6/10 Okay
Stephanie
Travelled with group
6 Mar 2025
The property was in a safe and quiet neighbourhood with ample parking. However, the property itself is quite dated and the rooms could use a renovation/refresh specifically the carpeted floors and bathrooms. During our 4 night stay we only received one cleaning service. We had to request additional towels twice and beds were not made nor were garbage emptied. Front desk indicated they were short staffed which was unacceptable as an excuse when paying $1800 for a stay. Furthermore, the pool ran out of towels so we had to use our bath towels and robes if we wanted to visit the pool otherwise wait over an hour or two for towels to be replenished. Our key cards were unreliable. We got locked out of our room twice as they did not swipe and needed to wait around for new keys in the hall. Overall safe stay, however the photos are deceiving and the rooms are in need of a refresh and the property would benefit from more reliable staff for the price they charge you to stay here.
Stephanie
Stayed 4 nights in Feb 2025