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Best Western Plus New Caney Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus New Caney Inn & Suites

Lobby
Exterior
Lobby
Outdoor pool, pool loungers
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Gym
  • Pool
  • Housekeeping
  • Laundry

Explore the area

View in a map
22033 Us Highway 59, New Caney, TX, 77357
  • Place, Cinemark Valley Ranch
    ‪2 min drive‬
  • Place, Lake Houston Wilderness Park
    ‪4 min drive‬
  • Place, Big Rivers Waterpark & Adventures
    ‪6 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillow-top beds, in-room safe, individually decorated, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillow-top beds, in-room safe, individually decorated, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus New Caney Inn & Suites

Suburban hotel with free breakfast and fitness centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Best Western Plus New Caney Inn & Suites offers 49 air-conditioned accommodations with washers/dryers and a safe. Each accommodation is individually decorated. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This New Caney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus New Caney Inn & Suites. During your stay, you'll be within walking distance of Cinemark Valley Ranch. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Cinemark Valley Ranch and a few minutes from Lake Houston Wilderness Park
Best Western Plus New Caney Inn & Suites offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 360 square feet (33 square metres) and includes conference space. The business-friendly Best Western Plus New Caney Inn & Suites also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This New Caney hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 360 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Best Western New Caney
Best Western Plus New Caney
Best Western Plus New Caney Inn
New Caney Hotel New Caney
New Caney Inn And Suites
New Caney Hotel
Best Western Plus New Caney Inn Suites
Plus Caney & Suites Caney
Best Western Plus New Caney Inn & Suites Hotel
Best Western Plus New Caney Inn & Suites New Caney
Best Western Plus New Caney Inn & Suites Hotel New Caney

Reviews

Best Western Plus New Caney Inn & Suites Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 336 out of 588 reviews
Rating 8 - Good. 145 out of 588 reviews
Rating 6 - Okay. 51 out of 588 reviews
Rating 4 - Poor. 27 out of 588 reviews
Rating 2 - Terrible. 29 out of 588 reviews

Reviews

8/10 Good

Zebra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary breakfast was mediocre with sausage gravy and biscuits daily with a waffle maker, eggs, sausage, bagels, cereal and oatmeal. The vent and light switch is on the same circuit in the bathroom which means when the light is on the vent is running and very annoying. The staff is great, friendly and helpful.
Stayed 4 nights in Jul 2025

8/10 Good

Tanya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friends trip

Service was great. Is off and on highway and lots close by. Place is older but not awful. Room was comfortable and quiet. Would stay again
Stayed 3 nights in Jul 2025

4/10 Poor

Elizabeth

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was not ready for check-in time. Reason used was shampooing carpet. Manager insisted I prepay for room in advance, which is something I have never done when traveling. When it was ready, this initial room’s carpet was sopping wet due to A/C leaking (manager was aware and put us in room anyways). When afternoon person came in we explained situation and she was kind enough to move us to another room. Coffeemaker and internet service did not work during entire staff. Morning manager shrugged that off and said his was working just fine. Lots of of persons hanging in parking lot after dark. Maybe not the best part of town. Will not stay at this particular brand of hotels again. Way overpriced for stay and lack of care for customers by manager.
Stayed 4 nights in Jul 2025

10/10 Excellent

Wailyn

Travelled with group
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Benjamine

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely would recommend to anyone looking for a safe good time
Stayed 1 night in May 2025

10/10 Excellent

Gloria, Dallas

Stayed 2 nights in Jul 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was comfortable and staff was helpful
Stayed 2 nights in Jul 2025

2/10 Terrible

jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a dbl bed online it showed on there end a king. So I was not happy I had to pay more
Stayed 1 night in Jul 2025

8/10 Good

Larry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is well
Stayed 1 night in Jul 2025

10/10 Excellent

Maranda

Travelled with family
Stayed 3 nights in Jul 2025

10/10 Excellent

Kat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and breakfast was good, and the hot tub was amazing. Thank yall.
Stayed 3 nights in Jul 2025

8/10 Good

Theresa

Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Jun 2025

10/10 Excellent

Ersibe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
excellent stay thank you
Stayed 2 nights in May 2025

8/10 Good

Eileen

Travelled with family and small children
Liked: Cleanliness, staff & service
We have previously stayed at this hotel as it is close to family. We have always been happy with the rooms, but was fun to see that they are being updated and are very nice. Was somewhat disappointing that we were there for several days, and had the same biscuits and gravy every day for breakfast ( previous times breakfasts were roasted) We were also disappointed that the hot tub was not working, and had not been working for a week or more, then a few days later the pool was also closed for not working. Obviously, that type of thing happens. Just disappointing when having flown 4 hours on a plane with kids and staying for 6 days.
Stayed 4 nights in Jun 2025

8/10 Good

Alletha

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was ok. We stayed in a “new room “ but it still needed help. The bathroom was not great. The door was peeling at the bottom and there was dirty grout. The staff was really amazing though and it was close to everything. The breakfast was just ok
Stayed 2 nights in Jun 2025

8/10 Good

Clifford

Liked: Cleanliness, staff & service, room comfort

Great staff needs new furniture

Front end staff was very helpful and friendly. Room at first looked great but with all the lights on you can see the chair and loveseat to be badly stained and knobs or handles missing from dresser. I went to the main desk to get sheets to cover the chair and loveseat and as with check in she was prompt and friendly I did not tell her why I wanted them.
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and had good prices! My brother and I are very happy with our stay!
Stayed 1 night in Jun 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Clean hotel. Comfotable bed.
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. No issues.
Stayed 1 night in May 2025

8/10 Good

selena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Jodella

Travelled with family
No hair dryer in the room
Stayed 1 night in May 2025

2/10 Terrible

Allen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Enrique

Stayed 2 nights in May 2025