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Ahava Hotel

3.0 star property

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Photo gallery for Ahava Hotel

Indoor pool
Living area
Terrace/patio
Living area
Classic Room, 1 Double Bed | Minibar, in-room safe, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
10 Avenida Nte., Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Central Square
    ‪3 min walk‬

Room options

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds | Minibar, in-room safe, iron/ironing board, free WiFi

Classic Double Room, 2 Double Beds

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Minibar, in-room safe, iron/ironing board, free WiFi

Classic Room, 1 Double Bed

7.6 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room

Minibar, in-room safe, iron/ironing board, free WiFi

Room

  • 30 sq m
  • Sleeps 3

View all photos for Double Room Standard

Minibar, in-room safe, iron/ironing board, free WiFi

Double Room Standard

  • 30 sq m
  • Sleeps 4

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About this property

Ahava Hotel

Along with an indoor pool, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-out and tour/ticket assistance are on-site.
Ahava Hotel offers 34 air-conditioned accommodations with minibars and laptop-compatible safes. This Playa del Carmen hotel provides complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool.
During your stay at Ahava Hotel, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas, plus an indoor pool and concierge services.
  • Free WiFi
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Quinta Avenida and 6 minutes on foot from Playa del Carmen Main Beach
As a guest of Ahava Hotel, you'll find an indoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Ahava Hotel also features concierge services and express check-out.

This 3-star Playa del Carmen hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 5 per day)
  • Limited on-site parking

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ahava Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 5 per day(787 ft away; open 24 hours)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Ahava Hotel Hotel
Ahava Hotel by GuruHotel
Ahava Hotel Playa del Carmen
Ahava Hotel Hotel Playa del Carmen

Ahava Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 200 out of 427 reviews
Rating 8 - Good. 97 out of 427 reviews
Rating 6 - Okay. 65 out of 427 reviews
Rating 4 - Poor. 35 out of 427 reviews
Rating 2 - Terrible. 30 out of 427 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Joseph, St. John's

Stayed 2 nights in Feb 2026

4/10 Poor

Georgios

Disliked: Cleanliness, staff & service, amenities
Dirty and old condition. Sure its not 3stars hotel.. maybe zero star. Unfriendly staff. No breakfast.. only one small kitchen extremely dirty
Stayed 4 nights in Jan 2026

10/10 Excellent

Bairon

Stayed 3 nights in Jan 2026

10/10 Excellent

David Chavez

Liked: Cleanliness, amenities, property conditions & facilities
Staff always helpful with al my questions and requirements I recommend 100% the hotel
Stayed 4 nights in Jan 2026

4/10 Poor

Jenneca

Disliked: Amenities, property conditions & facilities
There was no hot water in the night or in the morning. The reception said that it was because the hotel was full. No furniture in the room, just made from cinder blocks and wood slab. The towels looked like rags. When I first asked for a blanket they told me they didn't have any because the hotel was full but later gave me one. There was also construction going on right outside of my window that woke us up early on a Saturday morning. Definitely not a comfortable place.
Stayed 1 night in Jan 2026

4/10 Poor

Andrew

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not what it looks like in the pics
Stayed 5 nights in Jan 2026

4/10 Poor

Chelsea

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
whilst the man at the office was nice, the pictures of the hotel did not match up with what we say. the shower door was broken, bathroom was dingy the amenities were quite old and broken; it was quite disappointing
Stayed 3 nights in Jan 2026

2/10 Terrible

Florian

Stayed 2 nights in Dec 2025

4/10 Poor

Maria Clara

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bathroom was not good, towels looked 20 years old and no duvet offered, just thin bed sheets. Staff was very helpful though and the Italian restaurant beside it was delicious, but the place needs serious renovation/maintenance.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jaime

Liked: Cleanliness, property conditions & facilities
Good seervice
Stayed 5 nights in Dec 2025

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, amenities
Lovely, accommodating staff, excellent location, clean and safe - thank you!
Stayed 1 night in Dec 2025

6/10 Okay

Alejandro

There was not parking
Stayed 2 nights in Dec 2025

10/10 Excellent

Jesse (mitica)

Stayed 8 nights in Dec 2025

2/10 Terrible

Louisa-Rose

Stayed 4 nights in Dec 2025

6/10 Okay

milad

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The water draining the bathroom was smelly but over all I like my stay there for one night location is perfect and very close to all your needs but ye I felt like the pool was more for show I don’t think is for swimming
Stayed 1 night in Dec 2025

8/10 Good

Dmitrie

Stayed 7 nights in Nov 2025

10/10 Excellent

Paulino

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2025

6/10 Okay

Jairo

Disliked: Cleanliness, amenities
There was a swimsuit left behind and there was a crack in the showe door.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mylyn Ines

Stayed 5 nights in Nov 2025

10/10 Excellent

Maria Del Carmen

Stayed 1 night in Nov 2025

8/10 Good

Dmitrie

Liked: Cleanliness, staff & service
Stayed 21 nights in Nov 2025

2/10 Terrible

Anibal

Disliked: Cleanliness, amenities, property conditions & facilities
I didnt stay horrible hotel
Stayed 1 night in Nov 2025

8/10 Good

Simon

Stayed 6 nights in Mar 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities
Safe, spacious, quiet
Stayed 4 nights in Nov 2025

2/10 Terrible

Alana

Stayed 3 nights in Nov 2025

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