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Holiday Inn Express Union City (San Jose) by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Union City (San Jose) by IHG

Free buffet breakfast
Point of interest
Exterior
Exterior
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
31140 Alvarado Niles Rd, Union City, CA, 94587
  • Place, Cinemark Century Union Landing 25
    ‪2 min walk‬
  • Place, Union Landing
    ‪8 min walk‬
  • Place, Alameda Creek Regional Trail
    ‪2 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪23 min drive‬

Room options

View all photos for 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(23 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Kitchenette

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Kitchenette

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Hearing Accessible

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Hearing Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Union City (San Jose) by IHG

This smoke-free hotel features an outdoor pool, a 24-hour business centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
Holiday Inn Express Union City (San Jose) by IHG offers 77 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Union City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Union City (San Jose) by IHG. During your stay, you'll be within walking distance of Union Landing. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • 11 minutes on foot from Union Landing and a 4-minute drive from Alameda Creek Regional Trail
WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served. Event space at this hotel measures 500 square feet (46 square metres) and includes conference space. An outdoor pool, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Express Union City (San Jose) by IHG. Limited free parking is available on a first-come, first-served basis.

This Union City hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 500 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 22 2024 to September 30 2026 (dates subject to change):
  • Meeting facilities
The property will be renovating from 26 June 2023 to 30 September 2026 (completion date subject to change). The following areas are affected:
  • Business centre
  • Lift
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
  • Selected guestrooms
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jose Hotel Union City San
Holiday Inn Express Union City San Jose
Union City San Jose
Holiday Inn Express Union City San Jose Hotel

Holiday Inn Express Union City (San Jose) by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 474 out of 970 reviews
Rating 8 - Good. 325 out of 970 reviews
Rating 6 - Okay. 100 out of 970 reviews
Rating 4 - Poor. 43 out of 970 reviews
Rating 2 - Terrible. 28 out of 970 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jake

Stayed 2 nights in Jan 2026

4/10 Poor

Cathy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The switch in the bathroom wasn’t working very inconvenient
Stayed 2 nights in Jan 2026

10/10 Excellent

Matthew

Stayed 4 nights in Dec 2025

2/10 Terrible

Rita

Stayed 4 nights in Dec 2025

8/10 Good

Ashawnte

Stayed 1 night in Jan 2026

2/10 Terrible

Velia

Stayed 1 night in Dec 2025

4/10 Poor

Chaitanya

Disliked: Cleanliness, amenities, property conditions & facilities
Construction noise and lack of amenities
Stayed 7 nights in Dec 2025

4/10 Poor

Rita K

Stayed 1 night in Dec 2025

8/10 Good

Guillermo

Liked: Amenities
The room was ok and staff very helpful, they mentioned to me about some work renovations that they were having, and pool was closed, also no wifi but stayed was ok for only one night
Stayed 1 night in Dec 2025

4/10 Poor

Myra

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I understood they're would be noise due to construction but the entire building and floors were under construction. They're would certain times of the day when they're was minimal heat, ceilings in the hallways were exposed creating more cold as well as the stairways. Some of the people at the front desk were friendly and the breakfast was good but furniture was very worn out. Room was nicely decorated and clean
Stayed 3 nights in Dec 2025

10/10 Excellent

Arlene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though under renovations at this time, rooms are clean and bedding’s are fresh. Shower and bathroom are very nice. Room was spacious with big ref, microwave and even sink. The staff were courteous and very accommodating esp when we request an urgency for early check-in. They tried their best to accommodate us the best they can. Will definitely stay with Holiday Inn again next time.
Stayed 1 night in Nov 2025

4/10 Poor

Catherine

Disliked: Property conditions & facilities
Environment was very disturbing and wifi wasn’t connecting first night make staff was bit rude
Stayed 2 nights in Nov 2025

8/10 Good

Teashia

Stayed 2 nights in Nov 2025

10/10 Excellent

John, South Gate

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Johnny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable the staff was friendly and professional.
Stayed 16 nights in Oct 2025

10/10 Excellent

Jaydev

Stayed 2 nights in Oct 2025

10/10 Excellent

Marcus

Stayed 2 nights in Oct 2025

10/10 Excellent

Dominic

Stayed 1 night in Oct 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms friendly front desk staff
Stayed 1 night in Sep 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities
It was under construction but the rooms were great and the staff was very friendly and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lizett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend visit was great, very quiet, not crowded during breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Xiong

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
It’s next to a big shopping mall and there are quite a few restaurants near by. Felt good except my room’s key didn’t work most of the time and i had to change the room the next day. The breakfast was good with three hot items and regular stuff. Will stay at this place again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shomurod

Liked: Amenities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Nestor

Liked: Staff & service
Safe
Stayed 3 nights in Oct 2025

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