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Staff were very nice. The hotel is tierd looking and needs updating and decorating but it is not so expensive and you get what you pay for. Far too much chlorine in the pool so we only used it once as we have burning eyes for one whole day. The staff were fantastic and the beds really comfortable.

Stayed at this hotel for 10 days it was perfect the staff were excellent specially shailesh he helped us with whatever we needed. But 1 thing was negative I think the cleaning staff are not properly trained or cheating with employers as they don't clean room properly and when u complain it get it done its still not perfect showers were never cleaned in 10 days we stayed and room were not exactly clean. Other than it was perfect.

The RPR is a beautiful hotel, clean and a fabulous location for spending time at the Universal parks. The four of us stayed in a club level room. The room itself was spacious enough even for four adults. The facilities provided in the club room made out stay that but more special. The breakfast is plentiful and tasty. The evening food is excellent quality and we enjoyed the free wine and beer each evening. I would definitely recommend staying in a club room especially if four are staying in a room, the extra price is easily covered and more by what we saved on breakfast alone. Going early August meant the express passes you get when staying at the APR are a godsend. In fact it has spoiled us from wanting to go to Universal without the perk of the express passes. The price of the hotel was cheaper than purchasing express passes.