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Hotel Posada Sian Kaan

3.0 star property
VIP Access

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Photo gallery for Hotel Posada Sian Kaan

Enjoy breathtaking ocean views from this rooftop terrace, featuring a swing set and supported by elegant columns.
Relax by the serene pool surrounded by lush greenery and tropical plants.
Enjoy meals in this cozy dining area with a round table and comfortable seating for two.
Escape to a serene oasis surrounded by lush greenery and a soothing waterfall.
Experience a serene hotel setting surrounded by lush greenery and a tranquil atmosphere.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle 2 Norte S/N, entre Z.F.M., y 5a. Av., Playa del Carmen, QROO, 77710
  • Playa del Carmen Main Beach
    ‪1 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪3 min walk‬
  • Central Square
    ‪10 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Posada Sian Kaan

Hotel with a rooftop terrace, a quick walk to Playa del Carmen Maritime Terminal
Along with an outdoor pool, this smoke-free hotel has a rooftop terrace and concierge services. WiFi in public areas is free. Other amenities include tour/ticket assistance and a garden.
Hotel Posada Sian Kaan offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a ceiling fan. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include an outdoor pool.

Children aged under 4 years old are not allowed in the swimming pool without adult supervision.

During your stay at Hotel Posada Sian Kaan, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a rooftop terrace.
  • Free Wi-Fi in some public areas
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Playa del Carmen Maritime Terminal and 5 minutes on foot from Paseo del Carmen
As a guest of Hotel Posada Sian Kaan, you'll find an outdoor pool, a rooftop terrace, and tour/ticket assistance. WiFi is free in public spaces. Hotel Posada Sian Kaan also features a garden, concierge services, and a water dispenser.

This 3-star Playa del Carmen hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Free pool cabanas
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 4 floors
  • Built in 2010
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 3 PM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Posada Sian Kaan

Children and extra beds

  • Children 9 and younger are not allowed at this property. All guests older than 9 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 3 PM - 10:30 PM.
Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Children 9 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Hotel Posada Sian Kaan.

Property is also known as

Hotel Kaan
Hotel Posada Sian Kaan
Hotel Posada Sian Kaan Playa del Carmen
Hotel Sian Kaan
Posada Sian Kaan
Posada Sian Kaan Playa del Carmen
Sian Hotel
Sian Kaan Hotel
Hotel Posada Sian Ka'An Riviera Maya/Playa Del Carmen, Mexico
Hotel Posada Sian Kaan Hotel
Hotel Posada Sian Kaan By Xperience
Hotel Posada Sian Kaan Playa del Carmen
Hotel Posada Sian Kaan Hotel Playa del Carmen

Hotel Posada Sian Kaan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 382 out of 661 reviews
Rating 8 - Good. 241 out of 661 reviews
Rating 6 - Okay. 28 out of 661 reviews
Rating 4 - Poor. 7 out of 661 reviews
Rating 2 - Terrible. 3 out of 661 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carol, Minneapolis

Stayed 9 nights in Mar 2025

10/10 Excellent

Cynthia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and service.
Stayed 9 nights in Mar 2025

8/10 Good

Michele

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed at this hotel for 4 nights. The plusses: great location, lovely property, remarkably quiet, good air conditioning, very nice shower, clean room, in room safe, friendly / helpful staff. Minus-just one. My GOODNESS the bed was hard!! Half a block walk to the beach, same to the pedestrian street full of shops, restaurants and street performers. Bonus, one evening we got back and found a large family of raccoons who may have lived in the cenote on the grounds. Very cool.
Stayed 4 nights in Mar 2025

10/10 Excellent

holly, Roberts Creek

Stayed 1 night in Feb 2025

4/10 Poor

Joanne

Liked: Staff & service
Disliked: Property conditions & facilities
It was a good location close to 5th Ave in Playa del Carmen. No beach, rooftop has 1 small table and 2 chairs and absolutely no shade. Room was clean. Now the downsides, bed was hard as a rock, noise from next door where you could hear every word said! Bathrooms need an upgrade badly. Television set on Spanish only. Also outside by the small pool which I saw no one use, there were only 2 beach chairs. So after 1 night we contacted Expedia and they were very accommodating and we were able to move to another place the next day.
Stayed 7 nights in Feb 2025

10/10 Excellent

Bita

Stayed 14 nights in Jan 2025

6/10 Okay

Qian

Travelled with family and small children
Disliked: Property conditions & facilities
Nice location, steps away from shoppings, restaurants, ADO terminal, ferry... The courtyard is lush with tropical plants. Rooftop offers unbeatable view of the ocean. Room could use some update though - toilet doesn't flush well; no bedside socket which is very inconvenient
Stayed 6 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Barbara, Miami Lakes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is half a block from the beach and half a block from Quinta Avenida which is a lively walkable street, full of shops and restaurants. The street is pedestrian only and it has a lot of action. In the hotel we received an excellent service from Nellye and Lizzy at the reception. They were very helpful to us. We highly recommend this hotel.
Stayed 7 nights in Dec 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was a unique experience. The front desk was very welcome and accommodating.
Stayed 1 night in Dec 2024

4/10 Poor

Allan, Waukegan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
- Room smelled - Patio/Pool Entry door was broken - wine was a Plus - bottle water preferred instead of in a jar “safety” - Friendly Services
Stayed 1 night in Dec 2024

10/10 Excellent

Melvin, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from our room was 180 degrees of Beautiful Ocean
Stayed 2 nights in Nov 2024

6/10 Okay

Seyeon

Travelled with group
Liked: Cleanliness, staff & service
I could hear the noise from the next room
Stayed 2 nights in Nov 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. All staff very friendly and helpful.
Stayed 6 nights in Oct 2024

6/10 Okay

Rachel

Travelled with partner
Liked: Cleanliness, staff & service
Excellent staff and easy check in process. The accommodations were a little dated with rust on the walls/bathrooms/lamps.
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the pool, it was clean and of good size. Very friendly staff and very flexible with us. Room was in great condition. Very close to beach and super close to main downtown area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Janne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Great little hotel.

We would happily stay again. The hotel was half a block from the beach and half a block from the main tourist strip of 5th avenue (but wasn’t in the middle of the strip noise wasn’t a real issue here). It was a block from the ADO bus station. The staff were all lovely and helpful and the hotel was clean and it does have a lift access to upper floors.
Stayed 6 nights in Jul 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very convienant, clean quiet Nice staff needs more electrical outlets, toilets dont flush well small pool and very small area around pool to lay out. onsite senote was dirty/unattractive. Had a deck area that is under utulized, could be a bar/breakfast designate
Stayed 5 nights in Jul 2024

10/10 Excellent

Maria

Stayed 7 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sweet place

Lovely room, fun little balcony, loved the location steps away from the main beach! Sweet place.
Stayed 3 nights in Mar 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful and looks better than the pictures. It's well located between the beach and 5th avenue, close to everything, dining, bars, shopping, and near convenient transportation to the airport
Stayed 2 nights in May 2024

8/10 Good

james

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For the money this place is excellent. You will work to flush the toilet and the bed just needs a lil softer mattress. But if you want a place to stay that is clean, safe, at the beach, steps from great walking/shopping/ and eating, this is the place is for you. I would stay again
Stayed 3 nights in Apr 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay close to the beach

Nice place, close to the beach. Staff very helpful and friendly.
Stayed 1 night in Apr 2024

8/10 Good

Janice

Stayed 2 nights in Mar 2024