2/10 Terrible
Victoria
Travelled with group
19 Feb 2025
Absolutely TERRIBLE!!!
My friends and I arrived at check in. We were unloading our bags and accidentally dropped/broke a glass bottle. We were finishing unloading our stuff and planned to clean up the broken glass outside of
our door. Before we got the chance, the guy at check in who claimed to be “owner” come banging on our door, yelled/ cussed us out for not cleaning up the broken glass, threatened kicked us out, called the cops on us, and said he wasn’t going to provide a refund. Cops showed up and he refused to talk to them even though he is the one who called them. He also told me to call hotels.com for my refund since he refused to proved it and still took $100 deposit from me. Hotels.com called the “owner” and he hung up on them and refused to give his name/ job title. WORST 30 MINS EVER OF BEING THERE!!! DO NOT RECOMMEND
Victoria
Stayed 3 nights in Feb 2025