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Sofitel Le Scribe Paris Opéra

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Front of property
Property video
Coffee shop
Suite, 1 Queen Bed, Terrace, Courtyard View | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
1 Rue Scribe, Paris, Paris, 75009
  • Place, Palais Garnier
    ‪3 min walk‬
  • Place, Galeries Lafayette
    ‪4 min walk‬
  • Place, Place Vendôme
    ‪5 min walk‬
  • Airport, Paris (CDG-Roissy-Charles de Gaulle)
    ‪51 min drive‬

Room options

View all photos for Junior Suite, 1 King or Queen Size Bed and Sofabed, Lounge Area, Scribe Street View

Junior Suite, 1 King or Queen Size Bed and Sofabed, Lounge Area, Scribe Street View | Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 King or Queen Size Bed and Sofabed, Lounge Area, Scribe Street View

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 2 Single Beds, Courtyard View (or Scribe St. View)

Luxury Room, 2 Single Beds, Courtyard View (or Scribe St. View) | Premium bedding, down duvets, pillow-top beds, minibar

Luxury Room, 2 Single Beds, Courtyard View (or Scribe St. View)

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Courtyard View (or Scribe St. View, Prestige)

Suite, 1 King Bed, Courtyard View (or Scribe St. View, Prestige) | Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 King Bed, Courtyard View (or Scribe St. View, Prestige)

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds, Courtyard View (or Scribe St. View, Luxury)

Premium Room, 2 Single Beds, Courtyard View (or Scribe St. View, Luxury) | Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Single Beds, Courtyard View (or Scribe St. View, Luxury)

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Courtyard View (or Scribe St. View, Premium)

Junior Suite, 1 King Bed, Courtyard View (or Scribe St. View, Premium) | Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 King Bed, Courtyard View (or Scribe St. View, Premium)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed (Desk,Blvd. and Scribe St. View, Opera)

Suite, 1 Queen Bed (Desk,Blvd. and Scribe St. View, Opera) | Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Queen Bed (Desk,Blvd. and Scribe St. View, Opera)

  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Balcony (Opera Duplex, Blvd. or Scribe St.view)

Suite, 1 King Bed, Balcony (Opera Duplex, Blvd. or Scribe St.view) | Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 King Bed, Balcony (Opera Duplex, Blvd. or Scribe St.view)

  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Courtyard View (or Scribe St. View, Duplex)

Junior Suite, 1 King Bed, Courtyard View (or Scribe St. View, Duplex) | Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 King Bed, Courtyard View (or Scribe St. View, Duplex)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 Queen Bed (Courtyard or Scribe St View)

Premium bedding, down duvets, pillow-top beds, minibar

Luxury Room, 1 Queen Bed (Courtyard or Scribe St View)

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Signature Suite, 1 Queen Bed, Bathtub (Honeymoon)

Signature Suite, 1 Queen Bed, Bathtub (Honeymoon) | Premium bedding, down duvets, pillow-top beds, minibar

Signature Suite, 1 Queen Bed, Bathtub (Honeymoon)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Terrace, Courtyard View

Suite, 1 Queen Bed, Terrace, Courtyard View | Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Queen Bed, Terrace, Courtyard View

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Courtyard View

Superior Room, 1 Queen Bed, Courtyard View | Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 1 Queen Bed, Courtyard View

9.2 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed, Courtyard View (or Scribe St. View, Luxury)

Premium Room, 1 Queen Bed, Courtyard View (or Scribe St. View, Luxury) | Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 Queen Bed, Courtyard View (or Scribe St. View, Luxury)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Sofitel Le Scribe Paris Opéra

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Sofitel Le Scribe Paris Opéra offers 201 accommodations with minibars and espresso makers. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Paris hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at Sofitel Le Scribe Paris Opéra. During your stay, you're just a quick walk from Palais Garnier. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Steps from Paris Olympia and Palais Garnier
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and a library are also featured at the luxury Sofitel Le Scribe Paris Opéra. Parking is available for a fee.

This Art Deco Paris hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Sofitel Le Scribe Paris Opéra has a restaurant on site.
24-hour room service is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.
The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (EUR 50 per day)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Library

Family friendly

  • Baby bath
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Coworking space

Outdoors

  • Vegetable garden

Spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Braille/raised signage
  • Front entrance ramp
  • Lift (99 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1861
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Composting
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per day
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 150.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 11.70 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 42 per person
  • Valet parking fee: EUR 50 per day
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses some solar and geothermal energy; some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Rollaway beds are available for children 12 years old and younger at no additional charge.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Scribe
Hôtel Scribe managed Sofitel
Hôtel Scribe Paris managed Sofitel
Paris Scribe
Scribe managed Sofitel
Scribe Paris
Scribe Paris managed Sofitel
Scribe Paris Sofitel
Sofitel Paris Scribe
Sofitel Scribe
Scribe Opera Sofitel
Scribe Paris Opera Sofitel
Hotel Scribe Paris
Scribe Paris Opera Sofitel Hotel
Sofitel Le Scribe Paris Opéra Hotel Paris
Sofitel Le Scribe Paris Opéra Hotel
Sofitel Le Scribe Paris Opéra Paris
Scribe Paris Opera by Sofitel
Hôtel Scribe Paris managed by Sofitel
Sofitel Le Scribe Paris Opera
Sofitel Le Scribe Paris Opera
Sofitel Le Scribe Paris Opéra Hotel
Sofitel Le Scribe Paris Opéra Paris
Sofitel Le Scribe Paris Opéra Hotel Paris

Sofitel Le Scribe Paris Opéra Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 158 out of 234 reviews
Rating 8 - Good. 39 out of 234 reviews
Rating 6 - Okay. 21 out of 234 reviews
Rating 4 - Poor. 7 out of 234 reviews
Rating 2 - Terrible. 9 out of 234 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrea

Great hotel
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic experience. Staff was extremely friendly and helpful. Room and hotel were meticulously kept.
View from room, rear side of hotel
Daytime view from room. Rear facing room
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

kookju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is best for Paris traveling Best location very kind staff .
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay. The staff is amazing and very welcoming. It is close to metro stations. Definitely will return again !!
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Renato

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were accomodating to English. Explained the elevator and how a key was needed. They held our luggage in storage while we explored Paris
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Elita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and central to touring top spots in Paris. The hotel is absolutely beautiful and the staff is amazing.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

GOLDISSE

Liked: Cleanliness, staff & service, property conditions & facilities
The quality of the service and high standards of hospitality are consistently satisfying.
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel walking distance from a lot of shopping places, museums, bars/restaurants, things to see../ Rooms are spacious and comfortable. Friendly and helpful staff. Great bar and dining experience. Will definitely stay there again!
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Mac

Liked: Staff & service, amenities, property conditions & facilities
Staff were terrific and the reno to the property really improved the quality of the hotel.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful luxury hotel in the heart of Paris
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Marie Françoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional staff, they took such good care of our dogs!!! We definitely recommend this hôtel!
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Abdel elah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent service. The lobby is small but welcoming and the bar at the lobby is nice. The location is great and the rooms are comfortable and in great condition. I'd highly recommend it.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

SINHYUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room condition & fabulous service!
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Filomena Marie

Very attentive and helpful staff!
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Laurence George

Liked: Cleanliness, staff & service, property conditions & facilities
‘
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! So helpful and so wonderful!! Wish we stayed longer!!
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised how well maintained the rooms and elevators are. Small rooms, at least the one I had, but the rooms are very well thought out and nice room decor. Excellent location.
Stayed 5 nights in Aug 2024
Verified

8/10 Good

Robert Paul Steen

Liked: Cleanliness, staff & service, property conditions & facilities
Generally a good property. Excellent staff such as Anaise she was fantastic and others at the front desk and dining rooms. Cleaning staff was very good as well. The property is a bit dated and rooms a bit small.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Superb customer care- nothing was too much trouble. Staff were friendly and welcoming. Hotel super clean, and the beds were just something else. This will be my hotel if choice whenever I come to Paris.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used to stay at "the old Le Scribe" and I admit I was sceptic when I learned Sofitel took it over, but they did an excellent job. The ambiance is great, the staff is excellent and there is an air of great comfort over the hotel . Add the great location it all !
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff is extremely helpful and friendly . The rooms decor is quite different art deco. It was always very well cleaned
Stayed 3 nights in Jun 2024
Verified

4/10 Poor

SUNDER

Liked: Cleanliness, property conditions & facilities
Property is clean but rooms are very small not recommended for family with kids
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a pleasant stay, however a few things to note that I would not expect at a five star hotel; upon arrival no one was there to help us with our bags. After checking in we requested to be moved to a room that had a better view than the one we were in (court-side view) but the only available option would require us to pay almost triple the price we paid for our room. Also, our room was located near the service lift so it was extremely noise every single morning we were there. It is worth noting however that the welcome staff were very sweet and the check in/out process was very fast and convenient.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Jenn Cherng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our 2nd stay, service standard is well maintained

Excellent service. Hotel is undergoing its renovation and we got renovated rooms. One room for some reasons got smell of cigarettes smoking and hotel managed to change it.
Stayed 1 night in Aug 2019