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Best Western Plus Oswego Hotel and Conference Center

2.5 star property

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Photo gallery for Best Western Plus Oswego Hotel and Conference Center

Lunch, dinner served; American cuisine, beach views
Exterior
Business centre
Indoor pool, pool loungers
Lunch, dinner served; American cuisine, beach views

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
26 E 1st Street, Oswego, NY, 13126
  • Place, Wright's Landing Marina
    ‪18 min walk‬
  • Place, Oswego Speedway
    ‪3 min drive‬
  • Place, State University of New York-Oswego
    ‪3 min drive‬

Room options

View all photos for Suite, 1 King Bed, Hot Tub, River View (with Sofabed)

Suite, 1 King Bed, Hot Tub, River View (with Sofabed) | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Hot Tub, River View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Balcony

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator, River View

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Refrigerator, River View

9.0 out of 10
Wonderful
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Microwave (Oversized Room)

In-room safe, individually decorated, individually furnished, desk

Standard Room, Multiple Beds, Non Smoking, Microwave (Oversized Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 1 King Bed, Balcony, Lake View

Superior Room, 1 King Bed, Balcony, Lake View | In-room safe, individually decorated, individually furnished, desk

Superior Room, 1 King Bed, Balcony, Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Lake View

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Balcony, Lake View

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Lake View

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Balcony, Lake View

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, River View

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Balcony, River View

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Refrigerator, River View (with Sofabed)

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Kitchenette, River View (Oversized Room;with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Kitchenette, River View (Oversized Room;with Sofabed)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View

7.6 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Oswego Hotel and Conference Center

Lakefront hotel connected to the convention centre in Oswego with free breakfast
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, Access to hot tub and a business centre.
Best Western Plus Oswego Hotel and Conference Center offers 107 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Oswego hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Oswego Hotel and Conference Center. During your stay, you'll be connected to the convention centre and just a quick walk from Lake Ontario. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy American cuisine and a beachfront location while dining at Alex
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Lake Ontario and 11 minutes on foot from Fort Ontario State Historic Site
As a guest of Best Western Plus Oswego Hotel and Conference Center, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. The business-friendly Best Western Plus Oswego Hotel and Conference Center also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Oswego hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.
Alex – This beachfront restaurant specialises in American cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant

Restaurants on site

  • Alex

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1.00 per stay (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Captain's Quarters
Best Western Plus Captain's Quarters
Best Western Plus Captain's Quarters Hotel
Best Western Plus Captain's Quarters Hotel Oswego
Best Western Plus Captain's Quarters Oswego
Best Western Hotel Oswego
Best Western Oswego
Oswego Best Western
Best Western Captain`s Quarters Hotel Oswego
Best Western Plus Oswego Hotel
Best Western Plus Oswego
Best Western Oswego
Oswego Best Western
Best Western Hotel Oswego
Plus Oswego Conference Center
Best Western Plus Oswego Hotel and Conference Center Hotel
Best Western Plus Oswego Hotel and Conference Center Oswego

Reviews

Best Western Plus Oswego Hotel and Conference Center Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 533 out of 873 reviews
Rating 8 - Good. 219 out of 873 reviews
Rating 6 - Okay. 59 out of 873 reviews
Rating 4 - Poor. 36 out of 873 reviews
Rating 2 - Terrible. 26 out of 873 reviews

Reviews

2/10 Terrible

Judith

Stayed 2 nights in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Great location on the river, nice views, walkable to downtown amenities.
Stayed 3 nights in Aug 2025

2/10 Terrible

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelled so bad like cigarette smoke Did not smell fresh
Stayed 1 night in Aug 2025

10/10 Excellent

joy-anna, patchogue

Stayed 2 nights in Aug 2025

10/10 Excellent

Bill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and excellent view of the river. Great restaurant right across the street.
Stayed 2 nights in Aug 2025

2/10 Terrible

Liliya

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 1 night in Aug 2025

10/10 Excellent

Jyoti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Aug 2025

2/10 Terrible

Ana, Bronx

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had no power while we were there. Horrible
Stayed 1 night in Aug 2025

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible!

We were unable to get into our room until 9:30 pm after a long day with our child.
Stayed 1 night in Aug 2025

4/10 Poor

Ray

Disliked: Cleanliness, property conditions & facilities
We were gone for the day and when we came back to the hotel in the evening it hadn't been cleaned. Front desk staff was fine and the ladies in the dining room were excellent
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Stayed 2 nights in Aug 2025

8/10 Good

JASSMIN

Liked: Cleanliness
Stayed 2 nights in Aug 2025

2/10 Terrible

Timothy

Travelled with family
Disliked: Amenities
When I inquired about this hotel, it was for July 26th. The booking came through for Aug 26 and I did not notice it. I stayed at the hotel ( and paid) on July 26 and tried twice to cancel the Aug 26 booking. Neither the hotel or Expedia responded I will limit my use of Expedia in the future.
Stayed 1 night in Aug 2025

4/10 Poor

paul

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

George

Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Silvia

Disliked: Cleanliness, staff & service
Muy hotel nos quedamos más de 2 hrs afuera del cuarto pues la llave no servía y nos dijieron o lo único que podemos hacer es llamar aver si la pueden arreglar y mi esposo pidió otro cuarto y lo quisieron muy mal el cuarto no estaca limpio y tenía que aver cosas de cocina no ajos nada nos mudamos a otro hotel que si es bueno muy muy son muy amables nunca volveré a ese hotel lo reservé por la vista al río lo único bueno de allí
Stayed 3 nights in Aug 2025

6/10 Okay

john

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Furniture very worn/ falling apart. 2 towels for 2 king room. Nice view of the river though.
Stayed 2 nights in Aug 2025

4/10 Poor

Ann

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was at 3. We arrived at 4:30 our room wasn't ready. They told us it would be readyby 5. Left and came back at 5:10. Still not ready. Was told they were checking on it it was probably clean just not in system. Told them to call me when it was ready. Well came back at 6 and finally got a room. Was highly disappointed with the room. Dirty carpet lots of stains. Dusty tabels. Just not impressed with the hotel.
Stayed 1 night in Aug 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and it was on the river. Great views. And lithe opinions of places to eat were near by the hotel too. The breakfast was very convenient and easy to get around of where it was located The property was extremely clean. And Will g inside You felt a warm welcome. The people at the desk deserves some much needed appreciation for all there help to making the check in so easy and all.
Stayed 2 nights in Aug 2025

10/10 Excellent

Enrique

Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Stayed 1 night in Aug 2025

10/10 Excellent

Jieun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river view is great, and the room was clean and cozy.
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025