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Best Western Plus Universal Inn

2.5 star property

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Photo gallery for Best Western Plus Universal Inn

Exterior
Lobby
Outdoor pool, pool loungers
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace
Free daily full breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
5618 Vineland Rd, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪5 min walk‬
  • Orlando International Premium Outlets
    ‪14 min walk‬
  • Universal Studios Florida
    ‪16 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Hypo-allergenic bedding, pillow-top beds, in-room safe, laptop workspace

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Lobby

Wingate by Wyndham Convention Ctr Closest Universal Orlando

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1707)
The price is €108
for 1 room
includes taxes & fees
16 Jun - 17 Jun
Wingate by Wyndham Convention Ctr Closest Universal Orlando

About this property

Best Western Plus Universal Inn

Hotel with free breakfast, near Universal Orlando Resort
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Best Western Plus Universal Inn offers 70 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch plasma televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Best Western Plus Universal Inn gets good marks from our customers. During your stay, you'll be within walking distance of Universal Orlando Resort. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 11 minutes by foot from Universal Orlando Resort and a 3-minute drive from Orlando International Premium Outlets
Best Western Plus Universal Inn offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Best Western Plus Universal Inn. Self parking is free.

This Orlando hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.65 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.65 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Western Plus Universal
Best Western Plus Universal Inn
Best Western Universal
Best Western Universal Inn
Best Western Universal Plus
Universal Best Western
Universal Inn
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Hotel Orlando
Best Western Universal Hotel
Best Western Plus Universal Orlando
Orlando Best Western
Best Western Orlando
Best Plus Universal Orlando
Best Western Plus Universal Inn Hotel
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Inn Hotel Orlando

Best Western Plus Universal Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 470 out of 1005 reviews
Rating 8 - Good. 303 out of 1005 reviews
Rating 6 - Okay. 136 out of 1005 reviews
Rating 4 - Poor. 45 out of 1005 reviews
Rating 2 - Terrible. 51 out of 1005 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2025

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Was disappointing to have the same breakfast daily would be nice to change the hot foods after a few days.
Stayed 6 nights in Feb 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for universal studios

Great location 25mins walk to universal studios, safe area, restaurants nearby, just needs to be more eco friendly as had lots of plastic waste at breakfast
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay every was clean and all also the hotel was close to the outlets
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After walking all day at Universal, we checked in around 9 pm and hotel was 4 minutes from the park. Room clean, staff great. Just ate the free beakfast and it was wonderful. I am a yearly pass holder and will be back to this wonderful and convenient hotel.
Stayed 1 night in Feb 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Great proximity to parks. We walked home from Universal.
Stayed 1 night in Feb 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for universal studios

Great location 20mins walk to universal studios, good parking, clean big room, good breakfast included but 0/10 for eco friendly, plastic cutlery, styrofoam plates and bowls, plastic cups, apples wrapped in cling film, small plastic pots of milk and butter, there are paper cups for coffee and can use them for juice but people using plastic cups for juice as they are an option.
Stayed 1 night in Feb 2025

10/10 Excellent

jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Scott

Disliked: Property conditions & facilities

Close to park

It was ok, nice enough for sleeping, I felt like it's was an inconvenience when I asked any question's, Staff not friendly, but not rude. Good enough for what we wanted, place to to sleep, I wouldn't take my family vacation here tho.
Stayed 4 nights in Feb 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service
Ubication excelent. Parking, every day struggle to find a spot close to the entrance of the hotel. Building share parking with restaurants and other hotel. Every night full
Stayed 4 nights in Feb 2025

6/10 Okay

LeAnn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, inexpensive stay

Very clean and comfortable. Can walk to Universal Studios. It is 1 mile to the valet station where you walk up to city walk. Breakfast was redundant but nice to have. Room could use TLC like a broken tile in shower but it didn’t negatively impact our stay. Shuttle wasn’t very helpful because it ran an hour before the park opened and left at 5:30pm only. Uber was around $7 back in evening. Restaurants in area were good. Walgreens is close. Pool is underwhelming but nice to have there. The pool water temp in February was too cold for an evening swim. You def get what you pay for but I felt the value was worth it.
Stayed 4 nights in Feb 2025

6/10 Okay

Jennifer

Travelled with partner
Liked: Staff & service, amenities
Hotel is older, expected a little better for BW Plus. The enamel on the tub was coming off, room very basic. Breakfast mediocre. Good pub beside hotel. Easy walk to Universal. Staff were very nice. It was ok overall.
Stayed 4 nights in Jan 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great Stay

Close to function I was attending super clean & friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western Universal

Great hotel, close to everything. Enjoyed our stay
Stayed 1 night in Feb 2025

8/10 Good

Angel, Chicago

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Everything was great, but the rooms needs maintenance.
Stayed 4 nights in Feb 2025

6/10 Okay

ABDIAS

The fitness center is too small, lack of machine, and improve the Internet issue
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Yordanka

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Jan 2025

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was generally very good.
Stayed 5 nights in Jan 2025

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Just Okay?!

This wasn't one of our favorite hotels and we will most likely not book this one again. It's run down and older. The gentleman at the front desk was polite. Breakfast was just okay. Location was convenient to Universal Studios.
Stayed 1 night in Jan 2025