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Secret Cliff Resort Phuket

4.0 star property

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2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Creator video
Couples treatment room(s), sauna, hot tub, body treatments, aromatherapy
Deluxe Double or Twin Villa with Sunset | Minibar, in-room safe, individually decorated, desk
Point of interest

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Bar
  • Spa
  • Room service
  • Pool
  • Gym

Explore the area

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707 Patak Rd, Karon, Phuket, 83100
  • Place, Karon Beach
    ‪9 min walk‬
  • Place, Patong Beach
    ‪5 min drive‬
  • Place, Kata Beach
    ‪6 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪47 min drive‬

Room options

Romantic Deluxe Seaview

  • 80 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Deluxe Ocean View

Premier Deluxe Ocean View | Minibar, in-room safe, individually decorated, desk

Premier Deluxe Ocean View

  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Grand Deluxe Villa Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Villa Ocean View

Deluxe Villa Ocean View | Minibar, in-room safe, individually decorated, desk

Deluxe Villa Ocean View

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

Secret Cliff Resort Phuket

Hotel with 2 restaurants, a quick walk to Karon Beach
This hotel features 2 restaurants, 2 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, 2 poolside bars, 3 bars/lounges and a fitness centre are on-site.
Secret Cliff Resort Phuket offers 167 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies or patios. Each accommodation is individually decorated. 32-inch LCD televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Secret Cliff Resort Phuket, you're just a quick walk from Karon Beach. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Drinking and dining options include 2 restaurants, 2 poolside bars and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with aromatherapy, reflexology or Thai massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Just a 1-minute drive from Karon Beach and 9 minutes from Patong Beach
  • Airport, shopping centre and bus station shuttle shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Secret Cliff Resort Phuket offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness centre. There are 2 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Secret Cliff Resort Phuket. An airport shuttle (available 24 hours), a cruise ship terminal shuttle and a bus station shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Karon hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Secret Cliff Restaurant – This restaurant serves breakfast, lunch and dinner.
CoCo Pizza – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 150 to 400 for adults and THB 100 to 300 for children
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Couples/private dining

Restaurants on site

  • CoCo Pizza
  • Secret Cliff Restaurant

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Steam room

Family friendly

  • 2 outdoor pools
  • DVD player
  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance

More

  • 11 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets: THB 400 per pet, per night
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1200.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 150 to 400 for adults and THB 100 to 300 for children
  • Airport shuttle fee: THB 2 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: THB 1 (one-way), (up to 11 years old)
  • Pet fee: THB 400 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Secret Cliff Resort Phuket offers transfers from the cruise terminal, ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Cliff Phuket
Cliff Resort Phuket
Phuket Cliff
Phuket Cliff Resort
Phuket Secret Cliff
Phuket Secret Cliff Resort
Secret Cliff
Secret Cliff Phuket
Secret Cliff Resort
Secret Cliff Resort Phuket
Secret Cliff Hotel
Secret Cliff Resort & Restaurant Hotel Karon
Secret Cliff Resort Phuket/Karon
Secret Cliff Resort Phuket Karon
Secret Cliff Phuket Karon
Secret Cliff Phuket Karon

Secret Cliff Resort Phuket Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 108 out of 413 reviews
Rating 8 - Good. 133 out of 413 reviews
Rating 6 - Okay. 90 out of 413 reviews
Rating 4 - Poor. 43 out of 413 reviews
Rating 2 - Terrible. 39 out of 413 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great secret spot with a view.

Everything was great except they didn’t have a spa hot tub. they had some construction on at the pool area. The breakfast was so so. The staff was great and the location and views were excellent.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kylie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was beautiful, views stunning, staff very accommodating! The only issue is its not in walking distance to either Karon or Patong. This is only a minor, we hired a scooter. Food is a little pricey but other then that it was a lovely, clean, quiet hotel & would definitely recommend a stay there!
Stayed 5 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bait and switch nightmare

Secret Cliff Resort is a deceptive bait-and-switch. Booked via Hotels.com, lured by promises of Karon Beach proximity and ocean views. Reality: resort is across a busy four-lane highway, far from the beach, and with no ocean views from the rooms we were assigned. Photos on Hotels.com and their own website showcased amenities belonging to the newly opened Anona Sunset Boutique Hotel, not Secret Cliff. Our "Sunset Villa" was a basic, ant and termite-infested room, with a broken shower and a flooded bathroom. The advertised restaurants, gardens, and panoramic views were completely nonexistent. While there was one pool on the property, it was not the multiple pools or the "Secret Sunset Pool" advertised. Staff were consistently dismissive and unhelpful, refusing to address our concerns or provide manager contact information. Hotels.com provided absolutely zero support, despite our immediate complaints about the severe location discrepancy and the misleading photos. They hid behind a non-refundable policy and refused to hold Secret Cliff Resort accountable for their fraudulent advertising. We were forced to cut our vacation short and leave early due to the unacceptable and unsanitary conditions, as well as the complete deception. This experience was a complete waste of time and money, and exposed the shocking inadequacy of Hotels.com. Avoid Secret Cliff Resort at all costs, and be extremely wary of booking through Hotels.com, as they clearly do not prioritize their customers.
Stayed 4 nights in Jan 2025

2/10 Terrible

Daniel David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property description on Expedia is a total lie, 4 min walk to beach is more like a hour plus, if you don't get killed on the very busy 4 lane highway with no sidewalk, also restaurant is across this highway, you better be in good shape to walk to your room, everywhere is on a very steep incline, no staff are the least bit helpful, rooms are very run down, construction all over he place, just avoid this place at all cost.
Stayed 22 nights in Jan 2025

6/10 Okay

Justin

No
Stayed 3 nights in Feb 2025

8/10 Good

Dean

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Charmaine

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t think you could go wrong with accommodation in Thailand, but I was so wrong what a horrible place to stay and management was horrible to deal with, my concerns went through one ear and out through the other and they talked down to me, which is not on. The rooms are nothing like what they advertised, there is a bad sewerage smell coming out of the bathroom that stinks out the hole room, not to mention that it’s a construction site with power tool nosies all around, the worst part is my 3 year old daughter found a razor blade in our room and was walking around with it, which just freaked me out, management never remove the razor blade from our room once I showed them the photo and complain, they offered me another room which I went to have a look at it stunk like sewerage as well. The place is definitely not kid friendly being up on the hill to make it hard for the children to get around. We also opted for the breakfast how depressing!!! everything was cold bread was 3days old, hard as a rock. I was meant to stay 8 nights I couldn’t checkout out fast enough, I don’t even think we lasted 12 hours. My best advice is to keep away from secret cliff resort you will feel unwelcome if you have any issues they are deceitful, refusing to respond to any emails from me and the company that I booked with regarding a refund which they haven’t done and will not do

10/10 Excellent

Leanne

Stayed 3 nights in Nov 2024

6/10 Okay

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't pay more than 40 pounds

The staff not helpful didn't want to call a taxi down into karon dirty pillows with no covers building work is going on
Stayed 1 night in Dec 2024

10/10 Excellent

Samrawit

Stayed 5 nights in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel option in area
Stayed 1 night in Jul 2024

6/10 Okay

Thomas Keith

Liked: Cleanliness
Disliked: Property conditions & facilities

Great location, poorly run!

Great location, great facilities... However, you often see up to 6 members of staff behind the reception desk, doing what? Try cleaning up the pool area, pick up leaves.. Poorly run, dirty pool area, and seems to be going to ruin. Dreadful wifi...
Stayed 6 nights in May 2024

8/10 Good

Hung Leuk, Hong Kong

Liked: Property conditions & facilities
Stayed 5 nights in May 2024

2/10 Terrible

huda

Stayed 8 nights in Apr 2024

6/10 Okay

Archana

Liked: Cleanliness
It’s far from the beach and other restaurants.
Stayed 10 nights in Apr 2024

10/10 Excellent

lin

Liked: Staff & service
Disliked: Cleanliness

amazing sea view

amazing sea view、quiet 、friendly reception.
Stayed 1 night in Apr 2024

8/10 Good

lin

Stayed 2 nights in Apr 2024

6/10 Okay

Mohammad

There is a weird animal (crickets type noise) around the property which is very loud
Stayed 1 night in Apr 2024

6/10 Okay

Mohammad

Liked: Cleanliness
Good peaceful place
Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Enjoyed it.
Stayed 5 nights in Apr 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the view and privacy!
Stayed 4 nights in Mar 2024

10/10 Excellent

Christos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , amazing nature , super quiet and the staff is extremely polite and nice !!!
Stayed 1 night in Mar 2024

4/10 Poor

Henry Morgenthua

Stayed 6 nights in Jan 2024

6/10 Okay

Rouzbeh

I’d give it 3.5 star so keep your expectations in tact. The gym; forget about it … it’s garbage! Breakfast is ok but too busy. The restaurant has a beautiful view though. The one bedrooms are on the other side of the highway but they have transportation non-stop.
Stayed 3 nights in Feb 2024