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Hampton Inn by Hilton Philadelphia / Willow Grove

2.5 star property

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Photo gallery for Hampton Inn by Hilton Philadelphia / Willow Grove

Lobby
Lobby sitting area
Fitness facility
Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1500 Easton Rd, Willow Grove, PA, 19090
  • Place, Power Line Trail Horsham Trailhead
    ‪5 min drive‬
  • Place, Willow Grove Park Mall
    ‪5 min drive‬
  • Place, Pennsylvania Convention Center
    ‪33 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪45 min drive‬

Room options

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Bathroom shower

Room, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Bathroom shower

Room, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(41 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(48 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

LCD TV

Deluxe Room

8.6 out of 10
Excellent
(24 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Suite, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 1 Queen Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Guest Room With 2 Queen Beds And Microwave-Fridge-Non-Smoking

  • Sleeps 4

King Suite - Non-Smoking

  • Sleeps 6

Queen Mobility Access With Tub Non-Smoking

  • Sleeps 2

Queen Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

2 Queen Suite Microwave Fridge Wetbar Non Smoking

  • Sleeps 6

King Room with Sofabed

  • Sleeps 4

1 King W/Microwv/Fridge Nonsmoking

  • Sleeps 3

View all photos for 1 Queen W/Microwv/Fridge Nonsmoke

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

1 Queen W/Microwv/Fridge Nonsmoke

  • Sleeps 2

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About this property

Hampton Inn by Hilton Philadelphia / Willow Grove

Suburban hotel with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Hampton Inn by Hilton Philadelphia / Willow Grove offers 150 accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Hampton Inn by Hilton Philadelphia / Willow Grove. During your stay, you'll be close to Willow Grove Park Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute drive from Willow Grove Park Mall and a few minutes from Speed Raceway
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1496 square feet (139 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at Hampton Inn by Hilton Philadelphia / Willow Grove. Free self parking is available.

This Willow Grove hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,496 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (92 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (96 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Willow Grove
Hampton Inn Willow Grove
Willow Grove Hampton Inn
Hampton Inn Philadelphia / Willow Grove Hotel Willow Grove
Hampton Inn Philadelphia Willow Grove Hotel
Hampton Inn Philadelphia Willow Grove
Hampton Inn Philadelphia / Willow Grove Hotel
Hampton Inn Philadelphia / Willow Grove Willow Grove
Hampton Inn Philadelphia / Willow Grove Hotel Willow Grove

Hampton Inn by Hilton Philadelphia / Willow Grove Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 490 out of 1001 reviews
Rating 8 - Good. 235 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 70 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Train at night and homeless lady at side entrance smoking who kept screaming at us!
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anthony cleaning service was very nice and always working hard and very courteous with guests ,hotel was always clean and smelled good. Front desks clerks paul,tim and david were always courteoud too and manager brian was a nuce guy. Great hotel
Stayed 7 nights in Oct 2025

10/10 Excellent

William

Stayed 1 night in Oct 2025

10/10 Excellent

Carol, abingdon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very nice, easy check in process, room was clean, breakfast was terrific.
Stayed 1 night in Sep 2025

6/10 Okay

johnathon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine typical American breakfast
Stayed 1 night in Oct 2025

6/10 Okay

Mark

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Not the cleanest. Our room was musty and smelled like mildew. Our shower and toilet was clogged as well.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Oct 2025

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the money. Have stayed here 10 times in the last 2 months.
Stayed 1 night in Sep 2025

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay and pleasant staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Sehar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Carina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They allowed us to check in early & gave us room location options
Stayed 1 night in Sep 2025

10/10 Excellent

Mayur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 1 night in Sep 2025

10/10 Excellent

anna, fairview

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , easy and fast check in. cmfotable room
Stayed 1 night in Sep 2025

8/10 Good

teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a good one night stay. Everyone very nice! bed comfy! elevator floor needed a good scrub!!
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 2 nights in Sep 2025

6/10 Okay

Nancy, BROOKSVILLE

Travelled with partner
Disliked: Staff & service, amenities
The house cleaning staff were the worst, day 1, the room was ok bed was made towels were clean. After that it was all downhill. Our bed was never made again. after 2 days I notified the front desk who was going to talk to the proper person to rectify. Then no result with bed, or trash pick up. We did get clean towels that day so someone must have come in. The last day there a young woman arrived early am and we told her we needed a few minutes to get dressed, she indicated she would just get clean towels and be back, she left the door open so we took it as she was coming right back. When we left the room around 12 she still had not returned, so I tracked her down to let her know we were going out and she could do the the room, but when we came back around 8 the room was open with the latch keeping it open as they do and nothing was done. Needless to say we were a little upset to think our room had been unlocked all day. I called the front desk again and they were going to handle but we never received a response or concern. Very disappointed in Hampton Inn.
Stayed 8 nights in Sep 2025

10/10 Excellent

Boris

Stayed 1 night in Sep 2025

4/10 Poor

OBY

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Starting from the lobby, it looked like a cheap motel. There was a stained dirty towel under the lemon water jug. The receptionist was nice though when checking us in. Everywhere was just rough and dirty. However it didnt stink which was a relief. The breakfast was decent but not great. We had to change rooms because the toilet wasn’t working and when we asked for maintenance to check it out, no one came. They offered free coffee and tea in the lobby but the water was forever lukewarm and NEVER hot. We complained but for the entire time we were there, it was the same. There were also front desk staff that had been there for a few days and knew absolutely nothing about anything. Also our room keys stopped working randomly and when we got back late a night, we met a new guy who didn’t even bother to verify any of us when we asked for the keys to be replaced….so anyone could have just walked in and have blank card programmed to our room!!! He just asked what’s your room number!!!
Burnt eggs..
The room was ok, but there were numerous water leak patches on the ceiling that did not reflect in the photo. They were painted over but you could still see them
Stayed 3 nights in Sep 2025

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Close to lots of restaurants. Need to make it so the door for the shower opens where you turn it on not at the end as it is easy to get burned if you don't turn it far enough.
Stayed 1 night in Sep 2025

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, great staff. Comfortable beds. Railroad tracks nearby. Heard loud train 3 times during each night. Dog barking in another room for a long time! 2 nights. Breakfast food not very good.
Stayed 2 nights in Sep 2025

8/10 Good

Dennys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Ariel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overall a very pleasant stay. Breakfast was pretty good. The hotel was clean and comfy. The only issue was the plumbing. The toilet did not flush and the shower water was on roller-coaster ride. Water kept going from hot to cold so, that was interesting. The hallway smelt like weed.othee then that... would stay there again.
Stayed 2 nights in Sep 2025

6/10 Okay

Jennifer

Travelled with family
Stayed 1 night in Sep 2025

10/10 Excellent

Lora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re never disappointed when staying at Hampton Inn; and it was no different in Philadelphia. The layout of the room was great with nice modern decor and had a comfortable bed. We had a good night’s rest. The staff was very accommodating.
Stayed 1 night in Sep 2025