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Ocean Riviera Paradise All Inclusive

5.0 star property

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View from property
10 bars/lounges, 4 swim-up bars, 4 poolside bars
Privilege Master Suite RoofTop | Terrace/patio
View from property
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪12 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪25 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪92 min drive‬

Room options

View all photos for Eden Junior Suite Garden view

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Garden view

8.4 out of 10
Very good
(26 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi | Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite with Jacuzzi

7.6 out of 10
Good
(9 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Eden Junior Suite Swim Up

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Swim Up

8.0 out of 10
Very good
(15 reviews)
  • 57 sq m
  • Sleeps 3

View all photos for Junior Suite (Eden Junior Suite Rooftop)

Free minibar, in-room safe, desk, free WiFi

Junior Suite (Eden Junior Suite Rooftop)

8.4 out of 10
Very good
(6 reviews)
  • 135 sq m
  • Sleeps 3

View all photos for Privilege Master Suite Ocean Front

Privilege Master Suite Ocean Front | Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • 116 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Master Suite RoofTop

Privilege Master Suite RoofTop | Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite RoofTop

  • 186 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

8.4 out of 10
Very good
(106 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

8.2 out of 10
Very good
(33 reviews)
  • 57 sq m
  • Sleeps 4

View all photos for Eden Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Pool View

9.4 out of 10
Exceptional
(19 reviews)
  • 57 sq m
  • Sleeps 4

View all photos for Eden Junior Suite Ocean View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Ocean View

8.0 out of 10
Very good
(11 reviews)
  • 57 sq m
  • Ocean view
  • Sleeps 4

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View | Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(19 reviews)
  • 57 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP | Free minibar, in-room safe, desk, free WiFi

PRIVILEGE JUNIOR SUITE SWIM UP

9.0 out of 10
Wonderful
(17 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Rooftop

View from room

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • 135 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Standard

Free minibar, in-room safe, desk, free WiFi

Junior Suite Standard

8.2 out of 10
Very good
(114 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Rooftop Pool View

View from room

Privilege Junior Suite Rooftop Pool View

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Rooftop Ocean View

Eden Junior Suite Rooftop Ocean View | Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Rooftop Ocean View

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, Pool View (suite)

Junior Room, Pool View (suite) | Free minibar, in-room safe, desk, free WiFi

Junior Room, Pool View (suite)

9.0 out of 10
Wonderful
(4 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Free minibar, in-room safe, desk, free WiFi

Standard Room, Non Smoking

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Non Smoking, Pool View

Standard Room, Non Smoking, Pool View | Free minibar, in-room safe, desk, free WiFi

Standard Room, Non Smoking, Pool View

8.0 out of 10
Very good
(1 review)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Ocean Riviera Paradise All Inclusive

Luxury property on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Ocean Riviera Paradise All Inclusive's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa Xcalacoco. You'll find features such as free WiFi in public areas and free self-parking, plus 5 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine at Blue Moon, one of the property's 11 restaurants and 10 bars/lounges
  • Splash around at the free water park or swim in the 5 outdoor pools
  • Treat yourself to massages, body treatments or facials at Despacio
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes 3 outdoor tennis courts, a 24-hour gym and basketball
  • Guests have great things to say about the clean guestrooms and the location
  • 15 minutes by car from Playa del Carmen Main Beach and 6 minutes from El Camaleón Mayakoba Golf Course
Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness centre are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

Blue Moon – This bistro specialises in French cuisine and only serves dinner. Reservations are required.
Amaranto – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Sakura – This theme restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Ruta 66 – This restaurant specialises in American cuisine and only serves dinner. Open daily.
La Locanda – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 poolside bars
  • 4 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No lift

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1408 out of 2768 reviews
Rating 8 - Good. 693 out of 2768 reviews
Rating 6 - Okay. 353 out of 2768 reviews
Rating 4 - Poor. 166 out of 2768 reviews
Rating 2 - Terrible. 148 out of 2768 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Elgin, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff, whether it was housekeeping, servers/bartenders were all friendly and accommodating.
Stayed 7 nights in Oct 2025

10/10 Excellent

Aaron E

Stayed 7 nights in Oct 2025

10/10 Excellent

Richard J

Stayed 6 nights in Aug 2025

10/10 Excellent

maryanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Joshua

Stayed 5 nights in Oct 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena variedad de restaurantes.
Stayed 5 nights in Oct 2025

10/10 Excellent

Myron

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent for myself and my family. Our two kids ages 11 and 7 enjoyed and took full advantage of the pool, jacuzzi, arcades, kids club amenities, even the buffet. One of my two kids is a picky eater, however the buffet had a variety of foods that this was not an issue the entire time we were there. I recommend dishing out the extra cost for a Privilege room as it is well worth it. FYI: do yourself the favor and purchase snacks, souvenirs, even sunblock outside of the property or prior to arriving. Yes, the resort has everything, great food, great amenities... you name it. Paying $12.00 for a pack of Pringles, $9.00 for a Toblerone bar, and $32.00 for a small 6oz sunblock is a tad steep in my opinion.
Stayed 4 nights in Oct 2025

10/10 Excellent

Luis J Figueroa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

6/10 Okay

Sahar

Travelled with family
Disliked: Staff & service
This resort is not suitable for disabled people. Room service was very poor quality. The jacuzzi was dirty and molded. There’s no towel at the beach pool. The free shuttle tour is a fraud. There is no jewelry factory or tequila factory. They are bringing you to the shops for shopping. There’s some animals those are attacking you and your food in the garden area or by the pool. There’s so much mosquitoes . I not going to this resort anymore.
Stayed 4 nights in Oct 2025

6/10 Okay

Jasmine

Travelled with family, Travelled with family and small children, Travelled with partner
Rooms need updating and more activities for adults. Nothing for kids under 4 to do besides the pool. Very pushy sells people. Small beach. I’ve been to better resorts in Mexico.
Stayed 6 nights in Oct 2025

4/10 Poor

Bharvi

Stayed 10 nights in Aug 2025

8/10 Good

Aunushkya Sen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2025

8/10 Good

Alyssa Monet

Liked: Cleanliness, staff & service, property conditions & facilities
The bartender
Stayed 6 nights in Oct 2025

8/10 Good

Ana Ivette, Millersville

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very nice and well maintained. The staff were very courteous and friendly. The app was not so easy to use to make reservations if we are a group in different rooms for the restaurants. Most of my group did not like the food at the buffet for breakfast and lunch. The foods were so bland which being Hispanic we did not expect in Mexico! It was very disappointing. My daughter’s wedding reception dinner was terrible. Most of the foods went to waste. The cake was disappointing as well. Perhaps the cooks are trying to gear to the bland tastes of the gringos. We enjoyed Sakura and Margarita the most. The Steak House was decent as well. Ocean Burger made amazing burgers and fries.
Stayed 5 nights in Oct 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property The Coffee shop is incredible 5 Star Service. If anything they could add a second coffee shop mid resort for more convenience. Definitely avoid the SportsBar the Staff that work upstairs need to possibly find a new profession because customer service is Not their strong point. Stand out employees are Lisandro in Guest Services top notch, calm patient and very accommodating throughout our visit.
Stayed 6 nights in Oct 2025

10/10 Excellent

Hannah Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving for our honeymoon, we were upgraded to the swim up privilege room (we were already booked for privilege, it’s the best way to go there— more options available to you). It was beautiful, the staff were wonderful! We had Adrian and Alan for our butlers and they exceeded our expectations! Always checking in to see if anything is needed and always happy. We would definitely go back!
Stayed 8 nights in Oct 2025

4/10 Poor

Terrie

Stayed 6 nights in Oct 2025

10/10 Excellent

JENNIFER YOON, Riverwoods

Stayed 3 nights in Sep 2025

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property overall was very pretty and there is a great variety of dining options. I would HIGHLY recommend booking the "privilege" club as you will have additional dining, beach and pool areas reserved for that club. Our "butler" Ariz went above and beyond during our stay and we always book butler service when we do all inclusives so thats saying alot.
Stayed 7 nights in Oct 2025

10/10 Excellent

Micaela Lynne

Stayed 6 nights in Oct 2025

10/10 Excellent

Alaa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 6 nights in Sep 2025

10/10 Excellent

Quinton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was absolutely stunning. The pools were very clean, the drinks were strong, and everyone was so friendly! We have already begun planning our next trip to the resort.
Stayed 7 nights in Sep 2025

6/10 Okay

Kayla, Newmarket

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2025

6/10 Okay

Fausto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I can say is that at the discoteque, wasn’t good. I hope that they got more control on that.
Stayed 3 nights in Oct 2025

4/10 Poor

Shawna

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Very disappointed in our experience at this resort. Ac in room did not work, had to call twice . Ac and fan would be shut off every time we returned to our room, housekeeping in our room was just basic with frig not being restocked daily. Pool floors were very rough and ocean entrance was very rocky with very little beach area as most of it has been eroded. Sunday and Monday night entertainment was a movie and karaoke BORING…. Mayan night is only on Saturdays with an up charge. Dislike booking daily on our phones for reservation and having to look on phones for entertainment. I go on vacation to get off my phone. Wish the entertainment team was more active thoughout the resort daily. Bars had very slow service especially the lobby bar in the evening. Food was decent and resort grounds were clean.
Stayed 4 nights in Sep 2025

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