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Eastern And Oriental Hotel

5.0 star property

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Photo gallery for Eastern And Oriental Hotel

Terrace/patio
Interior
View from room
Front of property
Premier Suite Twin | View from room

Popular amenities

  • Bar
  • Spa
  • Parking included

Explore the area

Map
10 Lebuh Farquhar, George Town, Penang, 10200
  • KOMTAR
    ‪17 min walk‬
  • Gurney Drive
    ‪4 min drive‬
  • Gurney Plaza
    ‪5 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Premier Suite Twin GT

1 bedroom, minibar, in-room safe, blackout curtains

Premier Suite Twin GT

  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Suite King GF

1 bedroom, minibar, in-room safe, blackout curtains

Premier Suite King GF

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Writers Suite Two Queen Beds

Writers Suite Two Queen Beds | 1 bedroom, minibar, in-room safe, blackout curtains

Writers Suite Two Queen Beds

  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premier Suite Twin

1 bedroom, minibar, in-room safe, blackout curtains

Premier Suite Twin

  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Suite Twin

Superior Suite Twin | 1 bedroom, minibar, in-room safe, blackout curtains

Superior Suite Twin

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite

1 bedroom, minibar, in-room safe, blackout curtains

Deluxe Suite

  • 58 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite King

Superior Suite King | 1 bedroom, minibar, in-room safe, blackout curtains

Superior Suite King

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

1 bedroom, minibar, in-room safe, blackout curtains

Premier Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 58 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite Twin

1 bedroom, minibar, in-room safe, blackout curtains

Deluxe Suite Twin

  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite Two Queen Beds

1 bedroom, minibar, in-room safe, blackout curtains

Deluxe Suite Two Queen Beds

  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Studio Suite Twin

Studio Suite Twin | 1 bedroom, minibar, in-room safe, blackout curtains

Studio Suite Twin

9.0 out of 10
Wonderful
(8 reviews)
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Corner Suite

Corner Suite | 1 bedroom, minibar, in-room safe, blackout curtains

Corner Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 123 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Georgetown Suite King

1 bedroom, minibar, in-room safe, blackout curtains

Georgetown Suite King

10.0 out of 10
Exceptional
(1 review)
  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Straits Suite King

Straits Suite King | 1 bedroom, minibar, in-room safe, blackout curtains

Straits Suite King

  • 87 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

View from room

Studio Suite

9.6 out of 10
Exceptional
(25 reviews)
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Pinang Suite

Pinang Suite | 1 bedroom, minibar, in-room safe, blackout curtains

Pinang Suite

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Writers Suite

Writers Suite | 1 bedroom, minibar, in-room safe, blackout curtains

Writers Suite

  • 135 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About this property

Eastern And Oriental Hotel

Luxury hotel with 4 restaurants and 2 outdoor pools
Along with 4 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Eastern And Oriental Hotel offers 232 air-conditioned accommodations with minibars and espresso makers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers, bathrobes, slippers and bidets. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, sports massages and Thai massages. The spa is open daily.
Our customers tell us they can't get enough of Eastern And Oriental Hotel's great location. During your stay, you're just a quick walk from Cheong Fatt Tze Mansion. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, 3 coffee shops/cafes, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages at the spa
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from KOMTAR and a few minutes from Penang Times Square
  • Airport shuttle service available for a fee
Eastern And Oriental Hotel offers its guests 2 outdoor swimming pools and a fitness centre. There are 4 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and 10 meeting rooms are available. Event space at this hotel measures 7535 square feet (700 square metres) and includes conference space. A library, a terrace, and gift shops/newsstands are also featured at the luxury Eastern And Oriental Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star George Town hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Eastern And Oriental Hotel has 4 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 88 for adults and MYR 60 for children
  • 3 coffee shops/cafes
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Library

Family friendly

  • 2 outdoor pools
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 10 meeting rooms
  • 7,535 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Hot stone massages
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 16 floors
  • 2 buildings
  • Built in 1885
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eastern And Oriental Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 350.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 88 for adults and from MYR 60 for children
  • Airport shuttle fee: MYR 315.41 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 350.0 per night
  • A facilities fee includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Eastern And Oriental Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 2057-T
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eastern & Oriental Hotel
Eastern & Oriental Hotel Penang
Eastern Oriental Hotel Penang
Eastern Oriental George Town
Eastern Oriental Penang
Oriental Eastern
Eastern & Oriental Hotel Penang/George Town
Eastern And Oriental Hotel
Eastern Oriental Georgetown
Eastern And Oriental
Eastern Oriental Hotel
Eastern And Oriental Hotel Hotel
Eastern And Oriental Hotel George Town
Eastern And Oriental Hotel Hotel George Town

Eastern And Oriental Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1003 reviews
Rating 8 - Good. 190 out of 1003 reviews
Rating 6 - Okay. 55 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an absolute beauty with a fantastic service and very friendly staff.
Stayed 3 nights in Apr 2025

6/10 Okay

Anthony

Liked: Staff & service, room comfort

Could do a lot better

This is a satisfactory hotel but not 5*. It obviously was a very grand hotel in its day but needs renovated to bring it up to those former standards. The location overlooks the sea but it is not a good view! The saviour for us was Nagesh at reception who was extremely friendly and helpful. The other member of staff was Lillian in the bar area who was a ray of positivity and excellent service. The food at breakfast had lots of options but the quality should be better. Those hot dishes being offered where often cold and are not being kept at the right temperature. The suite we had was of a good size and a wonderful power shower....which we loved. The toiletries where also of a good standard. The television must be one of the smallest I have ever encountered on my travels and certainly should not be a suite. Overall I think there are better hotels to be had for the money being charged.
Stayed 7 nights in Apr 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
In all honesty a bit of a disappointment
Stayed 3 nights in Apr 2025

10/10 Excellent

Sharon

Stayed 3 nights in Apr 2025

6/10 Okay

Yee Wei

Disliked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Heather, Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and a beautiful view
Stayed 1 night in Mar 2025

10/10 Excellent

Kristen, george town

Stayed 2 nights in Mar 2025

10/10 Excellent

Guanghui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Theresa, San Jose

Stayed 7 nights in Mar 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service
It is a beautiful property
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

E&O nostalgia

The views were great, the suite is spacious and very comfortable. Great for family gatherings .
Stayed 2 nights in Mar 2025

10/10 Excellent

DEEPAK

Stayed 2 nights in Mar 2025

10/10 Excellent

Faye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the E&O hotel, the surroundings were lovely and it had such an old school luxury charm. All dining areas were lovely and the club lounge for cocktail hour added something extra special. Thank you for a wonderful stay and I would recommend this to anyone who would like to stay in a hotel with such history and good service.
Stayed 5 nights in Feb 2025

10/10 Excellent

Benjamin Ee Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Feb 2025

10/10 Excellent

mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel on our Asia Trip.
Stayed 2 nights in Feb 2025

10/10 Excellent

Manoj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Very helpful and friendly staff. Excellent service. Breakfast and staff top quality. Will go again
Stayed 3 nights in Feb 2025

10/10 Excellent

David, Singapore

Travelled with partner
Liked: Amenities
Always a great stay
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good choice for Penang

Great iconic hotel - good value overall - we stayed in the Victory wing and the rooms are spacious and we preferred to the heritage section. Service was polite, not overbearing and the hotel had a nice relaxed feel. Lovely infinity pool. Breakfast catered adequately fif every taste.
Stayed 4 nights in Feb 2025

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old colonial hotel, great value for money for food and beverages and best location in central George Town
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Probably the best hotel we’ve stayed in!

Wonderful hotel beautiful room and housekeeping excellent. We were upgraded to a room that allowed drinks and canapés in the Cornwallis lounge. Fantastic location walking distance to the street art and Chew Jetty. Buffet in the evening is excellent value and the breakfast amazing. Staff also wonderful cannot fault this!
Stayed 5 nights in Jan 2025

10/10 Excellent

Ronald, Paramus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favorite historic hotel. The swimming/Gym area is just right size. Morning Yoga classes by the water is also one of my favorite activities. The breakfast buffet is the best of the world. I love this hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel experience.

This hotel is truly 5 stars 🌟 Our suite room was gorgeous and so spacious. We were overlooking the sea in the heritage section of the building. Everything you need for a great stay, even our mini bar items were free ! Also had access to lounge for tea/coffee throughout the day and drinks & snacks between 6 & 7 pm. We had breakfast in Planters as it was quieter than than Sarkies and a beautiful view from the outside. We will definitely stay there again.
Stayed 3 nights in Jan 2025

4/10 Poor

Rosemary, edinburgh

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It is not clear on Expedia that we were not booked in the hotel advertised. There is a new wing called 'Victory Tower' that we had to stay in. The old hotel front desk staff were dismissive and no help. The new tower manager was very helpful and although he couldn't put us in the old hotel as advertised he did upgrade our room and give us access to the amenities of the 'old hotel'.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ronald Mark, Loveland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel feels like a throwback to the British Colonial days, in a good way. The service was impeccable, the food was excellent the ambiance was old world luxury. Highly recommend if you are looking for a hotel with real character.
Stayed 3 nights in Jan 2025