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GreenTree Pasadena Inn

2.0 star property

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Photo gallery for GreenTree Pasadena Inn

Lobby
Outdoor pool, pool umbrellas, pool loungers
In-room safe, desk, laptop workspace, blackout curtains
Room amenity
Free daily continental breakfast

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Air-conditioning
  • Business services

Explore the area

View in a map
400 S Arroyo Pkwy, Pasadena, CA, 91105
  • Place, Pasadena Convention Center
    ‪8 min walk‬
  • Place, Pasadena City Hall
    ‪13 min walk‬
  • Place, California Institute of Technology
    ‪3 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

8.0 out of 10
Very good
(102 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

GreenTree Pasadena Inn

Motel with free breakfast, near Pasadena Convention Center
An outdoor pool, a restaurant and coffee/tea in a common area are available at this smoke-free motel. Free continental breakfast and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
GreenTree Pasadena Inn offers 69 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a shower and hairdryers.

Televisions come with premium cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the motel include an outdoor pool.
GreenTree Pasadena Inn's great location gets high marks from our customers. During your stay, you'll be within walking distance of Pasadena Convention Center. Features include free breakfast and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes by foot from Pasadena Convention Center and a 3-minute drive from California Institute of Technology
There's a restaurant on site. Free breakfast is available daily. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly GreenTree Pasadena Inn. Self parking is free.

This Pasadena motel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
Akbar Indian Cuisine – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Akbar Indian Cuisine

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1950
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Inn Pasadena
Pasadena Inn
Pasadena Best Western
Best Western Pasadena Hotel Pasadena
GreenTree Pasadena Inn Motel
GreenTree Pasadena Inn Pasadena
GreenTree Pasadena Inn Motel Pasadena

GreenTree Pasadena Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 308 out of 1002 reviews
Rating 8 - Good. 235 out of 1002 reviews
Rating 6 - Okay. 198 out of 1002 reviews
Rating 4 - Poor. 146 out of 1002 reviews
Rating 2 - Terrible. 115 out of 1002 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Timothy

Disliked: Cleanliness, amenities, property conditions & facilities
Even on the first night I wasn't happy with the cleanliness. The stained bath, weird smell in the room and brown stains between the shower tiles. I requested an early checkout, but neither Ebookers nor Greentree agreed. I bought my own sheets, towel and slippers and toughed it out. Lesson learned. Won't be back. PS On the plus side; Good location, solid wifi and free parking.
Stayed 7 nights in Nov 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

6/10 Okay

Colleen

Stayed 3 nights in Sep 2025

10/10 Excellent

Manu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Green tree

Amazing front desk
Stayed 1 night in Jun 2025

6/10 Okay

Paul

Liked: Staff & service
beds were ok
Stayed 3 nights in Sep 2025

6/10 Okay

Ryan

Stayed 1 night in Sep 2025

4/10 Poor

Laura

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Stayed 1 night in Sep 2025

10/10 Excellent

Gerald

Stayed 3 nights in Sep 2025

6/10 Okay

Carey

Disliked: Staff & service, property conditions & facilities

OK in a pinch

Staff were friendly but not equipped to deal with people checking in. Lobby was full of people waiting and using the pool and a line quickly grew out the door. I was given keys to a room that wasn’t ready, then a key that didn’t work and had to cut through the crowd each time. Room was comfortable and quiet but was in need of a serious upgrade. Bathroom door squeaked loudly and wouldn’t close. Had to use a shoe as a door stop. Moulding in bathroom was falling off, exposing mold.
Stayed 1 night in Sep 2025

2/10 Terrible

Fiona

Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Stayed 2 nights in Sep 2025

2/10 Terrible

Christopher

Stayed 1 night in Sep 2025

2/10 Terrible

Vanessa, Garland

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is not what the pictures make it seem. We couldn’t check in at 2p bc it was early which was fine but we got back at 4pm had to wait 46 minutes to be given the room keys. The room with two queens wasn’t clean yet. We had 5 people check in after us with single beds. It was just chaos. The blind was torn and has duct tape,food packets in the drawer, and cutlery. The grout and drain were disgusting in the restroom. The floors were dirty all outside and in the halls. It needed to be vacuumed. This place needs an overhaul.
Stayed 1 night in Sep 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Green Tree is a great hotel

The staff was great, rooms were very clean and and comfortable, would 100 percent stay there again.
Stayed 1 night in Sep 2025

6/10 Okay

Atlantis

Liked: Staff & service, room comfort

Ehh..but I’d stay again.

There was a pool. The bed was nice and clean. The rooms seemed half way updated with a microwave, fridge and coffee maker. However there was gum stuck to the side of my nightstand that wasn’t cleaned, the trim in the bathroom was coming off, the electrical strip on the side of the bed was loose and the toiletries in the shower seemed watered down. The breakfast was left to be desired and the room where it was had maintenance issues as well, like the cupboards were hanging off the hinge in places. We were there for 2 nights for a concert. It is in a great walkable location. I give it 3 stars for the maintenance issues and lack of attention to detail with updates. However the staff was very personable and friendly. There is a wholefoods accross the street where we ended up getting our coffee and breakfast. Despite the 3 stars, I didn’t feel dirty. I would stay here again, especially if there was another rose bowl event. It was just a bit pricey for the 3 stars, could have been because of the event.
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended for short stay

Hotel was convenient, clean, spacious and affordable. Staff was helpful and the included breakfast was nice to have (nothing fancy but the basics were covered). Short walk to a variety of places. We stayed for 1 night only as we were seeing a show at the Rose bowl and didn't want to drive back to Los Angeles with the 60-80k crowd. Met all of our needs.
Stayed 1 night in Aug 2025

10/10 Excellent

WOOREE

Stayed 2 nights in Aug 2025

10/10 Excellent

gerald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Marlene

Disliked: Cleanliness, amenities, property conditions & facilities
The images did not match at all to what the rooms actually looked like. Our room door had a dent in it as if someone tried breaking in. Inside the blind were ripped, the room looked dirty, the dresser handle had what looked like dried blood that stained my hand when I tried to open it. The molding was coming off, the mini fridge door also had a dent as if someone hit it hard. And last but not least... BED BUGSSSSS. By far the worst room I habe booked. Save your time, money, and sanity by not booking a room here.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was near civic center.. Staff was very friendly.. if i had any kind of issue,, it would be that there is NO safty bar to get in & out of tub/shower.. 2 safty bars around toilet, but nothing where one is needed most, the wet bathtub!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Fernando

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was on the second floor and pool is right in the middle
Stayed 2 nights in Jul 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and Super Happy with my Stay here

I appreciated the updated furniture and bathroom counter/sink...the bed was very comfortable...I loved the Luxury-Vinyl floors (as opposed to gross carpet)...and the pool was awesome! Jennifer at the front desk was super when I arrived earlier than check in, and let me leave my suitcase and gave great directions to some close by coffee shops. Overall it was a great little stay. the window pull-down blind was tacky and old but otherwise everything was great! Oh, and breakfast was very nice as well! Loved the breakfast room!
Stayed 3 nights in Aug 2025

2/10 Terrible

Deanna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a really funky smell from whatever they cleaned with. The grout in the bathroom was all moldy. The carpets in hallway were full of paint and filthy. Limited seating at the pool. The breakfast selections were very limited definitely not a custom upgraded breakfast. We checked out early and changed hotels
Stayed 5 nights in Aug 2025