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Holiday Inn Golden Gateway by IHG

Property class: 3.5

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Photo gallery for Holiday Inn Golden Gateway by IHG

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Restaurant
Outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
1500 Van Ness Ave, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪1 min walk‬
  • Place, The Regency Ballroom
    ‪3 min walk‬
  • Place, Lombard Street
    ‪18 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

8.6 out of 10
Excellent
(145 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (No Resort Fee)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (No Resort Fee)

9.0 out of 10
Wonderful
(200 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(56 reviews)
  • Bay view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (No Resort Fee)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (No Resort Fee)

8.8 out of 10
Excellent
(288 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.6 out of 10
Exceptional
(24 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View (Upgraded, San Francisco City View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, City View (Upgraded, San Francisco City View)

8.6 out of 10
Excellent
(195 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View (Upgraded, San Francisco City View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View (Upgraded, San Francisco City View)

9.0 out of 10
Wonderful
(214 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Golden Gateway by IHG

An outdoor pool, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. Housekeeping is available on request.
Holiday Inn Golden Gateway by IHG offers 496 accommodations with a safe and coffee/tea makers. A pillow menu is available. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the sightseeing around Holiday Inn Golden Gateway by IHG. During your stay, you're just a quick walk from Van Ness Avenue. Features include free WiFi in public areas, plus an outdoor pool and a 24-hour gym.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds, cleanliness and overall comfort
  • Just a 2-minute drive from Lombard Street and a few minutes from Kaiser Permanente Medical Center
Holiday Inn Golden Gateway by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Golden Gateway by IHG. For a fee, parking is available.

This 3.5-star San Francisco hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 2 hours per day

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 55.90 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 38.01 for adults and USD 38.01 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 20,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Accessible bathtub
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 38.01 for adults and from USD 38.01 for children
  • Self-parking fee: USD 55.9 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 2 hours per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gateway Holiday Inn
Golden Gateway
Golden Gateway Holiday Inn
Golden Holiday Inn
Holiday Inn Gateway
Holiday Inn Golden
Holiday Inn Golden Gateway
Holiday Inn Golden Gateway Hotel
Holiday Inn Golden Gateway Hotel San Francisco
Holiday Inn Golden Gateway San Francisco
Holiday Inn San Francisco Golden Gateway Hotel San Francisco
San Francisco Holiday Inn

Holiday Inn Golden Gateway by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3737 out of 5587 reviews
Rating 8 - Good. 1160 out of 5587 reviews
Rating 6 - Okay. 376 out of 5587 reviews
Rating 4 - Poor. 131 out of 5587 reviews
Rating 2 - Terrible. 183 out of 5587 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The positive: Good enough for our stay. Decent location for getting to different parts of the city. Clean. The negative: No complimentary coffee, very limited gym equipment, staff lacked knowledge about public transportation. Area around hotel was convenient but not a pretty area. Never felt threatened but not comfortable walking at night due to homelessness/drunks/obvious drug use.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were given a room with an amazing view on the 26th floor! Check in was easy and we were able to check in early. We wanted a drink at the bar, it was open yet, but the guy served us anyway. Parking garage was safe and easy to access as street parking was hard to find. The hotel and our room was clean and quiet. We had a great stay and would definitely stay here again!
View from our room
View from our room
Stayed 2 nights in Jan 2026

10/10 Excellent

Ana ivis portero suarez

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

savannah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
very clean, nice staff
Stayed 1 night in Jan 2026

10/10 Excellent

guoshan

Stayed 1 night in Jan 2026

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Room was clean, hotel it self was rundown.
Stayed 5 nights in Jan 2026

10/10 Excellent

angel

Stayed 2 nights in Jan 2026

10/10 Excellent

Travis

Stayed 3 nights in Dec 2025

10/10 Excellent

Luzdary

Stayed 1 night in Jan 2026

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a corner room, room 700. It was level with a rooftop and the view was incredible. With wall to wall windows on two sides of the room, and mechanized blinds if you wanted to close them. One of the coolest rooms I’ve ever stayed in!
Stayed 1 night in Jan 2026

8/10 Good

Rachael

Stayed 3 nights in Jan 2026

8/10 Good

Perla

Stayed 1 night in Jan 2026

8/10 Good

Raphael H

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is centrally located, within a mile from every major site. The 1st room I got smelled of cigarettes and I asked to be moved to another room. This new room was good size and clean but the closet door was falling apart. All in all, it's a good option in SF. could use some renovation...
Stayed 3 nights in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect, rooms are beautiful and cold
Stayed 3 nights in Jan 2026

10/10 Excellent

Ko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience
Stayed 1 night in Jan 2026

2/10 Terrible

Gary

Travelled with partner
The check in person informed me that my 3night stay will not qualify for any points in my IHG membership, because I booked my stay on Expedia and not through IHG directly! This is totally unacceptable! Also I wanted to renew my IHG Ambassador membership and was tod no need to renew as the membership has no renewal option and is not necessary to renew, the benefits keep going! IHGis this correct? This sure makes me want to just drop my IHG membership…..
Stayed 3 nights in Jan 2026

10/10 Excellent

Garratt M, St Helens

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location. Clean rooms. Made up rooms in the PM.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mohammad

Stayed 1 night in Jan 2026

10/10 Excellent

Muthuvel

Stayed 1 night in Dec 2025

10/10 Excellent

Gail

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
the toilet was leaking on floor, no room safe, the hot tub was out of order
Stayed 2 nights in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Jan 2026

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2026

6/10 Okay

Mianjel

Liked: Cleanliness, property conditions & facilities
My stay was okay, but could have been better. The shower did not drain I let staff know and they were able to fix it. Then my toilet was not flushing. Again I let staff know and they addressed the issue. I did appreciate the cleaning crew. My room was cleaned daily. My last issue was with rescheduling. My flight was canceled and was not able to check-in until the next day. I contacted the hotel and they stated I needed to contact Expedia. I contacted Expedia and they reported I had to go through the hotel. It was a struggle getting the problem resolved. A lot of back and fourth from both parties and inconsistent communication. Honestly the experience makes me reluctant of utilizing Expedia again in the future.
Stayed 5 nights in Jan 2026

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Dec 2025