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Neat Hotel Avenida

3.0 star property

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Photo gallery for Neat Hotel Avenida

Daily buffet breakfast (EUR 12 per person)
In-room safe, individually decorated, desk, laptop workspace
Front of property – evening/night
Lounge
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
Rua Dr José Bruno Tavares Carreiro, Ponta Delgada, 9500-119
  • Place, Ponta Delgada Marina
    ‪2 min walk‬
  • Place, Ponta Delgada City Gates
    ‪5 min walk‬
  • Place, University of the Azores
    ‪5 min walk‬
  • Airport, Ponta Delgada (PDL-Joao Paulo II)
    ‪5 min drive‬

Room options

View all photos for Standard Double or Twin Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Standard Double or Twin Room, 1 Bedroom

8.4 out of 10
Very good
(32 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room | In-room safe, individually decorated, desk, laptop workspace

Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Superior Double Room, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Triple Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Club Triple Room, 1 Bedroom

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room Single Use, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Standard Double Room Single Use, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Single Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Superior Single Room, 1 Bedroom

  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

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About this property

Neat Hotel Avenida

Along with a marina, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area. Change of towels is available on request
Neat Hotel Avenida offers 120 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually decorated. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Ponta Delgada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Neat Hotel Avenida. During your stay, you're just a quick walk from Ponta Delgada Marina. Enjoy features like free WiFi in public areas, plus a marina and a gym.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Ponta Delgada Marina and Mercado da Graça
Neat Hotel Avenida offers its guests a marina and a fitness centre. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Neat Hotel Avenida.

This 3-star Ponta Delgada hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Marina
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1977
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 12:30 PM and 5:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 PM and 5:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Neat Hotel Avenida Ponta Delgada
Neat Avenida Ponta Delgada
Neat Avenida
Neat Hotel Avenida Hotel
Neat Hotel Avenida Ponta Delgada
Neat Hotel Avenida Hotel Ponta Delgada

Neat Hotel Avenida Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 234 out of 489 reviews
Rating 8 - Good. 171 out of 489 reviews
Rating 6 - Okay. 56 out of 489 reviews
Rating 4 - Poor. 16 out of 489 reviews
Rating 2 - Terrible. 12 out of 489 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Hotel staff super friendly & helpful, there isn’t parking however the hotel staff can show u two free parking sites less than a 10 min walk from hotel.
Stayed 6 nights in Nov 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didnt have breakfast at the hotel, but the staff was helpful and pleasant. The location is convenient.
Stayed 1 night in Oct 2025

10/10 Excellent

Alexis

Stayed 2 nights in Oct 2025

6/10 Okay

Tamara, Ottawa

Travelled with family
Liked: Cleanliness, staff & service
Rooms are reasonably clean, but the bed and pillows are very, very uncomfortable! There’s no AC in the common areas, and because of the high humidity there is noticeable smell of mold coming from the carpeted hallways. If they get rid of that ugly, green carpet the whole hotel will look (and smell) differently. The breakfast is really basic — for the price they charge, there should be more options. The location is good, though — close to the marina, stores, and restaurants, with a taxi station right in front of the building. There’s also a very good ironing room (1st floor) with a quality iron and ironing board. Yes, it’s a bit annoying to go from the 5th floor all the way down to the 1st to iron one blouse, but that’s manageable for a few days. Overall, you can expect a basic hotel — nothing extraordinary.
Stayed 3 nights in Oct 2025

6/10 Okay

DEBRA

Liked: Cleanliness
Room clean. No restaurant and bare bones. Lobby area very warm and desk could be friendlier. If you are looking for a place to stop and have a drink and a bar in a cool lobby this is not recommended No coffee in room or ice
Stayed 1 night in Oct 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just want to say how impressed I was with the entire front desk staff. Anna however was the stand out. She was an amazing young lady in helping me book my day tours and yes helping me find another hotel as I messed up and didn't book my last night and their hotel was booked up. She just went the extra mile. Neat hotels this young lady needs to be in management!!!
Stayed 5 nights in Sep 2025

8/10 Good

Greg and Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. My only suggestion for improvement would be the breakfast buffet. Was not tasty and in my opinion not worth the $12 euro.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

kenna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noisy room /street noise Hard bed
Stayed 2 nights in Sep 2025

8/10 Good

Mariela

Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Room was clean and comfortable. Hotel is in a perfect location
Stayed 4 nights in Sep 2025

8/10 Good

Lillian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to everything
Stayed 8 nights in Sep 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rita and staff were very kind and helpful to us in checking in, restaurant suggestions, and transportation. Loved the unique split level rooms. Muito abrigado!
Stayed 3 nights in Sep 2025

10/10 Excellent

Brittany, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Comfortable stay in a Great location!
Stayed 1 night in Sep 2025

8/10 Good

Bianca

Liked: Staff & service
would return! Location was super convenient (supermarket around the corner and close to tons of restaurants, parking in the paid lot 1 block up or if you can find a spot 10 min walk away for free); rooms were big as advertised, bathrooms getting a bit old but oh well, desk reps were nice and helpful. appreciated the 'wrinkle room' to iron as we were here for a wedding. gym space had cardio machines but no weights.
Stayed 3 nights in Sep 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable, practical and great location ,!

Stayed 7 nights in Sep 2025

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

6/10 Okay

Gary

Disliked: Property conditions & facilities, room comfort
Overall a decent hotel for the price, and you can tell this was once a nice hotel, but could use some updates throughout.
Stayed 1 night in Sep 2025

10/10 Excellent

Joe A

Stayed 3 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean sleek and convenient location
Stayed 1 night in Sep 2025

10/10 Excellent

William

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, helpful staff, great size rooms
Stayed 6 nights in Sep 2025

10/10 Excellent

Benoit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops near by. Good location.
Stayed 3 nights in Jun 2025

8/10 Good

Linda Cabral

Travelled with family
Great location, right in the middle of the city.
Stayed 8 nights in Aug 2025

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