I rarely leave negative reviews. However, this hotel does not deserve even one star.
The front desk staff showed no professionalism or courtesy—they did not greet guests or say thank you, and spent most of the time on speakerphone having a personal conversation.
The room was unpleasant and uncomfortable to stay in.
It seems the hotel relies on being the cheapest option near Bryce Canyon, assuming guests will come regardless of service quality. Unfortunately, this was one of the worst hotel experiences I’ve had. Terrible service.