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Hotel Best Semiramis

5.0 star property

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Photo gallery for Hotel Best Semiramis

Property grounds
Interior
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, free WiFi
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
C/ Leopoldo Cologan Zulueta, 12, Puerto de la Cruz, Tenerife, 38400
  • Place, La Paz Lookout
    ‪5 min walk‬
  • Place, Botanical Gardens
    ‪7 min walk‬
  • Place, Plaza del Charco
    ‪9 min drive‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪69 min drive‬

Room options

View all photos for Standard Room (2 adults)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults)

9.4 out of 10
Exceptional
(48 reviews)
  • Resort view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Standard Room (3 adults)

10.0 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults and 1 child)

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room (2 adults)

Minibar, in-room safe, desk, free WiFi

Superior Room (2 adults)

9.6 out of 10
Exceptional
(8 reviews)
  • Beach view
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room (2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults and 2 children)

  • Resort view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Superior Room (2 adults and 1 child)

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Superior Room (3 adults)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room (2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Superior Room (2 adults and 2 children)

  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Best Semiramis

This hotel features a full-service spa, an indoor pool and an outdoor pool. WiFi in public areas is free. Other amenities include a restaurant, a fitness centre and a bar/lounge.
Hotel Best Semiramis offers 287 accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a hot tub and Turkish bath/hammam.
Our customers tell us that they can't get enough of the helpful staff at Hotel Best Semiramis. During your stay, you're just a quick walk from La Paz Lookout. Free WiFi in public areas, a full-service spa and an indoor pool are available.
  • Free WiFi
  • Drinking and dining options include a restaurant, a swim-up bar and a poolside bar
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to body treatments, massages or body scrubs at the spa
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 5-minute walk from La Paz Lookout and 7 minutes on foot from Botanical Gardens
Some rates at Hotel Best Semiramis are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Best Semiramis offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A children's pool, a fitness centre, and a sauna are also featured at the luxury Hotel Best Semiramis.

Smoking is allowed in designated areas at this 5-star Puerto de la Cruz hotel.

Hotel Best Semiramis has a restaurant serving breakfast, lunch and dinner.
Restaurante Buffet – This restaurant only serves dinner. Open daily.
Room service is available.

All-inclusive details

All-inclusive room rates at Hotel Best Semiramis are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Restaurante Buffet

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • Surfing/bodyboarding
  • Windsurfing

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in January and close in December.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September.

Property is also known as

Best Semiramis
Best Semiramis Hotel
Best Semiramis Hotel Puerto de la Cruz
Best Semiramis Puerto de la Cruz
Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis
Hotel Best Semiramis Hotel
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis Hotel Puerto de la Cruz

Hotel Best Semiramis Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 282 out of 755 reviews
Rating 8 - Good. 295 out of 755 reviews
Rating 6 - Okay. 125 out of 755 reviews
Rating 4 - Poor. 38 out of 755 reviews
Rating 2 - Terrible. 15 out of 755 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, amenities
Everything was exceptional, i can't wait to return!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Lukasz

We had a lovely stay over the Christmas
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Erich Galdo

The room was extra clean and the staff very friendly always willing to help, nice view from room the breakfast one of the best
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and the best views
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Michel

Liked: Cleanliness, amenities, property conditions & facilities
The staff was polite and helpful, the view from the room was outstanding, the food was good. The only issue was the noise made by the chairs in the dining room from the 14th floor but if you wake up before breakfast and go to bed after dinner, it is not an issue.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Yousaf

Liked: Cleanliness, staff & service, amenities
Staff were nice and I enjoyed my stay
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jukka Pekka

Liked: Cleanliness, staff & service, property conditions & facilities
Good food and friendlu staff.
Stayed 9 nights in Nov 2025
Verified

8/10 Good

Susie

Liked: Cleanliness, staff & service, amenities
Cleaning staff were brilliant, room spotless every day! Staff all very friendly and helpful.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Clean bright room, helpful staff at desk, great area to walk around sea views outstanding
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Agnieszka

Liked: Cleanliness
Disliked: Property conditions & facilities
What I liked: - room size - comfortable large beds - ocean view - poached eggs - nice staff - welcome drink in the fridge - safe What could be better: - decor ceilings and walls in corridors were looking very old and tired with stains and peeling paint - gym (this gym is of 3 star) only one treadmill, very few weights (looks like most were stolen) - dirty dishes (on 3 days) - food variety I would say this hotel rates more as 3.5 stars.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

JESSICA CHIOMA

Liked: Cleanliness, staff & service, amenities
It was an awesome experience. We had a wonderful birthday getaway at this hotel and we enjoyed every bit of it
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Sangeetha

Liked: Amenities
Amazing view from the balcony, we can hear the waves even on the 10th floor. The room was spacious and clean
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Dilip

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Dapea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Mats

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Ranjit singh

Liked: Cleanliness, amenities, property conditions & facilities
Excellent standard hotel overall very clean and tidy Staff were good Excellent amenities Unfortunately alcoholic drinks available in the inclusive package were watered / weakened down Food choices were excellent Allergies and intolerance requirements were excellent catered for
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Reka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location & friendly and helpful staff
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay. Fabulous friendly staff, great location & amenities.
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, room good size, comfortable bed, food excellent and pleasant staff.
Stayed 7 nights in Jan 2023
Verified

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Jun 2024
Verified

6/10 Okay

Tim

Liked: Staff & service
Old-fashioned property, food average, large rooms, prices for drinks very reasonable
Stayed 7 nights in Mar 2025
Verified

8/10 Good

Maciej

Liked: Cleanliness, staff & service
The beautiful view of the roaring ocean is a huge plus for this hotel. I returned after 10 years, but unfortunately, nothing has changed for the better – the €3 per day fee for renting a kettle is outrageous! The hotel is worn by time and only pretends to be 5-star. So, I'm not lowering my rating further out of sentimentalism.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Howard

Very nice hotel and facilities
Stayed 7 nights in Jan 2024
Verified

6/10 Okay

Deborah

Liked: Cleanliness
Disliked: Property conditions & facilities
It was sold to us as a five star hotel and it was clearly not that anymore. The reception, dining area and bar area seem to be of a good standard and kept well. The rooms and bedding were clean. Bathrooms were clean but in desperate need of updating/ modernising. The corridor areas were definitely tired and in need of refurbishment. There was one wall on the way to our room with plaster flaking off the wall, looked like it had been a water leak. Framework on corridor in need of refurbishment, lift doors rusty. Overall our stay was fine, staff were lovely, friendly and helpful throughout are stay. In our opinion the Hotel its self is in need of a refurbishment sooner than later.
Flaking damaged wall on corridor, looked like it had been a water leak
Damaged framework along the corridor to rooms
Rusty lift doors
Wallpaper by lifts dirty and marked
Stayed 3 nights in Jan 2026

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