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Best Western Plus Universal Inn

Property class: 2.5

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Photo gallery for Best Western Plus Universal Inn

A hotel with a 'Best Western Plus' sign, a covered entrance, and a parking lot with cars.
A hotel room with two beds, a desk, a chair, and a television.
A modern hotel lobby with a sectional sofa, armchairs, a patterned rug, and a reception desk.
A gym with cardio machines, a treadmill, and a wall with fitness posters.
A conference room with a long table, blue chairs, and a vase of white orchids.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
5618 Vineland Rd, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪5 min walk‬
  • Place, Orlando International Premium Outlets
    ‪17 min walk‬
  • Place, Universal Studios Florida
    ‪19 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪17 min drive‬

Room options

View all photos for Accessible King Room

A bathroom with a sink, toilet, and shower.

Accessible King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with two beds, a bedside table with a lamp, and a phone.

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a large bed, a nightstand, a chair, and a wall-mounted lamp.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a nightstand, a chair, and a wall-mounted lamp.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a nightstand with a lamp, and a carpeted floor.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(73 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite-2 Queen Beds, Non-Smoking, Family Room, Sofabed, Microwave and Refrigerator, Wi-Fi

  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Two Queen Room

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Best Western Plus Universal Inn

Along with an outdoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free theme park shuttle. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Best Western Plus Universal Inn offers 70 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch plasma televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Best Western Plus Universal Inn gets good marks from our customers. During your stay, you'll be within walking distance of Universal Orlando Resort. Features include free WiFi in public areas, free self-parking and a free theme park shuttle.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 11 minutes by foot from Universal Orlando Resort and a 3-minute drive from Orlando International Premium Outlets
  • Free theme park shuttle service
Best Western Plus Universal Inn offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Best Western Plus Universal Inn. Self parking is free.

This Orlando hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free theme park shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.65 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.65 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Plus Universal
Best Western Plus Universal Inn
Best Western Universal
Best Western Universal Inn
Best Western Universal Plus
Universal Best Western
Universal Inn
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Hotel Orlando
Best Western Universal Hotel
Best Western Plus Universal Orlando
Orlando Best Western
Best Western Orlando
Best Plus Universal Orlando
Best Western Plus Universal Inn Hotel
Best Western Plus Universal Inn Orlando
Best Western Plus Universal Inn Hotel Orlando

Best Western Plus Universal Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 502 out of 1010 reviews
Rating 8 - Good. 263 out of 1010 reviews
Rating 6 - Okay. 139 out of 1010 reviews
Rating 4 - Poor. 55 out of 1010 reviews
Rating 2 - Terrible. 51 out of 1010 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Crisanto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast and parkinf... staff very helpful
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in excellent conditions, staff very friendly, breakfast was good. Very nice hotel to stay when you’re in Orlando, close to everything.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and friendly stay - I'll be back!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Teri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good even tho it was pretty much the same each day. Very helpful and cordial staff. Really liked the location.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience clean room
Stayed 1 night in May 2026
Verified review

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities
Plenty of restaurants and a Walgreens close by
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Stacia

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty near by and great farm fresh yougart for breakfast.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Sisto Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was awesome.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities
Nice service, clean Room, good breakfast for a Nice price.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Loved the rooms. The location! Staff very friendly
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place close to Universal. Only thing to note is that the shuttle only runs to and from the park once a day.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was delicious. I just wish waffles would have been served during the week and not just on the weekends. Other than that, it was an excellent stay
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities
Staff were great and enjoyed are stay very much.
Stayed 5 nights in Dec 2025
Verified review

6/10 Okay

Hrant

Disliked: Staff & service, amenities
Breakfast was very meager. Easy thing to fix with some breakfast potatoes and fresh fruit.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best walk to Universal (diagonal through parking lot)! Breakfast is big and great; eggs and sausage are gluten free. Celiac wife did fine for 4-day trip. Consistently friendly staff.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

PATRICIA

Liked: Cleanliness, amenities, property conditions & facilities
staff was very courteous
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Sean

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel has gone
Stayed 7 nights in Feb 2026
Verified review

4/10 Poor

Shaprina

Liked: Staff & service
Disliked: Property conditions & facilities
There were small roaches in the room, a bad odor when we first arrived (apparently from the carpet and the air conditioner), and the tub was rusted. The breakfast was okay.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Rob

Liked: Staff & service
Disliked: Property conditions & facilities
Poor supply at breakfast..by 830 had to ask for items..rooms need update..staff was pleasant
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met our expectations
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Little pricey for what it is. But it’s very close to universal studios so this was expected
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2026
Verified review

8/10 Good

VASANTHA KUMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Responsive staff
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

DALE

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were all absolutely wonderful! Great parking and so many food choices within a 5 min walk. Universal is very close either by car or a short walk. The hotel is older but ok although we had several issues with the bathroom. It was very hard to get hot water in the mornings, the toilet didn’t flush well and we had issues with it backing up. Overall the location is fantastic, staff is extremely helpful and nice but the hotel itself is dated and the carpets could use a good clean. Overall fine for a short stay!
Stayed 3 nights in Apr 2026