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Provo River Inn

2.5 star property

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Photo gallery for Provo River Inn

Desk, iron/ironing board, free WiFi, bed sheets
Reception
Eco-friendly toiletries, hair dryer, towels
Desk, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • Pet-friendly
  • Parking included
  • Laundry

Explore the area

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2230 N University Pkwy, Provo, UT, 84604
  • Place, Brigham Young University
    ‪5 min walk‬
  • Place, LaVell Edwards Stadium
    ‪1 min drive‬
  • Place, Provo Utah Temple
    ‪3 min drive‬
  • Airport, Provo, UT (PVU)
    ‪11 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room

Desk, iron/ironing board, free WiFi, bed sheets

Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Desk, iron/ironing board, free WiFi, bed sheets

Room

  • Sleeps 4
  • 2 Queen Beds

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About this property

Provo River Inn

Hotel with free parking, a short walk to Brigham Young University
Along with a nightclub, this smoke-free hotel has WiFi in public areas and a business centre. Self parking is free. Other amenities include conference space, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Provo River Inn offers 80 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Provo River Inn. During your stay, you're just a quick walk from Brigham Young University. You'll find features such as free self-parking, plus a nightclub and a business centre.
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Amenities include newspapers, a business centre and meeting rooms
  • Guests have great things to say about the value of their stay and the helpful staff
  • Within a 15-minute walk of Brigham Young University and Provo River
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi and wired Internet are available in public spaces for a fee. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1500 square feet (139 square metres) and includes conference space. A nightclub, a vending machine, and multilingual staff are also featured at the business-friendly Provo River Inn. Free self parking is available.

This Provo hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee: USD 5 to 5 per person

Things to do

  • Nightclub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,500 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 5 to 5 per person
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Baymont Inn Provo
Baymont Inn Provo River
Baymont Inn River
Baymont Inn River Hotel
Baymont Inn River Hotel Provo
Baymont Inn & Suites Provo River Utah
Baymont Inn Provo River Hotel
Baymont Wyndham Provo River Hotel
Baymont Wyndham River Hotel
Baymont Wyndham Provo River
Baymont Wyndham River
Baymont by Wyndham Provo River Hotel
Baymont by Wyndham Provo River Provo
Baymont by Wyndham Provo River Hotel Provo

Reviews

Provo River Inn Reviews

6.6

6.4/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 248 out of 1014 reviews
Rating 8 - Good. 240 out of 1014 reviews
Rating 6 - Okay. 201 out of 1014 reviews
Rating 4 - Poor. 172 out of 1014 reviews
Rating 2 - Terrible. 153 out of 1014 reviews

Reviews

4/10 Poor

Stephanie

Travelled with family
Disliked: Cleanliness
There was a mouse in our room
Stayed 1 night in Jul 2025

2/10 Terrible

Sheree

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The condition of the property grounds as well as the room was bad. The we had 2 rooms, and 1 didn't have a shower curtain. dirty. Difficult to communicate with the clerk, defiantly would no recommend this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Keone

Stayed 2 nights in Jul 2025

4/10 Poor

Jessica

Stayed 1 night in Jul 2025

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was old with the central courtyard (which used to have a pool) was not accessable.
Stayed 1 night in Jul 2025

4/10 Poor

Susan, Layton

Travelled with family
Liked: Staff & service, amenities
The room smelled bad... like moldy wet dog. The room was in poor condition with dingy old furniture, such as the top of the office chair at the desk was completely gone, revealing the foam cushion of the chair. Carpet was sticky and dirty. When I tried to run a shower, there was no hot water whatsoever. I asked to change rooms, and the staff was very accommodating and changed us immediately with no pushback—staff was great and I'll give them credit for that. The new room was a lot cleaner/better condition, and had hot water in the shower. It was okay, but still not great. Included breakfast was minimal—cereal, yogurt, toast, waffle maker. I expected better from a Wyndham branded hotel.
Stayed 1 night in Jul 2025

4/10 Poor

mauri

Stayed 3 nights in Jul 2025

4/10 Poor

Jan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

Tiffany

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The photos shown for the property are completely misleading. The pool is unusable and unsafe. There is a courtyard with a fountain filled with dirt. The hallways and rooms are run down, smell like cigarettes and dirty. The towels and toilet paper is cheap. The water takes 15 minutes to warm up and our bathroom light did not work.
Stayed 7 nights in Jun 2025

8/10 Good

Sandra

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Samson

Travelled with partner
Liked: Staff & service
It was good for the price
Stayed 1 night in Jun 2025

6/10 Okay

Colin

Stayed 1 night in Jul 2025

2/10 Terrible

Zac

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room was dirty, cobwebs were there and dust was on the bed. The bed sheets itself had multiple stains. The mattress was absolutely horrible. Between that and the noise, I slept very little. The breakfast was free. Nothing to jump about. There's a nice big, long black hair on the toilet seat. There's only enough towels for two people even though we had three.
Cobwebs on one of the only lights.
Is this a hazard?
Ummm
Hair
Stayed 1 night in Jun 2025

2/10 Terrible

HEATHER

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was dirty and smelled like mildew. The furniture was broken and dusty. The entry door slammed every time some one came in or out all hours of the day. There was dirt on the walls and ceiling.
Stayed 8 nights in Jun 2025

2/10 Terrible

Zolene

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The location is beautiful, but the inside is terrible. There’s no elevator. The carpet throughout the hotel is old, ragged and dirty. The room had thick dust on the top of the headboard, the nightstand had a disgusting smudge on it, the sheets had stains, the pillows were terrible, the mattress was old and so uncomfortable, the curtains had stains, the security door latch was hanging by the screws. In the bathroom, the toilet had disgusting stains, the tub looked filthy, the tub spigot leaked, the door knob was broke, a piece of tile was loose, cracked and very unsafe. But the shower head was good.
A used bandaid
Stayed 1 night in Jun 2025

4/10 Poor

Tax

Disliked: Cleanliness, property conditions & facilities
No hot water. Property was beat up.
Stayed 3 nights in Jun 2025

2/10 Terrible

Maria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was great. Location was great. But I ended up leaving and finding another hotel. The staff was very helpful. The hotel is very outdated and needs maintenance
Stayed 3 nights in Jun 2025

6/10 Okay

Kaaren, FRESNO

Travelled with family
Liked: Staff & service
HVAC partially off the wall, broken ice machine on 1st floor. Dirty soap dish.
Stayed 1 night in Jun 2025

2/10 Terrible

Makenzie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed Bugs! and nasty room

This is as the most disgusting hotel i have ever stayed in. I don’t say that lightly either. I had showed up about 430pm checked in that was pretty easy smooth process. I got to my room and had to shower right away and i have pictures attached, the shower curtain has rips in it, shower head is barely held on. the room was disgusting and i laid in bed figuring i could get over this gross room and then i felt something crawling on me. It was bed bugs. I ended up getting bit quite a couple times, pictures also attached. I called the front desk and said i found bed bugs and he says “oh bed bugs?” CASUALLY! said come to the front desk let’s switch you rooms. long story short i didn’t end up staying there either nights, then had to fight for for a refund. i know he knew about the bed bugs and then tried to fight on giving me a refund.
Stayed 2 nights in Jun 2025

10/10 Excellent

Phyllis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nic3
Stayed 1 night in Jun 2025

10/10 Excellent

Laurie, Waterbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a beautiful hotel. I enjoyed my stay there and the staff was wonderful.
Stayed 2 nights in Jun 2025

8/10 Good

Denise

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I really like this property and have stayed many times. It’s the price. It’s a good value. And the breakfast is pretty decent. But I do think they need to start putting some money into the property. Yes it’s older. But each time I come it’s worse and worse. My room this time has loose tiles in the bathroom (very loose) and the carpet both in the room and the halls have definitely seen better days. I don’t expect it to be “new”. But they really need to do a little better at the up keep.
Stayed 3 nights in Jun 2025

10/10 Excellent

Chad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Amy, Salt Lake City

Stayed 1 night in May 2025