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Holiday Inn Express & Suites West Ocean City by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites West Ocean City by IHG

Free daily continental breakfast
Property amenity
1 bedroom, desk, laptop workspace, blackout curtains
Exterior
Exterior

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
12552 Ocean Gateway, Ocean City, MD, 21842
  • Ocean City Boardwalk
    ‪3 min drive‬
  • Ocean City Beach
    ‪3 min drive‬
  • Inlet Park
    ‪4 min drive‬
  • Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Communications, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds, Mobility Accessible (Accessible Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

1 bedroom, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites West Ocean City by IHG

Pet-friendly hotel connected to a shopping centre in Ocean City with free breakfast
An indoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Holiday Inn Express & Suites West Ocean City by IHG offers 84 air-conditioned accommodations with free newspapers and coffee/tea makers. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Ocean City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites West Ocean City by IHG. During your stay, you'll be connected to a shopping centre and just a quick walk from Baja Amusements. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a computer and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from Ocean City Boardwalk and a few minutes from Ocean City Beach
  • Cats and dogs welcome for a fee
Holiday Inn Express & Suites West Ocean City by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. The business-friendly Holiday Inn Express & Suites West Ocean City by IHG also features a vending machine, laundry facilities, and an ATM. Free self parking is available.

This Ocean City hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10 AM
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 4 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 75 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1580
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Ocean City Hotel
Holiday Inn Express West Ocean City Hotel
Holiday Inn Express West Ocean City
Hotel Holiday Inn Express & Suites West Ocean City Ocean City
Ocean City Holiday Inn Express & Suites West Ocean City Hotel
Hotel Holiday Inn Express & Suites West Ocean City
Holiday Inn Express & Suites West Ocean City Ocean City
Holiday Inn Express Suites West Ocean City
Holiday Inn Express Hotel
Holiday Inn Express
Express West Ocean City
West Ocean City
Holiday Inn Express Suites West Ocean City
Holiday Inn Express Suites West Ocean City by IHG
Holiday Inn Express Suites West Ocean City an IHG Hotel
Holiday Inn Express & Suites West Ocean City by IHG Hotel
Holiday Inn Express & Suites West Ocean City by IHG Ocean City

Holiday Inn Express & Suites West Ocean City by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 465 out of 1008 reviews
Rating 8 - Good. 296 out of 1008 reviews
Rating 6 - Okay. 124 out of 1008 reviews
Rating 4 - Poor. 63 out of 1008 reviews
Rating 2 - Terrible. 60 out of 1008 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Aimee, Leesburg

There is not enough choice room that I want. and when I use shower room bottom that floor is so slide danger I can't stand easy so dangerous. Also front desk ladies are not kindness.
Stayed 2 nights in Apr 2025

8/10 Good

Joe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that work here are very pleasant and friendly. The room was clean and the bed was comfortable. The bathroom was definitely not the star of the show but that’s ok. Our only complaint is that the people on the floor above us sucked at life and were making a lot of noise till nearly midnight and we had to address this both nights they were there.
Stayed 3 nights in Apr 2025

10/10 Excellent

Enrico

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Rasheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was awesome room very clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Declan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you! Great stay just what I wanted for the right price.
Stayed 3 nights in Apr 2025

10/10 Excellent

DANIEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll stay there again!
Stayed 1 night in Apr 2025

10/10 Excellent

hengyu

Stayed 4 nights in Mar 2025

10/10 Excellent

Nicole

Stayed 1 night in Apr 2025

10/10 Excellent

Amir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Valerie, Crisfield

Liked: Cleanliness, staff & service, property conditions & facilities
Neat, clean, quit, good free breakfast.
Stayed 1 night in Mar 2025

6/10 Okay

Christine

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Collins

Travelled with family
Liked: Cleanliness, staff & service
I was particularly disappointed with the location of the hotel. The advertisement suggested that the hotel was situated right next to the ocean on the boardwalk. However, upon arrival, I found that it was not where I had anticipated, which was disappointing for both me and my children. I believe it would be beneficial for potential customers if there were clearer distinctions among the various Holiday Inn Express locations in the area. With three to four properties under the same brand, it can be confusing for guests when selecting accommodations. For the record the the hotel that we stayed was standard accommodation nothing that stood out or anything particular about the hotel itself.
Stayed 3 nights in Mar 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was good. The room was clean. Don’t understand why the toilet paper is behind the toilet; very difficult to reach.
Stayed 1 night in Mar 2025

10/10 Excellent

emoke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality and cleanliness!
Stayed 1 night in Mar 2025

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, bed was comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

diane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here and I would definitely recommend it. Staff were extra nice and accommodating. The beds are high but very comfortable. Didn’t eat at the free breakfast (I already made other plans) but I looked around and it had a great variety
Stayed 1 night in Mar 2025

10/10 Excellent

Ervin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

William, Stevensville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 1 night in Feb 2025

10/10 Excellent

Shamir

Stayed 1 night in Feb 2025

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Lilida

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk people were very helpful .
Stayed 1 night in Feb 2025

10/10 Excellent

lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025