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Mi Casa Hotel

2.5 star property

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Photo gallery for Mi Casa Hotel

Outdoor pool, pool loungers
Studio Suite, 2 Double Beds, Pool View | Premium bedding, pillow-top beds, in-room safe, desk
Coffee service
Outdoor pool, pool loungers
Reception

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
9350 Turkey Lake Rd, Orlando, FL, 32819
  • Place, Phillips Crossing
    ‪3 min drive‬
  • Place, Universal Orlando Resort
    ‪4 min drive‬
  • Place, Universal Studios Florida
    ‪7 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio Suite 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite 2 Queen Beds

  • Sleeps 4

View all photos for Studio Suite, 2 Double Beds, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 2 Double Beds, Pool View

  • Sleeps 4

View all photos for Studio Suite, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 2 Double Beds

  • Sleeps 4

View all photos for King Studio Suite with Sofa Bed

Premium bedding, pillow-top beds, in-room safe, desk

King Studio Suite with Sofa Bed

  • Sleeps 4

View all photos for Double Room With Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Double Room With Pool View

  • Sleeps 5

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds | Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 2 Double Beds

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds, Pool View

Studio Suite, 2 Double Beds, Pool View | Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 2 Double Beds, Pool View

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 King Bed with Sofa bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 2 Queen Beds

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, Multiple Beds, Pool View

Studio Suite, Multiple Beds, Pool View | Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, Multiple Beds, Pool View

  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Mi Casa Hotel

An outdoor pool, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free self parking and a free theme park shuttle are also provided. Additionally, a business centre, a children's pool and dry cleaning are on-site.
Mi Casa Hotel offers 215 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. Pillowtop beds feature premium bedding. Fridges, microwaves and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Televisions come with premium cable channels and pay-per-view films. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they enjoy Mi Casa Hotel's good location. During your stay, you'll be close to Orange County Convention Center. Free breakfast, free self-parking and a free theme park shuttle are available.
  • Free continental breakfast served daily
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Guests speak favourably about the location and the pool
  • Just a 4-minute drive from CoCo Key Water Resort and a few minutes from The Orlando Eye
  • Free theme park shuttle service
Mi Casa Hotel offers its guests an outdoor pool and a children's pool. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

There's an onsite business centre. An arcade/games room, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Mi Casa Hotel. Free self parking is available.

This Orlando hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50.00 will be collected before check-in.
  • Resort fee: USD 8.50 per accommodation, per night
The resort fee includes:
  • In-room coffee
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Suites South Universal
Quality Suites Universal
Quality Suites Universal South
Quality Suites Universal South Hotel
Quality Suites Universal South Hotel Orlando
Quality Suites Universal South Orlando
Universal South
Quality Suites Hotel Orlando
Quality Suites Orlando
Quality Suites
Quality Suites
Mi Casa Hotel Hotel
Mi Casa Hotel Orlando
Mi Casa Hotel Hotel Orlando

Mi Casa Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 219 out of 1000 reviews
Rating 8 - Good. 156 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 153 out of 1000 reviews
Rating 2 - Terrible. 301 out of 1000 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Jeffrey

Stayed 3 nights in Feb 2026

2/10 Terrible

Hany

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
it was not cleaned and no supplies provided
Stayed 3 nights in Feb 2026

2/10 Terrible

DONALD

Business traveller
Disliked: Cleanliness, staff & service, amenities
The room was dirty and smelled, shower unclean no wash clothes, hand towels no bath math WORST STAY I'VE EVER HAD. NEVER AGAIN WITH HOTELS.COM
Stayed 1 night in Feb 2026

4/10 Poor

Shaukat Nazir

Disliked: Cleanliness, amenities, property conditions & facilities
Faucets leaking, no coffee cattle in room. Dirty rooms
Stayed 2 nights in Feb 2026

2/10 Terrible

Paul

Never stayed there. I tried several times to cancel the booking without success.
Stayed 3 nights in Feb 2026

2/10 Terrible

Scott

Stayed 4 nights in Feb 2026

2/10 Terrible

Kees

Stayed 3 nights in Feb 2026

2/10 Terrible

Francisco I.

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately, I cannot say that my stay met my expectations, and I was very disappointed with the cleanliness of the room. The bed sheets were dirty and had visible stains, which made it uncomfortable to rest. The sofa was also dirty, and it did not appear to have been properly cleaned. Additionally, the AC unit was in poor condition and clearly needed cleaning, which affected the overall comfort of the room. I wanted to bring this to your attention because cleanliness is extremely important when staying at a hotel, and this was not the experience I expected. I hope you can address these issues so future guests do not encounter the same problems. I would also appreciate any follow-up you can provide regarding this matter. We canceled our stay our second day and left. Worst experience ever. I am waiting for a response regarding my refund and still haven’t received an answer back. Thank you.
Stayed 4 nights in Feb 2026

4/10 Poor

robert

Disliked: Amenities, property conditions & facilities
rude front desk, mildew smell in room, room furniture in rough shape, exterior in bad shape. Room did appear clean. No ice machines or vending machines. 2 small towels in bath. A bad experience.
Stayed 2 nights in Feb 2026

6/10 Okay

Hyounsoo

Liked: Staff & service
The hotel is an ordinary old hotel with minimal maintenance. However, considering its price range, it is overall acceptable. The breakfast is not fancy, but it is edible as a morning essential. The room condition is average. I would not recommend it to families, but if it is a simple business trip, it would be more than okay.
Stayed 3 nights in Feb 2026

2/10 Terrible

Neil

Disliked: Staff & service, amenities
When I arrived, they did not have a room with a king bed, which I reserved two months prior. The TV really had no channels on it and it was hard to navigate so I didn’t use it. There was a leaking bathtub for so long. it wore the porcelain off the tub. The water was somewhat warm when it was being used as a tub but when you diverted to the showerhead, nothing but cold water towels were paper thin not enough staff at the front desk.
Stayed 1 night in Feb 2026

6/10 Okay

Pedro

Pretty nice experience
Stayed 2 nights in Feb 2026

2/10 Terrible

waheed

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Room is OLD AND SMELLS this hotel is one of the worst that I have ever stayed for all the years traveling and using Hotels.com, check in staff VERY unfriendly the guy next to the girl checking me in answering question that we’re not ask to him when he had his own person to check in, hote is dirty out and inside I would DEFINITELY not recommend or stay here again
Stayed 2 nights in Feb 2026

10/10 Excellent

Aaron Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Muy centrico, super bueno
Stayed 4 nights in Feb 2026

2/10 Terrible

Keyny De

Disliked: Cleanliness, amenities, property conditions & facilities
Room smell bad,
Stayed 3 nights in Feb 2026

6/10 Okay

Angel A

Liked: Staff & service
Disliked: Cleanliness, amenities
I honestly don’t even know where to begin. From the start, I noticed cockroaches and ants in different areas of the hotel. It honestly doesn’t seem like the property has been fumigated in a long time. Breakfast was another big disappointment. On my first morning, I went down to eat and noticed that the staff handling the food were using the same gloves to pick up items that had fallen and to search through cabinets, without changing them. That did not feel sanitary at all. The eggs were prepared in the microwave (I assume it’s some type of safe microwave method), but overall the cleanliness standards were not great. Because of that, I decided not to eat there. The hotel advertises a continental breakfast, but there were no fruits or yogurt available — only eggs, toast, cereal, and sausages. The only positive aspect was the staff. The front desk ladies were very polite and professional. However, there is definitely a lot of room for improvement. to begin , there is
Stayed 3 nights in Feb 2026

8/10 Good

Alexis

Ok
Stayed 2 nights in Feb 2026

2/10 Terrible

macy

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very neglected the bathroom sink did not drain the bathroom shower had hair on the walls and in the corners there was dirty footprints in the bathroom as if the room was never cleaned I got out of the shower and got dressed in the room and got in bed and my feet were black from walking on the floor to make it worse after I let the front desk know these things in a very calm demeanor they said there was nothing they could do a sorry atleast would have been nice but honesty I full refund should have been given for how over all filthy it was
Stayed 1 night in Feb 2026

2/10 Terrible

Karla

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was awful, the bathroom was leaking, the bed sheet and linen was stained, like a horror story
Stayed 2 nights in Feb 2026

2/10 Terrible

Kristal

Stayed 1 night in Feb 2026

4/10 Poor

Jason

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
we will absolutely not stay there on any future visits and will make sure to tell everyone we know why. when we arrived, the TV did not work, the phone did not work, there was no plug for the bath tub, there were no towels, no conditioner, and the room smelled funny. We informed the front desk of the issues and she offered to move us to a different room. When I looked at the new room, the TV and phone still didnt work, it was missing the same stuff as the initial room, and it smelled like stale urine. I kept the old room, was able to get the TV working and informed the front desk. 2 days later the toilet stopped working (wouldn't flush) and the TV stopped working again. we once again informed the front desk, gave them authorization to enter the room in our absence, and left for the afternoon. when we got back 6 hours later no issues had been addressed. I went back down to the front desk, reported everything again and the maintenance staff eventually showed up. he replaced the TV, but did nothing to repair the phone, toilet, or provide a plug for the tub. In the morning I got up to use the bathroom and noticed the ceiling was leaking water and the entire bathroom was wet, as well as the carpet near the doorway. Breakfast was disappointing and the coffee was regularly slightly above room temperature. Although the staff was friendly, they were minimally helpful. Multiple mechanical issues include elevators not working and the Hot Tub not working.
Stayed 5 nights in Feb 2026

10/10 Excellent

Sean

Stayed 1 night in Feb 2026

2/10 Terrible

JoAnna

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The front desk clerk informed me of the deposit policy then left. I was alone in the lobby for about an hour. Then the key card wouldn't swipe. The maintenance guy was amazing but otherwise walking to the front desk over and over to yet to get a working card ... I literally was here for long work shifts and I just needed to map. It was awful.
Stayed 2 nights in Feb 2026

2/10 Terrible

Lin

Business traveller
Disliked: Cleanliness, staff & service, amenities
Worst hotel I’ve ever stayed at; even worse than motel 6! Dirty, filthy rooms, leaking plumbing off bathroom ceiling, broken ac, very bad experience
Stayed 6 nights in Feb 2026

4/10 Poor

Azad, Bothell

Disliked: Cleanliness, amenities, property conditions & facilities
Booked multi-bed room for family of six however the extra provided sofa bed doesn’t have any bedsheet or blanket and upon asking for it I was told they don’t have extra. Question is how are 6 people supposed to sleep in this case? Room was smelly and not well maintained. Its definitely old with paint chipping off from the wall. Stayed for 6 days no room service at all. Everyday I’ve to go and ask for replacement towels at reception. Moreover, phone in my room was not working so I’ve to walk to make any request. Breakfast was ok for the price. Shuttle to park is very rare and avoid if possible. Overall, i would not recommend staying at the hotel.
Stayed 6 nights in Jan 2026