Hilton San Francisco Union Square

4.0 star property

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Photo gallery for Hilton San Francisco Union Square

Exterior detail
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Meeting facility
2 bars/lounges, rooftop bar, lobby lounge
2 bars/lounges, rooftop bar, lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Parking available
  • Pet-friendly
  • Breakfast available

Explore the area

View in a map
333 O'Farrell St., San Francisco, CA, 94102
  • Ferry Building
    ‪2 min drive‬
  • Lombard Street
    ‪4 min drive‬
  • Pier 39
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

Room, 3 Double Beds

  • Sleeps 5
  • 3 Double Beds

View 1 Bed Junior Suite Mobility/Hearing Access Tub

  • City view
  • Sleeps 3
  • 1 King Bed

Skyline View Junior Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower

  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Queen Beds

Skyline View - Corner King 1 Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View 2 Beds Mobility/Hearing Access Tub

  • City view
  • Sleeps 4
  • 2 Double Beds

View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

  • City view
  • Sleeps 3
  • 1 King Bed

Corner 1 Bedroom Suite 2 Beds Tower 1

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

Pool View with Terrace - 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

1 King Bed 1 Bedroom Suite

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

2 Bedroom Suite with Parlor

  • 2 bedrooms
  • City view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Room, 2 Double Beds

8.6 out of 10
Excellent
(97 reviews)
  • Sleeps 4
  • 2 Double Beds

1 King Bed

8.4 out of 10
Very good
(74 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Balcony Skyline View - 2 Double Beds

7.6 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe 2 Beds Mobility/Hearing Access Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Balcony Skyline View - 1 King Bed

8.4 out of 10
Very good
(10 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (with Parlor)

  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View 1 Bed Mobility/Hearing Access Tub

  • City view
  • Sleeps 2
  • 1 King Bed

1 Bed Mobility/Hearing Access Roll-in Shower

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

1 Bed Mobility/Hearing Access Tub

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Corner King Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

1 Queen Bed

8.8 out of 10
Excellent
(32 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (Floors 20-44)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Skyline View Room, 2 Double Beds (Floors 20-44)

8.0 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hilton San Francisco Union Square

Hotel with bars, a quick walk to Westfield San Francisco Centre
Along with an outdoor pool, this hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a snack bar/deli and a coffee shop/cafe are on-site.
Hilton San Francisco Union Square offers 1921 accommodations with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. 37-inch flat-screen televisions come with premium satellite channels. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Our customers tell us that they can't get enough of the helpful staff at Hilton San Francisco Union Square. During your stay, you're just a quick walk from Union Square. You'll find features such as free WiFi in public areas, plus 2 bars and an outdoor pool.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by foot from Westfield San Francisco Centre and a 3-minute drive from Ferry Building
  • Dogs welcome for a fee
Hilton San Francisco Union Square offers its guests an outdoor pool and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre, 73 meeting rooms, and limo/town car service are available. Event space at this hotel measures 150293 square feet (13963 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton San Francisco Union Square. You'll have access to the health club at a partner property. For a fee, parking is available.

Smoking is allowed in designated areas at this San Francisco hotel.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10 AM.
Poached – On-site restaurant.
Herb N' Kitchen – This coffee shop specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Cityscape Sky Bar – This rooftop bar only serves light fare. Open daily.
The Lobby Bar – On-site lobby lounge. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered parking on site (USD 79.80 per night; includes in/out privileges)
  • Valet parking on site (USD 91.20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: USD 59.97 for adults and USD 34.98 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cityscape Sky Bar
  • Herb N' Kitchen
  • Poached
  • The Lobby Bar

Things to do

  • 24-hour health club
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 150,293 square feet of conference space
  • 73 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (98 centimetre high)
  • Lever door handles
  • Lift (93 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 46 floors
  • Ballroom
  • Banquet hall
  • Built in 1964
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 59.97 for adults and from USD 34.98 for children
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Covered self-parking fee: USD 79.80 per night (in/out privileges)
  • Valet parking fee: USD 91.20 per night
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
This property offers WiFi in the lobby area only.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel San Francisco Union Square
Hilton San Francisco Union Square
San Francisco Union Square Hilton
Hilton Hotel San Francisco
Hilton San Francisco Union Square Hotel San Francisco
San Francisco Hilton
Hilton San Francisco Union Square Hotel
Hilton Francisco Union Square
Hilton San Francisco Union Square Hotel
Hilton San Francisco Union Square San Francisco
Hilton San Francisco Union Square Hotel San Francisco

Hilton San Francisco Union Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 593 out of 1095 reviews
Rating 8 - Good. 235 out of 1095 reviews
Rating 6 - Okay. 117 out of 1095 reviews
Rating 4 - Poor. 74 out of 1095 reviews
Rating 2 - Terrible. 76 out of 1095 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

John

Stayed 5 nights in May 2025

4/10 Poor

Waqar

Disliked: Amenities
l tried my best be positive and give a good review, but the attitude and the service was horrible from the get go, my membership color level was not high enough to qualify for two bottles of water when l arrived, that should say it all
Stayed 1 night in May 2025

6/10 Okay

Pamela

Travelled with family
Disliked: Staff & service
Limited food choices. Snack and soda prices were too high.
Stayed 2 nights in Mar 2025

8/10 Good

Clark, Los Angeles

Stayed 2 nights in May 2025

6/10 Okay

Flor

Travelled with family
Staff was amazing but pool and rooms need upgrades.
Stayed 3 nights in May 2025

4/10 Poor

Dora

Disliked: Cleanliness, property conditions & facilities
The bathroom w
Stayed 2 nights in May 2025

10/10 Excellent

Yeji

Stayed 1 night in May 2025

10/10 Excellent

Shinichi

Travelled with partner
Liked: Amenities
I arrived early and my room was not available but the person at the front desk upgraded my room and let me check in. Thank you!
Stayed 2 nights in May 2025

6/10 Okay

Katie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Self parking
Stayed 1 night in May 2025

10/10 Excellent

Alberto

Great stay with a great view
Stayed 1 night in May 2025

4/10 Poor

Reyna

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start by the area... Union Square is scary. I had not been back in years and it feels so unsafe, now. Transients/homeless everywhere! Citizens app was flaring up with crimes near by. Positive side is that is close to the cable car that takes you to Fishersman's Wharf. Registration staff was not very welcoming and gave no instructions or hours for the amenities / restaurants / bar. The room was dusty! I have allergies and they flared up so much that I had to take Benadryl. Parking was around the back at $70/ day. Claims to be pet friendly, however there was no place to walk my pets. Thankfully we checked in late and checked out early the next day. I couldn't wait to get out of there. Would not recommend or stay here, again.
Stayed 1 night in May 2025

6/10 Okay

Naheed

Travelled with group
Liked: Cleanliness, property conditions & facilities
Waited in line for 20 minutes to check in. There were only 2 people ahead of me and 3 people working behind the desk.
Stayed 1 night in May 2025

2/10 Terrible

Juan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jannette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Cassandra

Stayed 1 night in May 2025

10/10 Excellent

Angelina

Stayed 2 nights in Apr 2025

8/10 Good

Layla

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was amazing especially Javier and the maintenance. Also, dining was nice. The only complaint I have is our coffee machine and fridge was broken. We switched out 3 different coffee machines for it to finally work. They all looked dirty and the rooms were very outdated. Beds were comfortable though.
Stayed 3 nights in May 2025

10/10 Excellent

Maria Teresa

Stayed 1 night in May 2025

10/10 Excellent

Manuel

Stayed 2 nights in Apr 2025

10/10 Excellent

Tomoaki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent
Stayed 2 nights in May 2025

10/10 Excellent

Sara

Stayed 2 nights in May 2025

10/10 Excellent

Kelvin, Detroit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far one of the best hotels I’ve ever stayed at
Stayed 3 nights in May 2025

10/10 Excellent

jude

Stayed 1 night in May 2025

6/10 Okay

Arooj

Business traveller, Travelled with partner
Liked: Cleanliness
Stayed for a week at this property. The area/streets on the left of the hotel doesn’t feel safe as there is a lot of homelessness. Being a woman I would not walk down there alone at night. There is security at the hotel itself which is good and feels secure so great work there. The room itself was good, but the bathroom shower water pressure was very poor, the curtains didn’t even cover the entire bathtub so you kept feeling cold as well. The breakfast buffet is absolutely trash and not worth $60 USD. Hilton breakfast is typically great but was so so disappointing here and for me it’s around $80 CAD and for that price could get a steak brunch. The breakfast had the typical scrambled eggs, sausages, yogurts, cereals and breads. Not even an omelette station. Honestly any holiday in breakfast for 1/4 price would be better. However the cafe has good food and much cheaper. Would recommend eating there instead and save $. Overall, for a Hilton hotel I expected a lot more for the breakfast options and general bathroom facilities
Stayed 4 nights in May 2025