009 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JoAnne

Liked: Cleanliness, staff & service, property conditions & facilities
Five stars will definitely book again
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop lounge was a great feature of this hotel!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Heather, Parma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and amenities were as promised. Parking was convenient and included ! Friendly and helpful staff. Breakfast was covered with a variety of options to satisfy anyone. Would highly recommend if traveling to the area. The art deco aspect was truly what drew me in to book. So happy I did.
Stayed 1 night in Apr 2025

4/10 Poor

Kevin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Was advertised and promoted as a “collection” hotel. Felt very misleading from the moment we stepped in the elevator. Would not recommend staying at this hotel.

10/10 Excellent

Seth

Stayed 1 night in Apr 2025

6/10 Okay

Jeff

Stayed 1 night in Apr 2025

10/10 Excellent

Nikola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
'classic' hotel. really well appointed. great for vacationers. not a bare bones businesspersons hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Yinuo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giacomo was the best choice for us. It is a historical building and residence among the other basic hotel chains. Even the most basic room that we booked was beautiful with a feeling of lushness. It's bathroom is very large and very clean and the robes they offered were comfortable and warm. The bar, though we did not use, has plush sofas. It felt classic and classy. It is also the tallest building in the entire region and contains an observation deck on the 19th floor that was free to use and offered an excellent view of the Canadian shoreline. The front desk called us when we haven't checked in at 9, which was very sweet. All of the employees were exceptionally nice and provided excellent service. We stayed two nights and the hot breakfast options were different and delicious: omelette, biscuits and gravy, sausage and seasoned the potatoes the first day, and then scrambled eggs, potatoes, turkey sausage and French toast the next. There are many different types of bread, bagels, English muffins and muffins and a spare of different spreads. There is also fruit, yogurt and a waffle maker. For beverages there is always a selection of teas, coffee, hot chocolate and lemon water available. For breakfast there is also apple and orange juice. Cookies are offered daytime It is a close walk to everything, the Seneca Casino, Niagara Culinary Institute and of course, the Falls. The only slight issue that we encountered was our keys keeps on deactivating. Would return in the future.
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Stayed 3 nights in Apr 2025

8/10 Good

Maryann shafer

Travelled with pets, Travelled with partner
Depressed neighborhood. Needs better lighting!
Stayed 1 night in Apr 2025

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super close to the falls. Has great unique character and charm. The bathroom could be cleaner, specifically the jet tub.
Stayed 1 night in Mar 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property staff was very nice
Stayed 4 nights in Apr 2025

2/10 Terrible

xiaomei

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast not properly heated and was served lukewarm.
Stayed 1 night in Apr 2025

8/10 Good

Patti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint boutique hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, classic style hotel. Not a ton of extras — the bar is only open for very limited hours — but the hot breakfast was good and the Skyview Lounge is a nice observation area. Secure, gated self-parking is a plus.
Stayed 1 night in Apr 2025

10/10 Excellent

Hunter

Stayed 1 night in Apr 2025

6/10 Okay

Wykisha

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Rooms were extremely cold

I'll start with the positive the star was very friendly and attentive. The decor in the hotel was amazing every corner was decorated. The hotel was in walking distance to the Casino, and Niagara Falls if it weren't so cold. Speaking of temperature Our room was extremely cold. I called to the front desk and they turned the heat on. I also paid extra for the fireplace but the heat could only be felt when you're sitting directly in front of the fire place. The lobby smelled great but once I got to the floor that our room was on it smelled like dirty mop water.
Stayed 1 night in Mar 2025

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Vintage chic experience. Friendly staff, & satisfactory daily breakfast .
Stayed 4 nights in Mar 2025

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the look of the Giacomo so we decided to stay the night. The rooms were spacious and well done, we had a fireplace in ours. Beds are comfortable, bathrooms were spacious, high ceilings and the lounge downstairs has a great atmosphere, we were really happy staying in this boutique hotel. Price was also reasonable. We will stay again if we are in Niagara Falls, NY.
Stayed 1 night in Mar 2025

6/10 Okay

Mirna

Room was cool had a hard time to set up the thermostat out of date. Breakfast needs to be more complete. Nice location and close to everything.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just that parking is across the street from the hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Demetrius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice about this hotel except they can use more modern TVs
Stayed 3 nights in Mar 2025

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful building! The room was clean and gorgeous! Having a corner room with all of the windows really made the room feel like home! Our room did not have the 2 robes in our bathroom, we asked the front desk and the lady said they were all out/dirty. The breakfast was a plus! Great variety of hot food! We will definitely be back!
Stayed 1 night in Mar 2025