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Stayed one night August 2017. Very handy for SFO, with free shuttle every 15minutes or so throughout day. Modern rooms, clean and well presented. Rates we paid included buffet breakfast, served in atrium cafe until 11am. Range of cereals, fruits, pastries and hot items. Good quality food. Overall no complaints

L'hôtel se trouve à proximité de Powell, ce qui est pratique pour les transports en commun (câble car notamment). Il faut néanmoins s'armer de patience si vous souhaitez vous déplacer avec les transports en commun de SF...mais cela fait aussi partie du charme de cette ville. Le confort général de la chambre que bous avons eue est assez bon dans l'ensemble, mais l'isolation phonique est inexistante, on entend même le réveil de la chambre adjacente ! Si comme nous vous tombez sur une bande de fêtards, ne comptez pas dormir tant qu'ils ne sont pas calmés!

For a top priced hotel in San Francisco the Westin needs to do a lot more to function as a 4 star hotel. The lobby when we arrived was dirty with nobody clearing the tables. A table with old cups etc was not cleared while we were waiting to check in. Our room wasn't ready and they were supposed to call us when it was, no call and had to go back and ask again at later. A very tired hotel which needs to up date it's facilities and improve it's customer service. I rang down for a couple of bowls so we could have a snack as by daughter has food allergies I was told that they usually charge for sending this to your room.