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Best Western Petaluma Inn

2.5 star property

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Photo gallery for Best Western Petaluma Inn

Suite, 2 Queen Beds, Non Smoking, Kitchen (Separate Living Room) | 1 bedroom, desk, laptop workspace, iron/ironing board
Lobby
Suite, 2 Queen Beds, Non Smoking, Kitchen (Separate Living Room) | 1 bedroom, desk, laptop workspace, iron/ironing board
Standard Room, Multiple Beds, Non Smoking, Microwave (Oversized Room) | 1 bedroom, desk, laptop workspace, iron/ironing board
Outdoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar

Explore the area

Map
200 S McDowell Boulevard, Petaluma, CA, 94954
  • Petaluma Village Premium Outlets
    ‪3 min drive‬
  • Phoenix Theater
    ‪3 min drive‬
  • Petaluma Seed Bank
    ‪3 min drive‬
  • Santa Rosa, CA (STS-Sonoma County)
    ‪29 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Accessible, Non Smoking

Standard Room, Multiple Beds, Accessible, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Separate Living Room)

Suite, 2 Queen Beds, Non Smoking, Kitchen (Separate Living Room) | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (Separate Living Room)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Microwave (Oversized Room)

Standard Room, Multiple Beds, Non Smoking, Microwave (Oversized Room) | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Microwave (Oversized Room)

  • 23 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Petaluma Inn

Pet-friendly hotel connected to a shopping centre in Petaluma with free breakfast
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, conference space and laundry facilities. Housekeeping is available on request.
Best Western Petaluma Inn offers 73 air-conditioned accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

Premium cable televisions are provided. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool.
The free breakfast at Best Western Petaluma Inn gets high marks from our customers. During your stay, you'll be connected to a shopping centre and within walking distance of Petaluma Valley Hospital. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at Cafe Bellini, a bistro that serves American cuisine
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and conference space
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 13 minutes on foot from Petaluma Valley Hospital and a 2-minute drive from Petaluma Arts Center
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 600 square feet (56 square metres) and includes conference space. The business-friendly Best Western Petaluma Inn also features an outdoor pool and laundry facilities. Free self parking is available.

This Petaluma hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.
Cafe Bellini – This bistro specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Bellini

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 600 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a one-time cleaning fee of USD 100
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night plus a one-off USD 100 cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Inn Petaluma
Best Western Petaluma
Best Western Petaluma Inn
Petaluma Best Western
Petaluma Best Western Inn
Petaluma Inn
Petaluma Inn Best Western
Best Western Petaluma Hotel Petaluma
BEST WESTERN Petaluma Inn CA - Sonoma County
Best Western Petaluma Petaluma
Best Western Petaluma Inn Hotel
Best Western Petaluma Inn Petaluma
Best Western Petaluma Inn Hotel Petaluma

Best Western Petaluma Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1002 reviews
Rating 8 - Good. 321 out of 1002 reviews
Rating 6 - Okay. 102 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kanin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT 👍

GREAT PLACE TO STAY AND THE FREE BREAKFAST IS A PLUS. AFFORDABLE AND VERY FRIENDLY STAFF. I WOULD RECOMMEND.
Stayed 3 nights in Feb 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Charleen R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Fabian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Mary

Stayed 1 night in Feb 2025

2/10 Terrible

Glenda

Disliked: Cleanliness, staff & service, property conditions & facilities
First the check in was via remote access, interface was with a computer screen and a person at the other end. It was difficult communicating with the individulas who were not fully English proficient. The first room we were checked into had a broken AC, we were moved to another room. In the second room the refrigerator did not cool work and our milk spoiled. Even thought we had the do not disturb sign on our door for our 4 night stay, someone came into our room each day while we were our and change the setting on the air conditioner.
Stayed 4 nights in Feb 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

We stay here all the time. I'm used to seeing workers at the front desk. What happens if there's an incident that needs immediate attention? I'd rather notify a person that's on premises. Other than that it's not fancy but a good value. It's also close enough to places like Lagunitas and Brewster's. Cafe Bellini next door is good as well.
Stayed 4 nights in Feb 2025

6/10 Okay

Robin J

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor customer service -

Hotel does not have any desk staff to check-in or help with any services. You are met with a television screen in an empty office and a man/woman on the screen who is in Columbia South America. I had trouble getting room keys that worked and found that to be frustrating. Also when I wanted to use the laundry room it was locked and required a key. Again you have to go to the television screen and make the request. Problem is that there is no human to hand you the key, and the maintenance and housekeeping staff wandering around outside do not speak English. Very poor customer service when you have to rely on a face on a screen who is 4000 miles away.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Lee

Stayed 1 night in Feb 2025

4/10 Poor

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delayed Check In

Decent hotel, but had to wait 15 minutes to check in, they only use a kiosk with a remote employee
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Disability strips in shower needed

The rooms were clean. Was nice . My mom did fall in the shower. They need antislip shower. It was very slipperso she got hurt. My moms 83 years old. It was very upsetting. Shes very sore and bruised. Its also loud people coming and going was load. We dont hate it but wont be back due to the fall
Stayed 2 nights in Feb 2025

8/10 Good

Aptum Group LLC

Liked: Cleanliness, staff & service, property conditions & facilities
It is run by a very nice group of people.
Stayed 1 night in Feb 2025

10/10 Excellent

Kenneth

Travelled with pets, Travelled with partner
Stayed three days. Nice clean room and pretty quiet for being close to the freeway. Staff was friendly and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anthony S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Juli

Liked: Cleanliness
Condition is mediocre, night staff was dead eyed, rooms cabinets were broken. But it was clean and felt safe.
Stayed 1 night in Feb 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent and the woman in the breakfast room has outstanding customer service skills - what a wonderful asset. The room was very clean but on the cool side. Heating unit was noisy. Very clean and well equiped.
Stayed 1 night in Jan 2025

8/10 Good

Becky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very affordable clean and quiet hotel. I am grateful for the 6:30 a.m. breakfast, however, the bagels were dry and stale.
Stayed 1 night in Jan 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no issues. Everything was great.
Stayed 6 nights in Jan 2025

10/10 Excellent

randy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like location
Stayed 2 nights in Jan 2025

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent except the breakfast

I always love staying here and one of the reasons is for the breakfast. This time the breakfast was not good at all. There was no hot water for the oatmeal. The room was really crowded so it was hard to move around. The staff had to go across the parking lot to get supplies so she was gone for quite awhile when she had to leave. The waffle station was really clogged with people waiting because they ran out of batter. The apple juice was very watery - it was probably running out. So disappoiinted.
Stayed 1 night in Jan 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Amenities
Nice motel. Comfortable!
Stayed 1 night in Jan 2025

10/10 Excellent

Kuros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice easy and clean stay.
Stayed 1 night in Jan 2025