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Holiday Inn Golden Gateway by IHG

3.5 star property

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Photo gallery for Holiday Inn Golden Gateway by IHG

Outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception
Front of property – evening/night
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Air conditioning

Explore the area

View in a map
1500 Van Ness Ave, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪1 min walk‬
  • Place, The Regency Ballroom
    ‪3 min walk‬
  • Place, Lombard Street
    ‪18 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

8.6 out of 10
Excellent
(126 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (No Resort Fee)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (No Resort Fee)

9.0 out of 10
Wonderful
(175 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(44 reviews)
  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (No Resort Fee)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (No Resort Fee)

8.8 out of 10
Excellent
(267 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.4 out of 10
Exceptional
(22 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (No Resort Fee)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (No Resort Fee)

8.6 out of 10
Excellent
(171 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(184 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About this property

Holiday Inn Golden Gateway by IHG

Hotel with an outdoor pool, near Lombard Street
An outdoor pool, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. Housekeeping is available on request.
Holiday Inn Golden Gateway by IHG offers 496 accommodations with a safe and free newspapers. A pillow menu is available. LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the sightseeing around Holiday Inn Golden Gateway by IHG. During your stay, you're just a quick walk from Van Ness Avenue. Features include free WiFi in public areas, plus an outdoor pool and a 24-hour gym.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort, comfy beds and cleanliness
  • Just a 2-minute drive from Lombard Street and a few minutes from Kaiser Permanente Medical Center
Holiday Inn Golden Gateway by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Golden Gateway by IHG. For a fee, parking is available.

This San Francisco hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 2 hours per day

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 55.90 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 38.01 for adults and USD 38.01 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 20,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 38.01 for adults and from USD 38.01 for children
  • Self-parking fee: USD 55.9 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 2 hours per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gateway Holiday Inn
Golden Gateway
Golden Gateway Holiday Inn
Golden Holiday Inn
Holiday Inn Gateway
Holiday Inn Golden
Holiday Inn Golden Gateway
Holiday Inn Golden Gateway Hotel
Holiday Inn Golden Gateway Hotel San Francisco
Holiday Inn Golden Gateway San Francisco
Holiday Inn San Francisco Golden Gateway Hotel San Francisco
San Francisco Holiday Inn

Reviews

Holiday Inn Golden Gateway by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 3142 out of 4822 reviews
Rating 8 - Good. 1047 out of 4822 reviews
Rating 6 - Okay. 339 out of 4822 reviews
Rating 4 - Poor. 127 out of 4822 reviews
Rating 2 - Terrible. 167 out of 4822 reviews

Reviews

10/10 Excellent

Becca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly this experience blew my expectations out of the water. So many wonderful amenities, exceptional city view, roof top terrace and pool, fully equipped gym, and exceptional service and staff. Tom and I think Andrea went above and beyond to help us out at breakfast. I was so pleasantly surprised as these days it is very rare to find good service. The management is doing something right as everyone seems to like their job and is kind, happy, and polite.
Stayed 2 nights in Aug 2025

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated but very clean, staff is nice and friendly in person, but no one answers the phone at the reception desk
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicole

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Melanie, Lakewood

Business traveller
Disliked: Staff & service
Front desk at check in was rude and not willing to help. I asked to switch rooms because I am a light sleeper and I didn’t want to be next to the elevators. She responded “we’re full”. No customer service skills at all. I am confident that if you book through Expedia and get a deal, the hotel will give you the worst room (by the elevator that is extremely noisy). This happened to me on 2 separate occasions. You can hear the elevator going up and down frequently. It is so loud that I could hear it even through my earplugs.
Stayed 4 nights in Aug 2025

8/10 Good

Elliott Herbert Wells, Douglasville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is very close to all of the major attractions in the area. It is also conveniently located to many different ethnic food options. There are a lot of transportation options from public to private and you can get a rental car from a few locations in the area - way cheaper than renting from the airport. The property amenities are a bit expensive such as onsite parking, food, and drinks; but that seemed to be the norm in California. I would definitely stay here again, just make sure you dress warm San Francisco is cold in the Summer!
Stayed 3 nights in Aug 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Dawna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Eden

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Mei

Stayed 2 nights in Aug 2025

10/10 Excellent

Cynthia

Stayed 1 night in Aug 2025

10/10 Excellent

Cameron

Stayed 4 nights in Jul 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Awesome views and better than we even anticipated.
Stayed 2 nights in Aug 2025

10/10 Excellent

Abbigale

Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was so courteous and friendly. Very accesable and the view especial from the 24th floor was awesome.
Stayed 1 night in Aug 2025

10/10 Excellent

Mercedes

Stayed 1 night in Aug 2025

6/10 Okay

Fernando

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Christina

Stayed 1 night in May 2025

6/10 Okay

David

Travelled with partner
They rush to much even when you pay for late checkout
Stayed 2 nights in May 2025

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Insane fees and credit hold

Upon arrival we were met with a $500 credit card hold. I travel for work around 15-20 times per year and have never ever been told I had to pay a $500 deposit for a room anywhere including other holiday inn's, sister IHG hotels, even at far more expensive hotels. It's kind of insane... Add-in an additional $49 per day for parking. Oh and if you need any packages delivered it's $3 per package (they don't even bring it to your room) and of course Amazon ships everything in separate boxes can add up really quick Otherwise it's a good location, clean rooms, okay beds, but their price and hidden fees and holds makes this location feel like they forgot they are a holiday inn and want to get JW or International rates
Stayed 5 nights in Jul 2025

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2025

10/10 Excellent

Erin

Stayed 4 nights in Jul 2025

6/10 Okay

lionel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like how much I had to pay for parking
Stayed 2 nights in Jul 2025

10/10 Excellent

Josh

Stayed 2 nights in Jul 2025

6/10 Okay

Stefany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The pool should be indoor, it s kinda cold in SF
Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Spot

Great views, area felt safe, easy access to public transportation. I'd definitely stay here again.
Stayed 1 night in Aug 2025