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The Inn & Suites Omaha near ZOO

2.5 star property

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Photo gallery for The Inn & Suites Omaha near ZOO

Indoor pool, outdoor pool
Courtyard
Free daily English breakfast
Front of property
Room, 2 Queen Beds | Premium bedding, pillow-top beds, desk, laptop workspace

Reviews

4.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Breakfast included
  • Parking included

Explore the area

View in a map
2920 South 13th Court, Omaha, NE, 68108
  • Henry Doorly Zoo and Aquarium
    ‪14 min walk‬
  • CHI Health Center Omaha
    ‪5 min drive‬
  • Harrah's Council Bluffs Casino
    ‪6 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪13 min drive‬

Room options

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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Exterior

Microtel Inn & Suites by Wyndham Council Bluffs/Omaha

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,015 reviews
The price is €66
includes taxes & fees
14 Sept - 15 Sept
Microtel Inn & Suites by Wyndham Council Bluffs/Omaha

About this property

The Inn & Suites Omaha near ZOO

Hotel with free breakfast, near Henry Doorly Zoo and Aquarium
An indoor pool, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free English breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, laundry facilities and a 24-hour front desk.
The Inn & Suites Omaha near ZOO offers 79 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Omaha hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.
During your stay at The Inn & Suites Omaha near ZOO, you'll be within walking distance of Henry Doorly Zoo and Aquarium. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free English breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor and outdoor pools
  • Amenities include laundry facilities, a terrace and a vending machine
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Henry Doorly Zoo and Aquarium and 5 minutes from CHI Health Center Omaha
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
The Inn & Suites Omaha near ZOO offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. Free breakfast is available daily. A terrace, a vending machine, and laundry facilities are also featured at the business-friendly The Inn & Suites Omaha near ZOO. Self parking is free. A complete renovation of The Inn & Suites Omaha near ZOO was completed in September 2024.

This Omaha hotel is smoke free.

Guests are served a free English breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free English breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (76 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • No lift
  • Pool access ramp on site
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Renovated entire property - September 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day, plus a deposit of USD 22 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 97 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 22 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:30 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Zoo
Comfort Inn Zoo Hotel
Comfort Inn Zoo Hotel Omaha
Comfort Inn Zoo Omaha
Comfort Inn At The Zoo Hotel Omaha
Zoo Hotel Omaha
Omaha Zoo Hotel
Comfort Inn At The Zoo
The & Suites Omaha Zoo Omaha
Howard Johnson by Wyndham Omaha
AmericInn by Wyndham Omaha Near Zoo
The Inn & Suites Omaha near ZOO Hotel
The Inn & Suites Omaha near ZOO Omaha
The Inn & Suites Omaha near ZOO Hotel Omaha

The Inn & Suites Omaha near ZOO Reviews

Reviews

4.6
Rating 10 - Excellent. 110 out of 1003 reviews
Rating 8 - Good. 112 out of 1003 reviews
Rating 6 - Okay. 163 out of 1003 reviews
Rating 4 - Poor. 181 out of 1003 reviews
Rating 2 - Terrible. 437 out of 1003 reviews

4.8/10

Cleanliness

6.0/10

Staff & service

4.4/10

Amenities

4.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Veronica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They assigned us a room that was already occupied. It didn’t feel safe so we left.
Stayed 1 night in May 2025

2/10 Terrible

Wilmer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The place was absolutely terrible. Mold on the ceiling, paint, paint on the floor. Floor boards coming up and holes in the bathroom walls. Slight odor came with room.
Stayed 1 night in May 2025

2/10 Terrible

JoAnna

Disliked: Cleanliness, amenities, property conditions & facilities
Was nothing like the pictures so we canceled and went to stay elsewhere.
Stayed 1 night in May 2025

4/10 Poor

David L

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Lynn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Property improvement needed

Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lesson Learned

We made a last minute road trip to Omaha Nebraska, to visit the #1 ranked Zoo in the nation, i have always researched everything about our trips and had a schedule. This time i winged it, and it was terrible. 1) I made last minute hotel reservations based on location. The hotel was closest to the zoo. 2) When I picked my room and booked it. I booked a 1 bed room (king bed) for 2 adults and locked in a price. 3) I was given a room with 2 beds and the receptionist didn't know what the price I locked in was. So when I gave him my money that is what he charged me, instead of my change back. 4) We had to ask for the TV remote. 5) There were no blankets/comforters on the beds only sheets. We had to purchase cozy throws at the gas station. 6)
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Kevionna

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Property looks nothing like pictures it looks dirty in person looks like it’s undergoing construction had kids playing knocking on door and running and very loud at night.
Stayed 2 nights in May 2025

2/10 Terrible

bertha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet stain in the room it says its a smokefree hotel and our room smelled like cigarettes
Stayed 1 night in May 2025

2/10 Terrible

Austin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AN ABOMINATION OF A HOTEL

STAY AWAY AND GO SOMEWHERE ELSE!!! This place looked nice on hotels.com and my wife and I were excited to stay here but once we were inside the hallways were trashed, there was holes in the ceilings, the peep holes were all blocked out. The halls and rooms were filthy and smelled terrible. And exterior doors and doors to the rooms on the bottom floor that did not lock. Absolutely disgusting. Complete scam from this place.
Stayed 1 night in May 2025

4/10 Poor

Darin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Worst place I’ve stayed in yet

Camper in parking lot that looked like it was being lived in, junk cars in parking lot (like non running!), stained bedding, leaking mini fridge, no soap, no housekeeping (was there 2 nights), dog in room down the hall that barked for one of the afternoons (I’m sure it was left alone in room), kids screaming and running up and down hall at really late hours, sorry but would NEVER recommend or come back.
Stayed 2 nights in May 2025

2/10 Terrible

Samuel

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting
Stayed 1 night in May 2025

4/10 Poor

Sam

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful when needed. Reasoning for the low rating: this hotel was interesting… it was not the safest or cleanest environment and it was constantly noisy. We had bright blue/purple lights blasting into the bedroom from outdoors which couldn’t really be filtered out. Our tv continued to turn on, change channels, Change volume, throughout the night (assuming another room had the remote from our tv, as we did not have a remote to turn the tv on and needed to get one from the front desk.). Many individuals hanging around the premise who may be living there at this point - saw into some rooms which were stuffed full with stuff - which is okay and we are happy they have a place to be, however, maybe the hotel shouldn’t be advertised as a hotel anymore… doors were being slammed all night, children directly outside our door though late hours of the night, no mirror in the bathroom, glass in the carpet, big hole for maybe a AC unit in ceiling, 1 roll of toilet paper which was just seated on the back water tank, messy/not clean breakfast area (I.e. spilled food, drink), broken shelf in the shower… Again, staff was friendly and kind and it was a good location for the activities we did , but wouldn’t recommend this spot for a family or those wanting a restful nights sleep.
Stayed 3 nights in May 2025

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in need of polish

Hotel is rundown. Room was clean but not very put together. Handles falling off, holes in ceiling in the hallway. Trash out in the courtyard. After reading previous reviews I thought we would get more. Especially when it was not necessarily low price.
Stayed 1 night in Apr 2025

6/10 Okay

Gene

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Will be nice one day, just not today

I must first say that upon arrival we discovered this hotel was being renovated. Once in our room, we quickly noticed that the renovations were still in the process. There was a caulking gun on bathroom counter, no bathroom mirror, no ice bucket or Kleenex, coffee maker but no pods/creamer/sugar, no toilet paper holder (there was one roll sitting on top of toilet), and scraps of dry wall, etc on bathroom floor. I should mention that we arrived very late in the night and were exhausted. The bed appeared to be clean so we chose to just deal with it. No doubt, when renovations are done, this will be a nice hotel.
Stayed 1 night in Feb 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible, Dirty, Illegal Activities

This hotel was quite dirty and seemed to be like a location for several illegal activities.. there was noise all hours of the nights in the halways plust paper thin walls thay you could hear everything. Garbabge was strung out all over thebparking lot and in front of the building. Everythint set up for q good breakfast in the morning but much to ky dissapointment everything was empty that very morning... pool was tagged closed by the city health inspeftor. I would not reccomend this hotel to anyone.
Stayed 1 night in Jan 2025

10/10 Excellent

BF Remodeling Llc

Stayed 4 nights in Jan 2025

2/10 Terrible

Kristen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Nightmare

I booked this hotel for the price and the pool. The pool was closed because it didn't pass health inspection. The smoke detector had been ripped out of the ceiling and was lying on a shelf. Not sure what was on the walls. I booked a suite, received a double. The bathroom had been recently remodeled, but whoever did the remodeling didn't put a drop cloth down, and most of the mud and paint were all over the floor. Other clientele were... unsavory at best, as they're was a domestic in the hallway shortly after we got into our room, and the dog in the hallway worth another guest almost ate us. I booked a5 night stay and left after the first night. Tried calling the manager after I left but he didn't answer. Emailed the manager but did not get a response. It was quite an experience, to say the least.
Stayed 5 nights in Dec 2024

10/10 Excellent

DESIDERIO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Goy

Stayed 1 night in Dec 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff, 3 mice seen in room no linen exchange and harassing staff bout break fast every morning
Stayed 5 nights in Dec 2024

2/10 Terrible

Dayna

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Regina, Omaha

Travelled with family
Liked: Cleanliness, staff & service
I like to hear because it's close to the interstate there's convenience store there's restaurant the zoo
Stayed 1 night in Dec 2024

2/10 Terrible

Claude

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, we checked in to our room which is room 150. We checked in and went in there and saw that there was only two towels and a hot tub in the room so you gotta have more than two towels so we went down to ask for towels and they said you gotta be plenty towels, OK and stuff and just kept being belligerent with my girlfriend Just kept going on about it and then we went and found out that there was a second bed in the room so we were getting ready to use. It went down to the desk to ask for a sheet and a blanket, and the guy told us over and over again. You only have one bed, but the couch unfolds into another bed so I don’t think he understood what we’re trying to get across, but it was terrible experience and I’ll never recommend wind Estate ever again. I used to be on the road a lot and I’d always try to stay at the Wyndham hotel because Wyndham to me said quality this time it was wasn’t even close to quality is terrible.
Stayed 1 night in Dec 2024

2/10 Terrible

John, Glenwood

Stayed 1 night in Dec 2024