When booking online, I intentionally was searching for a hotel that allows pets. Upon arrival, the establishment had about 5 papers taped on the wall stating no pets allowed or penalized a $250 fee. When I asked why the information hasn't been updated, the gentleman stated that they're under new management and that change is new within the last 3 months. I thought that was plenty of time to have updated that information across platforms but what do I know. Because it was after 4:00 PM and booked through Expedia, I could not cancel without losing my money, so I made other arrangements for my dog and stayed the weekend.
Although hotel was recently "renovated", there were several issues within my room. The shower water did not come out correctly, leaving you to stand basically up on the wall to get water on your body. The bathroom door kept getting stuck closed. Dirty linen on bed and in bathroom. Although I asked for a non-smoking room, there was a burn hole in one of the sheets on the bed. Very gross! Towels were nicely folded in bathroom but once unfolded you realize that they weren't properly washed.
A lot of activity going on outside the rooms. Housekeeping does not speak English or pretended not to. I needed to use my translator on my phone to communicate that my bed and towels were dirty. Housekeeper still looked to be confused. I've stayed in many hotels, in many states and countries and this was by far the worst! I will not be returning ever.