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Accommodation By Willow Brook Lodge

2.5 star property

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Photo gallery for Accommodation By Willow Brook Lodge

Deluxe Room, 2 Queen Beds, Pool View | Balcony view
43-inch flat-screen TV with satellite channels, TV
Romantic Suite, 1 King Bed, Jetted Tub | Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Fishing

Popular amenities

  • Housekeeping

Explore the area

Map
Pigeon Forge, TN
  • LeConte Center at Pigeon Forge
    ‪5 min walk‬
  • Island at Pigeon Forge
    ‪15 min walk‬
  • Titanic Museum
    ‪4 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Deluxe Room, 2 Queen Beds, Pool View | Balcony view

Deluxe Room, 2 Queen Beds, Pool View

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(104 reviews)
  • Sleeps 4

View all photos for Room

Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Room

9.2 out of 10
Wonderful
(42 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Romantic Suite, 1 King Bed, Jetted Tub

Romantic Suite, 1 King Bed, Jetted Tub | Desk, laptop workspace, blackout curtains, iron/ironing board

Romantic Suite, 1 King Bed, Jetted Tub

9.6 out of 10
Exceptional
(63 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Accommodation By Willow Brook Lodge

Riverside hotel connected to the convention centre in Pigeon Forge with 2 hot tubs
An indoor pool, a restaurant and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a children's pool are on-site.
Accommodation By Willow Brook Lodge offers 156 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Accommodation By Willow Brook Lodge. During your stay, you'll be connected to the convention centre and just a quick walk from Pigeon Forge Factory Outlet Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Splash around at the waterslide or swim in the indoor and seasonal outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes 2 hot tubs -
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of LeConte Center at Pigeon Forge and Old Mill
As a guest of Accommodation By Willow Brook Lodge, you'll find 2 hot tubs, a waterslide, an indoor pool, and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. A children's pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Accommodation By Willow Brook Lodge. Self parking is free. A complete renovation of Accommodation By Willow Brook Lodge was completed in April 2021.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Accommodation By Willow Brook Lodge has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Children's pool
  • Fishing
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Renovated entire property - April 2021

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in September.
  • Pool access available from 9:00 AM to 11:00 PM

Property is also known as

Accommodation Willow Brook Lodge Pigeon Forge
Accommodation Willow Brook Lodge
Accommodation Willow Brook Pigeon Forge
Accommodation Willow Brook
Accommodation By Willow Brook
Accommodation By Willow Brook Lodge Hotel
Accommodation By Willow Brook Lodge Pigeon Forge
Accommodation By Willow Brook Lodge Hotel Pigeon Forge

Accommodation By Willow Brook Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1011 reviews
Rating 8 - Good. 226 out of 1011 reviews
Rating 6 - Okay. 57 out of 1011 reviews
Rating 4 - Poor. 25 out of 1011 reviews
Rating 2 - Terrible. 12 out of 1011 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Travelled with family
Liked: Property conditions & facilities, room comfort
Our room was very clean, the bed were very comfortable, and our room location was the best ever!
Stayed 2 nights in Apr 2025

10/10 Excellent

Paige

Stayed 1 night in Apr 2025

10/10 Excellent

Lucynda

Stayed 2 nights in Apr 2025

10/10 Excellent

Teresa

Stayed 1 night in Mar 2025

8/10 Good

Chip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and the rooms were clean. As a pool professional i checked the water chemistry of the pool and spa. The pool was good. As with most commercial spa the water chemistry was not good. The spa would benefit from an automated chemical control system
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean grounds. Pool was very clean!
Stayed 3 nights in Apr 2025

6/10 Okay

Paul

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Property was fine. Was walking distance of quite a few things. The staff was absolutely wonderful and kind. The floors were dirty. You couldn't walk around in your bare feet or dirty or sock feet without getting black all over your feet or your socks
Stayed 2 nights in Apr 2025

8/10 Good

HEATHER

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, room was somewhat musty and humid, but the ac did work thankfully. Worked fine for a 1 stay for work. Breakfast was ok. More options than some places, but it was just ok.
Stayed 1 night in Apr 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Loved it

It was a convenient location, rooms were nice, and the heated pool was open to our surprise!
Stayed 3 nights in Mar 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
This was honestly the best staff we have ever had at a hotel. Thank you so much
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Older motel, has been renovated...bathroom small- knees hit door when sitting on the toilet...lol. but good for a night or two. :)
Stayed 1 night in Mar 2025

10/10 Excellent

Hope

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Amenities
Great stay!
Stayed 5 nights in Mar 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N / A
Stayed 1 night in Apr 2025

10/10 Excellent

Ranada

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
It was cool they move someone into my room but they still found me a room hours later
Stayed 2 nights in Mar 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, always accommodating staff. Pool was always clean and room was amazing for the price.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jason

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This family owned property in Pigeon Forge is a great find right in the middle of it all. We enjoy the family atmosphere and the familiar staff that has been there for many years. They also have larger suites that will accomodate between 6 and 10 people that are not available to book without calling the hotel directly. Willow Brook Lodge has truly been a great experience each and every time we have stayed in Pigeon Forge. We will be back soon. There are nearby arcades, restaurants, gocart tracks, tons of unique shopping, and its right across the street from Mad Dog Creamery and Rita's Italian Ice.
Stayed 4 nights in Mar 2025

2/10 Terrible

Ryan

Stayed 2 nights in Mar 2025

10/10 Excellent

Miguel

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Mar 2025

10/10 Excellent

Jenifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, extremely convenient location, AMAZING breakfast daily, kids love the pool area with a water slide, hot tub etc
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
The employees there are extremely welcoming
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay ever !!

If you're coming to Pigeon Forge, you have to book this hotel. The staff is friendly and loves to talk to those staying there. My wife left her 2 pillows in the room on the day we were leaving. The woman cleaning the room ran down 4 flights of stairs to tell me we forgot the pillows. And the location is right in the middle of the action.
Stayed 4 nights in Mar 2025

8/10 Good

Gary

Travelled with family and small children
Liked: Amenities
It was a place to sleep and shower. Nothing special.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub
Stayed 2 nights in Mar 2025

10/10 Excellent

Misty

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was very clean and the staff were very nice and informative. Will probably be our new go to when we visit Pigeon Forge.
Stayed 1 night in Mar 2025