We stayed at Kompose Resort Hotel for six nights and were left very disappointed. The television broke down multiple times, including within the first ten minutes of checking in. Basic services advertised on Expedia, such as a computer station and laundry, did not exist.
The “restaurant” had very limited options and overpriced drinks, though the pizzas were admittedly good. The worst issue was housekeeping. Rooms are supposedly cleaned every three days, yet our scheduled service never occurred. On 28 August, we returned to find stained sheets, dirty floors and an uncleaned bathroom. After complaining, staff promised it would be sorted, but only a half-hearted attempt was made — the same stained sheet had simply been flipped. Even after the manager supposedly cleaned the room, the same sheet reappeared tucked in on our final night.
Service overall was poor, and I personally witnessed staff encouraging a guest who had just checked in to leave a 5-star Google review in exchange for free items — clear review farming. The only positive was that two front desk employees (one French, one from Long Island) went out of their way to help me print urgent documents when the non-existent business centre left me stranded.
Overall, Kompose markets itself as a 3-star resort but fails to meet even 2-star standards. Between false advertising, inadequate cleaning and manipulated reviews, I cannot recommend this hotel. Save your money and stay elsewhere.