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Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Free buffet breakfast
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
3401 E University Drive, Phoenix, AZ, 85034
  • Place, Salt River
    ‪14 min walk‬
  • Place, Esteban Dog Park
    ‪3 min drive‬
  • Place, Arizona State University
    ‪7 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

8.0 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

7.0 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(159 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(110 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

9.6 out of 10
Exceptional
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG

This smoke-free hotel features an outdoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a hot tub, a business centre and conference space.
Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers 114 air-conditioned accommodations with video game consoles and a safe. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG gets high marks from our customers. During your stay, you'll be close to Chase Field. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus an outdoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 7 minutes by car from Arizona State University and 7 minutes from Phoenix Convention Center
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG offers its guests an outdoor pool, a hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Phoenix hotel is smoke free.

Guests are served a free buffet breakfast.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Limo/town car service
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 75.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24 hours a day.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Phoenix-Airport
Holiday Inn Express Phoenix-Airport

Holiday Inn Express Hotel & Suites Phoenix-Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1271 out of 1848 reviews
Rating 8 - Good. 350 out of 1848 reviews
Rating 6 - Okay. 128 out of 1848 reviews
Rating 4 - Poor. 50 out of 1848 reviews
Rating 2 - Terrible. 49 out of 1848 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Cara

Stayed 1 night in Jan 2026

4/10 Poor

Kaige

Liked: Property conditions & facilities
Shuttle service is confusing and lack of communication. Airport terminal 3 shuttle service is down because of the construction, but the hotel didn’t mention anything about that. We were waiting at terminal 3 for a long time and ended up taking a uber.
Stayed 1 night in Jan 2026

10/10 Excellent

Phillip

Stayed 2 nights in Jan 2026

4/10 Poor

Ana Lilia

Liked: Cleanliness, property conditions & facilities
Staff checked us in room 108 and half an hour staff checked another client in room 108. They even reprogram the door to get in. I open the door after weir noises and they just said sorry.
Stayed 1 night in Jan 2026

4/10 Poor

Barbara Leah

Business traveller
Liked: Cleanliness
Checked in late. Expedia says no late check in so called the property because my fly was delayed. They said no prob. Walk into hotel and no front desk person. Have to wait 5 min before some woman shows up. Go up to my room. Pass by a spooky room with door propped open call down to front desk no answer. Call the property on my phone. No answer. I was afraid to come out of my room late at night & can’t reach anyone. I called literally for 15 min before someone answered with no one in the lobby.
Stayed 1 night in Jan 2026

10/10 Excellent

Jenny

Stayed 1 night in Jan 2026

10/10 Excellent

Sheila

Stayed 1 night in Jan 2026

10/10 Excellent

Guadalupe

Liked: Cleanliness
Stayed 1 night in Jan 2026

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and in pretty good repair.
Stayed 1 night in Jan 2026

10/10 Excellent

Tom

Stayed 1 night in Jan 2026

10/10 Excellent

Erik

Stayed 1 night in Jan 2026

10/10 Excellent

Randall, Indianapolis

Stayed 1 night in Jan 2026

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Easy to airport
Stayed 1 night in Jan 2026

10/10 Excellent

Cynthia J

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome!
Stayed 1 night in Dec 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast yet
Stayed 1 night in Jan 2026

10/10 Excellent

Hipolito

Liked: Cleanliness, amenities
Breakfast was excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Staff
Stayed 1 night in Jan 2026

10/10 Excellent

ANTONIO, Peoria

Stayed 1 night in Jan 2026

6/10 Okay

nicole

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Only stayed one night.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind and courteous.
Stayed 1 night in Jan 2026

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in lady was very friendly and efficient. Bed comfortable and nice pillow options. Shower was good. Everything was clean. Breakfast had lots of options; eggs, bacon, sausages, oancakes, as well as cereal toast etc. and varied by day. Would defknetly stay again.
Stayed 2 nights in Dec 2025

8/10 Good

Josee

Yes
Stayed 1 night in Dec 2025

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome. Staff was great. Totally love it.
Stayed 2 nights in Dec 2025

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