See all properties

Neptune, an Ash Hotel

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Neptune, an Ash Hotel

Property entrance
The Guardian Suite, One King Bed | Premium bedding, pillow-top beds, minibar, individually decorated
Lobby sitting area
Interior detail
2 bars/lounges, karaoke bar, cocktail bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
122 Fountain Street, Providence, RI, 02903
  • Place, Amica Mutual Pavilion
    ‪1 min walk‬
  • Place, Rhode Island Convention Center
    ‪2 min walk‬
  • Place, Providence Place Mall
    ‪3 min walk‬
  • Airport, Providence, RI (PVD-T.F. Green)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for The Patron Double Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The Patron Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room) | Premium bedding, pillow-top beds, minibar, individually decorated

Two Bunk Beds (The Kin Room)

8.2 out of 10
Very good
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Bunk Beds

View all photos for Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room) | Premium bedding, pillow-top beds, minibar, individually decorated

Four Bunk Beds (The Classmates Room)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 4 Single Bunk Beds

View all photos for The Mates Room, One Queen Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The Mates Room, One Queen Bed

7.0 out of 10
Good
(22 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds | Premium bedding, pillow-top beds, minibar, individually decorated

The Gang Room, Two Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for The King Room, One King Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The King Room, One King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Guardian Suite, One King Bed

The Guardian Suite, One King Bed | Premium bedding, pillow-top beds, minibar, individually decorated

The Guardian Suite, One King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The King Room, One King Bed

Premium bedding, pillow-top beds, minibar, individually decorated

The King Room, One King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Omni Providence Hotel
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 2,942 reviews
The price is €159
includes taxes & fees
5 Mar - 6 Mar
Omni Providence Hotel

About this property

Neptune, an Ash Hotel

Along with 2 bars/lounges, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services and a 24-hour front desk.
Neptune, an Ash Hotel offers 52 air-conditioned accommodations with minibars and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Neptune, an Ash Hotel. During your stay, you're just a quick walk from Amica Mutual Pavilion. Free WiFi in public areas, 2 bars and a coffee shop/cafe are available.
  • Free WiFi
  • Enjoy a meal at the coffee shop or drinks at the cocktail bar
  • Breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include multilingual staff, a lift and an ATM
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Amica Mutual Pavilion and Rhode Island Convention Center
  • Dogs welcome free of charge
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Neptune, an Ash Hotel also features multilingual staff, concierge services, and an ATM. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Providence hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to noon.
Neptune Bar – On-site cocktail bar.
The Boombox – On-site karaoke bar. Open selected days.
Memere's – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bolt Coffee – On-site coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 38.75 per night)
  • Uncovered parking on site (USD 38.75 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bolt Coffee
  • Memere's
  • Neptune Bar
  • The Boombox

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Uncovered self-parking fee: USD 38.75 per day (in/out privileges)
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Neptune, an Ash Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 497 out of 1003 reviews
Rating 8 - Good. 248 out of 1003 reviews
Rating 6 - Okay. 137 out of 1003 reviews
Rating 4 - Poor. 79 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

John, Brookline

Stayed 1 night in Dec 2025

6/10 Okay

Reggy

Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Exaltacion

Travelled with family
Liked: Staff & service
Staff members were very nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Douglas

Stayed 2 nights in Nov 2025

6/10 Okay

Escarle

Stayed 2 nights in Nov 2025

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Overall good stay. There was a weird gap in between the end of the mattress and the wall which was very uncomfortable. The pillows also weren’t great. The room and space were nice though, so would come back!
Stayed 3 nights in Nov 2025

10/10 Excellent

Kermit

Stayed 1 night in Nov 2025

10/10 Excellent

Romario

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Nov 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities
Very comfortable room. I love the attractive minimalist aesthetic with a focus on quality over quantity - sometimes you just want a quiet and comfortable room without all the unnecessary things to remind you you’re in a hotel. Staff were helpful and friendly. Cafe downstairs was open both mornings but I took the opportunity to walk to Bolt down the street. Lots of food options within easy walking distance. I will stay again!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very hip. Boho chic. Super well curated art, furniture, books. finishes. Great part of downtown. Not a typical suburban hotel. No fitness center. No phone. quirky elevators with the old school cage doors. Pretty minimalist rooms with arty elements. Everything smells amazing!
Lobby
Cool painting in my room
Stayed 2 nights in Nov 2025

10/10 Excellent

Tia

Room was very clean and cozy. Very comfortable room.
Stayed 1 night in Nov 2025

4/10 Poor

Morris

Stayed 1 night in Nov 2025

10/10 Excellent

Etaysia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff attentive and accommodating with check in. Favorite boutique hotel in providence!
Stayed 1 night in Nov 2025

10/10 Excellent

Valeria

Stayed 2 nights in Nov 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Edna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a really good stay, the room was good and they had a small cafe. I wish they also had a food option
Stayed 3 nights in Nov 2025

6/10 Okay

Tracy

Liked: Cleanliness
Disliked: Amenities
The bar and restaurant were not open. There was no available water other than from the bathroom sink and the ice machine was not working.
Stayed 1 night in Nov 2025

6/10 Okay

Jungwon

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Juana

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Clean
Stayed 3 nights in Oct 2025

8/10 Good

Michael

Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, comfy, well appointed room. Friendly staff, cool speakeasy was open. Didn't get to breakfast.
Stayed 1 night in Nov 2025

Hotels

Flights

Packages