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Holiday Inn Omaha Downtown - Waterpark by IHG

3.0 star property

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Photo gallery for Holiday Inn Omaha Downtown - Waterpark by IHG

Indoor pool
Interior
Bar (on property)
Indoor pool
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
1420 Cuming Street, Omaha, NE, 68102
  • Place, Charles Schwab Field Omaha
    ‪2 min walk‬
  • Place, Creighton University
    ‪5 min walk‬
  • Place, CHI Health Center Omaha
    ‪8 min walk‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Accessible (Communications)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Accessible (Communications)

7.4 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds (TDM Stadium View)

Suite, Multiple Beds (TDM Stadium View) | In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds (TDM Stadium View)

8.0 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Room, Multiple Beds, Roll-in Shower (Communications, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Roll-in Shower (Communications, Roll-In Shower)

7.4 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Room

8.4 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed

8.2 out of 10
Very good
(48 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (TDM Stadium View)

In-room safe, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed (TDM Stadium View)

8.0 out of 10
Very good
(24 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds

7.8 out of 10
Good
(39 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds (TDM Stadium View)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds (TDM Stadium View)

7.6 out of 10
Good
(50 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Free Wi-Fi
4.2 out of 5, Very good, 1,654 reviews
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includes taxes & fees
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About this property

Holiday Inn Omaha Downtown - Waterpark by IHG

A water park (surcharge), an indoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and Access to hot tub are on-site. Housekeeping is available on request.
Holiday Inn Omaha Downtown - Waterpark by IHG offers 114 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of Holiday Inn Omaha Downtown - Waterpark by IHG's great location. During your stay, you're just a quick walk from Charles Schwab Field Omaha. You'll find features such as free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle.
  • Free WiFi
  • Enjoy a bite to eat at Burger Theory, a family restaurant that serves American cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the water park with a waterslide or swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 3-minute walk from Charles Schwab Field Omaha and 5 minutes on foot from Creighton University
  • Free airport and local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Omaha Downtown - Waterpark by IHG offers its guests a water park (surcharge), a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3090 square feet (287 square metres) and includes conference space. A hot tub, a 24-hour fitness centre, and a vending machine are also featured at the business-friendly Holiday Inn Omaha Downtown - Waterpark by IHG. An area shuttle within 3.0 miles and A roundtrip airport shuttle (available on request) are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Omaha hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Burger Theory – This family restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:30 AM on request
  • Free area shuttle up to 3 miles
  • Uncovered parking on site (USD 15 per day; includes in/out privileges)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Burger Theory

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Splash pad
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Splash pad
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 3,090 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00 per day
  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 per person
  • Uncovered self-parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Omaha Downtown - Waterpark by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Omaha Downtown Airport
Holiday Inn Omaha Downtown Airport
Holiday Inn Omaha Downtown Airport Hotel Omaha
Holiday Inn Omaha Downtown Airport Hotel
Inn Omaha Downtown Airport

Holiday Inn Omaha Downtown - Waterpark by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 665 out of 1524 reviews
Rating 8 - Good. 314 out of 1524 reviews
Rating 6 - Okay. 255 out of 1524 reviews
Rating 4 - Poor. 142 out of 1524 reviews
Rating 2 - Terrible. 148 out of 1524 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Roxane

Liked: Cleanliness, amenities, property conditions & facilities
All good 👍😊
Stayed 1 night in Nov 2025

6/10 Okay

Drew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
They advertise a walk up bar in the water park area and that was not the case.
Stayed 1 night in Nov 2025

2/10 Terrible

Carl, Lincoln

Travelled with family
The heater didn't work and the front desk staff was rude from the start and didn't want to work with us. They change our room but the heat ask didn't work.
Stayed 2 nights in Nov 2025

6/10 Okay

Chad

Liked: Cleanliness, staff & service, amenities
Was out of bottled water and breakfast not included. Loud kids stomping above us late.
Stayed 1 night in Nov 2025

10/10 Excellent

Beau

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Jane and Ana were great. We were lucky to have them.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mathew

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Nathaniel

Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy with Ana. Friendly desk clerk..Room was quiet and clean. Ice machine just down the corridor. Hot tub was hot enough. Jets could have been a little stronger. Best to get in early as choldren show up after dinner to enjoy them and the waterpark slide. Noise level goes up significantly. Breakfast buffet in the restaurant area was not free. Cost $14.95. Requested a shittle at check in but was not available at requested time. Morning desk clerk got me an UBER.
Stayed 1 night in Nov 2025

4/10 Poor

Julie

Travelled with family
Disliked: Amenities
Very surprised by all the old not so clean feeling throughout the hotel. Dim dingy lights.. no information unless you go to desk in person.. cold pool water.. unlaundered spare linen in the closet. Not one complimentary water in the room. Old hair dryer smelled like burned hair. Old coffee Keurig was gross. Step it up Holiday Inn!
Stayed 1 night in Nov 2025

8/10 Good

Kristopher

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Water park was great for the kids!
Stayed 1 night in Nov 2025

10/10 Excellent

Levi

Stayed 2 nights in Sep 2025

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
kids loved the slide!
Stayed 1 night in Nov 2025

10/10 Excellent

Pete

Travelled with family
Liked: Cleanliness, amenities
Friendly staff, great place to stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jaime

Stayed 1 night in Nov 2025

10/10 Excellent

Cierra

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

4/10 Poor

Nathan

Liked: Cleanliness
Disliked: Staff & service
I want to first start with I have stayed here multiple times. I have always enjoyed staying here. The last visit my overall experience went way down. If you purchase stay from Expedia you no longer get kids breakfast for free. Staff were very rude. The parking has went up and is very expensive. After staying and reading the owners response the this. The answer is all downtown parking cost. Which this is a true statement but any other hotel or city hotel the hotel always comps your parking if you're staying. Also the price is going up they said from an already high price to even higher prices. We had a knock two hours before are checkout by housekeeping asking if we were ready to checkout so they could clean. That was very uncomfortable and not appreciated. If my daughter didn't live in this area and love the water park I would never rebook.
Stayed 2 nights in Nov 2025

4/10 Poor

Lesia

Liked: Staff & service, amenities
Disliked: Cleanliness
I know it may just be me, but I hate the fake wooden floors. They didn’t feel very sanitary nor did they look very sanitary. I feel dirty getting in and out of the shower cause I didn’t know what dog or person could’ve been in that room before me looking at the floor sideways They didn’t look very clean.
Stayed 3 nights in Nov 2025

2/10 Terrible

Rachel

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room could have been cleaner. Bathroom was really gross. Floor was peeling up in one area and looked ruined from water. Bathtub was stained with dirt. Door was dirty/fingerprints, etc. The air conditioning unit was so loud it jump scared my kids about every time it turned on. The “waterpark” was run down. The bucket didn’t even work anymore and a lot of the paint was coming off or the metal was rusting in areas. The floor was really slippery. Saw multiple kiddos fall including one of my own. This place could be sooo great if it weren’t for money greed. Someone is not willing to fork out the money to take care of the property and that’s unfortunate. We won’t be back and will keep relaying the message that’s it’s terrible until something has changed.
Stayed 2 nights in Nov 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel wasn't bad but not cleanest room...Hotel bar closes early. Lots homeless in the area.
Stayed 1 night in Oct 2025

10/10 Excellent

Oleksandr

Stayed 1 night in Oct 2025

10/10 Excellent

Kristin

Liked: Cleanliness
Stayed 1 night in Nov 2025

6/10 Okay

Angela

Fine
Stayed 1 night in Nov 2025

8/10 Good

Melissa

Travelled with family
We had a great night at this location. They were able to accommodate an early check in and had there not been a couple of things that were off then it would be a 5 star review. First when we booked the room we double checked that parking was free but upon arrival I was informed there was a charge for parking. Secondly the room was pretty much spotless except the couch was stained in multiple spots. Not a huge deal but we put towels down on it before we sat on it. Besides those two things Staff was friendly and most accommodating!!!
Stayed 1 night in Nov 2025

6/10 Okay

Kelley

Stayed 2 nights in Oct 2025

6/10 Okay

Kyle

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Rooms were clean, pool was dirty, but what do you expect with 100 ppl running around. Over was ok
Stayed 1 night in Jul 2025

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