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Portland Inn & Suites

2.5 star property

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Photo gallery for Portland Inn & Suites

Lobby
Suite, 2 Queen Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
9239 Highway 52, Portland, TN, 37148
  • Place, Sumner Crest WInery
    ‪3 min walk‬
  • Place, Grand Ole Opry
    ‪32 min drive‬
  • Place, Nissan Stadium
    ‪33 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
Baymont by Wyndham Franklin/Cool Springs
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,380 reviews
The price is €70
includes taxes & fees
19 Apr - 20 Apr
Baymont by Wyndham Franklin/Cool Springs

About this property

Portland Inn & Suites

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, laundry facilities and a 24-hour front desk. Change of towels is available on request
Portland Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. 42-inch Smart televisions come with cable channels.

This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Portland Inn & Suites. During your stay, you'll be close to Kentucky Downs. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a 24-hour business centre, laundry facilities and multilingual staff
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Kentucky Downs and 9 minutes from Cold Springs Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Portland Inn & Suites. Limited free parking is available on a first-come, first-served basis.

This Portland hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 9:00 AM.
Portland Inn & Suites has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Portland Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 143 out of 334 reviews
Rating 8 - Good. 59 out of 334 reviews
Rating 6 - Okay. 44 out of 334 reviews
Rating 4 - Poor. 29 out of 334 reviews
Rating 2 - Terrible. 59 out of 334 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Robert

Stayed 1 night in Dec 2025

2/10 Terrible

ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Johana, Houston

Stayed 1 night in Dec 2025

10/10 Excellent

Michalene

Liked: Cleanliness, staff & service
Disliked: Amenities
Very courteous woman at the front desk. Beds were comfy, room was a nice size. Everything was clean! Excellent value for the price
Stayed 1 night in Dec 2025

2/10 Terrible

Stefani

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The place is not cean and they have bugs
Stayed 1 night in Dec 2025

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Good staff, clean hotel
Stayed 1 night in Dec 2025

6/10 Okay

Danika

Disliked: Cleanliness
Our room was not very clean, and breakfast options are limited. No one is at the front desk, and it takes a while to get assistance.
Stayed 2 nights in Nov 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable accommodations
Stayed 1 night in Oct 2025

10/10 Excellent

Katharina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Staff was friendly and helpful. Breakfast had good variety and was fresh.
Stayed 1 night in Oct 2025

10/10 Excellent

Kathy

Stayed 2 nights in Nov 2025

4/10 Poor

Kristi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The room and bathroom were just not well maintained. Lots of rust and weird stains. The sheets and towels were clean thankfully.
Stayed 1 night in Nov 2025

10/10 Excellent

Leah

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Great room at a great price. Breakfast was just a waffle and cereal juice was empty.
Stayed 1 night in Nov 2025

10/10 Excellent

Roland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Sterling

Liked: Cleanliness, staff & service, property conditions & facilities
Great to stay
Stayed 2 nights in Oct 2025

2/10 Terrible

Jeffrey

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I was on the road driving from Orlando to Chicago I got a room here I was extremely tired did a 10 houre drive… I got to the hotel it was nice in the lobby thought it would be ok .. got in the room and omg 4 big spiders on the ceiling in the bathroom 7 red spiders omg I was so tired I went on the bed constantly jumping up and watching these bigggg spiders on the wall to see if thay moved around im so exhausted from this If anyone stays here be prepared to sleep with spiders the bedding is disgustingly dirty and stinks comon guys redo your hotel I get there’s bugs but not like this and in back of my bed a bunch of junk cups dirt etc disgusting pour maintenance to cleaning I want my money backkk I’m not happy got up at 6 am ran out
Stayed 1 night in Oct 2025

2/10 Terrible

Cameron

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Worst experience in a hotel I have ever had

Bed room smelled like smoke, random bugs kept showing up in the room killed at least 15. Stained on walls, couch, curtains, bathroom tubs, sink and bathtub dripping water. Restaurant next door kept me up all night with the loud music, and people outside.
Stayed 2 nights in Oct 2025

10/10 Excellent

darrin, evansville

Stayed 1 night in Oct 2025

10/10 Excellent

hr

Liked: Property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

darrin, evansville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for workers
Stayed 1 night in Aug 2025

10/10 Excellent

darrin, evansville

Liked: Cleanliness, staff & service, property conditions & facilities
Just what you need Owners are nice to work with
Stayed 5 nights in Sep 2025

10/10 Excellent

Grzegorz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great find for the cost. Surprisingly clean and well maintained. Keep it up
Stayed 1 night in Sep 2025

10/10 Excellent

Paris, Mechanicsburg

Excellent
Stayed 1 night in Aug 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
couldn’t even stay.
Stayed 1 night in Sep 2025

10/10 Excellent

LATORY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms excellent staff
Stayed 2 nights in Sep 2025

4/10 Poor

Eliazar

Stayed 4 nights in Aug 2025

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