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Hotel Basílica

4.0 star property
VIP Access

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Photo gallery for Hotel Basílica

Reception
Point of interest
Standard Double Room, City View | 1 bedroom, premium bedding, down duvets, memory-foam beds
Courtyard
Duplex (Suite duplex) | 1 bedroom, premium bedding, down duvets, memory-foam beds

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Carrer de Can Troncoso 3, Palma de Mallorca, Illes Balears, 07001
  • Place, Plaza Mayor de Palma
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria of Palma
    ‪5 min walk‬
  • Place, Passeig del Born
    ‪6 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room, Terrace

Terrace/patio

Standard Double Room, Terrace

9.8 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Duplex (Suite duplex)

Duplex (Suite duplex) | Living room | Smart TV

Duplex (Suite duplex)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, City View

1 bedroom, premium bedding, down duvets, memory-foam beds

Standard Double Room, City View

9.4 out of 10
Exceptional
(47 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Basílica

Hotel with a rooftop terrace, 6-minute walk to Cathedral of Santa Maria of Palma
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, coffee/tea in a common area and a seasonal outdoor pool.
Hotel Basílica offers 38 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Basílica. During your stay, you're just a quick walk from Cathedral of Santa Maria of Palma. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 10-minute walk of Cathedral of Santa Maria of Palma and Passeig del Born
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 344 square feet (32 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A seasonal outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at Hotel Basílica.

Smoking is allowed in designated areas at this 4-star Palma de Mallorca hotel (fines may apply for smoking in non-smoking areas).

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Hotel Basílica has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 344 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 34-inch smart TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 20 per person
  • Airport shuttle fee: EUR 50 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Hotel Basílica offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 11:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in January and close in December.
  • Pool access available from 10:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Basílica Hotel
Hotel Basílica Palma de Mallorca
Hotel Basílica Hotel Palma de Mallorca

Hotel Basílica Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 524 out of 586 reviews
Rating 8 - Good. 56 out of 586 reviews
Rating 6 - Okay. 4 out of 586 reviews
Rating 4 - Poor. 1 out of 586 reviews
Rating 2 - Terrible. 1 out of 586 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Carter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel, amazing staff, great breakfast, rooftop pool has an iconic view, a must stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

NANNETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Stayed 3 nights in Oct 2025

10/10 Excellent

Beatriz

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful hotel, great rooms but most of all, amazing service. Highly recommended to stay at hotel Basilica
Stayed 3 nights in Oct 2025

10/10 Excellent

Antonella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant boutique hotel - classy and friendly

We had a wonderful stay at Hotel Basilica in Palma. The hotel is slick, full of character, and beautifully designed, with an elegant yet relaxed atmosphere. The rooms are well-appointed, featuring functional showers with Molton Brown toiletries, a comfortable, good-sized bed, and excellent sound insulation for a peaceful night’s sleep. The free minibar was a lovely touch. The rooftop terrace is a highlight — a small plunge pool with a charming view of the cathedral and nearby basilicas, perfect for a quiet break in the city. The staff were exceptionally helpful, offering great restaurant recommendations and even going out of their way to bring a bottle of Freixenet Brut when they learned it was my husband’s birthday — a thoughtful and much-appreciated gesture. The location is ideal, just a 6-minute walk from the cathedral, close to everything yet tucked away enough to feel calm and private. Overall, an elegant and welcoming boutique hotel. We were very happy with our stay and would gladly return on our next visit to Palma
Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well kept property. Great location. Amazing breakfast!
Stayed 5 nights in Oct 2025

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite small but clean with free mini bar and daily water.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic place to stay to enjoy Palma. Easy walking everywhere. Efficient chilled vibe throughout the hotel. Amazing views from rooftop terrace. Staff always smiley and helpful. Booking again for next year.
Stayed 4 nights in Oct 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hotel Basílica. Perfect location, short ride to the airport which cost 19 euros. Rooms were clean, attentive staff. Lovely little touches which made our stay that extra bit special. We would definitely recommend, you won’t be disappointed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly lovely clean comfortable rooms and spotless communal areas. Complimentary Minibar was great addition.
Stayed 4 nights in Oct 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and greeted us with a smile and glass of Cava! Room was lovely and clean, I would recommend staying here.
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our 3 night stay at Hotel Basilica, we can only recommend it for a city break in Palma. The hotel itself is very well finished and kept very clean. The staff were all excellent, very attentive and helpful. We opted to include breakfast in our stay, this was again excellent with high quality food and drink and a large selection available. The hotel is located excellently, within walking distance of the entire old town, the cathedral and the beach. The only improvement that could be suggested is that we booked a double bed room but it was made up with two twin beds pushed together, this was changed without any issues into a double bed for the second night when we pointed this out to reception.
Stayed 3 nights in Sep 2025

10/10 Excellent

Noel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hidden gem in the old city of Palma

My best friend and I did a girls’ trip to Mallorca, and we stayed at Hotel Basilica for 8 days. It was fantastic. The hotel itself is very charming with a lot of character and has modern amenities (AC, WiFi, pool). The rooftop pool offers a stunning view of 3 of the city’s beautiful cathedrals. It’s small, but we never felt crowded, and there are plenty of sunbeds and umbrellas available. Our room was nice and spacious, especially for a European hotel. The mini bar is complementary and is refilled every 4 days. They have a pillow menu to try out ergonomic or cooling pillows to get your perfect night of sleep. The hotel has a great location that’s within a 7-15 minute walk of nearly everything in Palma. It’s on a side street so it’s nice and quiet. The front desk and breakfast room staff were wonderful. They welcomed us with champagne, were very friendly and accommodating, and super helpful. The daily breakfast buffet was extensive—pastries, fresh fruit, cheeses & cold cuts, plus all hot breakfast items including scrambled eggs, bacon, sausage and potatoes. They will also do a made-to-order omelette or crepe. Overall, I highly, highly recommend Hotel Basilica. It was a fantastic stay in the heart of the old city of Palma.
Stayed 9 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the care taken upon checkin and checkout. The front desk coordinators were so helpful and helped us with any questions we had. Great experience.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on a quiet street in Palma, but super close to all the best restaurants and bars. Rooms were clean and hospitality of everyone was great. Would definitely stay here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrace room is lovely. A small haven outside
Stayed 3 nights in Aug 2025

4/10 Poor

Paul, Brooklyn

Disliked: Staff & service, amenities
Stayed 1 night in Aug 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Sophie Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Christopher, Cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Hotel Basilica in Palma. The hotel was spotlessly clean, and the staff were all incredibly friendly and welcoming. We loved our room - the bed and pillows were wonderfully soft, and it was such a nice touch to find welcome champagne and chocolates waiting for us. The buffet breakfast was excellent, and the views from the top of the hotel were absolutely stunning. Everything about our stay made us feel comfortable and well taken care of. We highly recommend this hotel to anyone visiting Palma!
Stayed 3 nights in Jul 2025

10/10 Excellent

Gail

Wonderful!
Stayed 1 night in Jun 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Had a fabulous stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Basilica was the perfect place for our relaxing week break in Palma. Central and walkable to everything which was easy for exploring the city, catching the train to Sóller and visiting the beach. The staff were so friendly and helpful. The rooms were super comfortable and really clean. The pool area is also really nice and a great place to chill in the day and watch the sunset in the evening. Overall the hotel was quiet and we would definitely come stay again.
Stayed 7 nights in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Mya

Stayed 2 nights in Jul 2025