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Sheraton Palo Alto Hotel

Property class: 3.5

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Photo gallery for Sheraton Palo Alto Hotel

A modern hotel entrance with a covered patio, columns, and a fountain.
A spacious lobby with a wooden ceiling, a reception desk, seating area, and large windows.
A room with a large window overlooking a garden with trees and a water feature.
A landscaped outdoor area with a bench, a tree, and a building with large windows.
A modern restaurant with wooden ceiling and walls, large windows, and neatly arranged tables and chairs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
625 El Camino Real, Palo Alto, CA, 94301
  • Place, Stanford University
    ‪1 min walk‬
  • Place, Stanford Shopping Center
    ‪6 min walk‬
  • Place, Stanford Stadium
    ‪13 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪33 min drive‬

Room options

View all photos for Traditional Room, 1 Double Bed

A hotel room with two beds, a desk, a chair, and a large window with a view of greenery.

Traditional Room, 1 Double Bed

8.6 out of 10
Excellent
(30 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, two armchairs, a desk, and a TV.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (1 King, Sofa bed, Living/Sitting area)

A hotel room with two beds, a sitting area with a chair, a lamp, and a view through a door.

Suite, 1 Bedroom (1 King, Sofa bed, Living/Sitting area)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

A room with a large window overlooking a garden with trees and a water feature.

Superior Room, 2 Double Beds

9.2 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Balcony

A hotel room with two beds, a sitting area with a chair, a lamp, and a view through a door.

Suite, 1 Bedroom, Balcony

  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A room with a large window overlooking a garden with trees and a water feature.

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (1 Sofa bed)

A balcony with two metal chairs and a glass table, surrounded by a metal railing.

Premium Room, 1 King Bed (1 Sofa bed)

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed

A room with a large window overlooking a garden with trees and a water feature.

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Kitchenette

A conference room with a glass table and leather chairs, a kitchenette with dark cabinets, and framed pictures on the wall.

Studio, 1 King Bed, Kitchenette

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Kitchenette (1 Sofa bed)

A compact hotel room with a kitchenette, a bed, and a framed picture on the wall.

Studio, 1 King Bed, Kitchenette (1 Sofa bed)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a television, and a lamp.

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(87 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, two armchairs, a desk, and a TV.

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Garden view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, two armchairs, a desk, and a TV.

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Garden view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, two armchairs, a desk, and a TV.

Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Garden view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a bed, a desk with a chair, a television, and a lamp.

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Sheraton Palo Alto Hotel

This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Sheraton Palo Alto Hotel offers 346 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 50-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Palo Alto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Palo Alto Hotel. During your stay, you're just a quick walk from Stanford University. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy local cuisine and pool views while dining at Poolside Grill
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 4-minute walk from Stanford University and 6 minutes on foot from Stanford Shopping Center
  • Pets welcome free of charge (restrictions apply)
Sheraton Palo Alto Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 14 meeting rooms are available. Event space at this hotel measures 5405 square feet (502 square metres) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Sheraton Palo Alto Hotel. For a fee, parking is available.

This 3.5-star Palo Alto hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 11:00 AM.
Poolside Grill – This poolside restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 20 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Poolside Grill

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • 5,405 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Thin carpet in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 80 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 23 per person
  • Self-parking fee: USD 20.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Palo Alto
Palo Alto Hotel
Palo Alto Sheraton
Palo Alto Sheraton Hotel
Sheraton Hotel Palo Alto
Sheraton Palo Alto
Sheraton Palo Alto Hotel
Sheraton Palo Alto Hotel Hotel
Sheraton Palo Alto Hotel Palo Alto
Sheraton Palo Alto Hotel Hotel Palo Alto

Sheraton Palo Alto Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 639 out of 1017 reviews
Rating 8 - Good. 202 out of 1017 reviews
Rating 6 - Okay. 88 out of 1017 reviews
Rating 4 - Poor. 43 out of 1017 reviews
Rating 2 - Terrible. 45 out of 1017 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything during our stay was excellent 👌. Enjoyed Palo Alto!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and in excellent condition and staff are very friendly and accommodating.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed here
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Dhiraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to everything love it I have stayed there whenever I need to go to Stanford hospital which is often ❤️
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Leandro

Liked: Staff & service, amenities, property conditions & facilities
Place was very beautiful and well located
Stayed 16 nights in Dec 2025
Verified review

10/10 Excellent

Julie

Spacious, great location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, amenities
Great convenient location to Stanford U. For the price, I would expect more upgrades and renovations. Breakfast was excellent- staff excellent as well.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

julie a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe clean walkable
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. A special shoutout to their restaurant. Available for Breakfast Lunch and Dinner. Excellent food and service. Made it very convenient.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Ronald

Liked: Cleanliness, staff & service
Great front desk staff. Great area and walkable.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Stanford stadium and stores
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and a well maintained property.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Public areas felt a bit dated in ways but room was very comfortable. A very well-managed property in a nice location.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with great location and very friendly staff. but the price is sometimes unreasonable high.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Any Sheraton is always top notch and this one does not disappoint. Beautiful property, great staff and wonderful rooms.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
The room and facilities were clean. All of the staff were friendly and helpful. I would stay here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel property is extremely nice. Very clean, Rooms were perfect. Restaurant on site was very good. Food delicious, service excellent, staff very friendly.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

HONGYU

Liked: Cleanliness
Love the location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Suzanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute Full house Staff patient Staff accommodating Quite room King room Near exit Safe parking Thank you!!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Stacie

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, super comfortable beds, great showers, clean, and organized. I would definitely stay here again.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice and helpful, room was clean, bed was comfy. Nice location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Great little hotel with super friendly staff!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing front desk staff! So welcoming and helpful!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room with patio. Safe and secure parking lot. Refrigerator and coffee pot in room. Lovely place to stay.
Stayed 4 nights in Mar 2026