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Hotel Best Semiramis

5.0 star property

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Photo gallery for Hotel Best Semiramis

Property grounds
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, free WiFi
Breakfast, lunch and dinner served
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
C/ Leopoldo Cologan Zulueta, 12, Puerto de la Cruz, Tenerife, 38400
  • Place, La Paz Lookout
    ‪5 min walk‬
  • Place, Botanical Gardens
    ‪7 min walk‬
  • Place, Martianez Shopping Centre
    ‪9 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪62 min drive‬

Room options

View all photos for Standard Room (2 adults)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults)

9.4 out of 10
Exceptional
(46 reviews)
  • Resort view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Standard Room (3 adults)

10.0 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults and 1 child)

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (2 adults)

Minibar, in-room safe, desk, free WiFi

Superior Room (2 adults)

9.6 out of 10
Exceptional
(8 reviews)
  • Beach view
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults and 2 children)

  • Resort view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Superior Room (2 adults and 1 child)

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Superior Room (3 adults)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Superior Room (2 adults and 2 children)

  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Best Semiramis

This hotel features a full-service spa, an indoor pool and an outdoor pool. WiFi in public areas is free. Other amenities include a restaurant, a fitness centre and a bar/lounge.
Hotel Best Semiramis offers 287 accommodations with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a hot tub and Turkish bath/hammam.
Our customers tell us that they can't get enough of the helpful staff at Hotel Best Semiramis. During your stay, you're just a quick walk from La Paz Lookout. Free WiFi in public areas, a full-service spa and an indoor pool are available.
  • Free WiFi
  • Drinking and dining options include a restaurant, a swim-up bar and a poolside bar
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to manicures and pedicures, massages or body treatments at the spa
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Plaza del Charco and 6 minutes from Tenerife Beaches
Some rates at Hotel Best Semiramis are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Best Semiramis offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A children's pool, a fitness centre, and a sauna are also featured at the luxury Hotel Best Semiramis.

Smoking is allowed in designated areas at this 5-star Puerto de la Cruz hotel.

Hotel Best Semiramis has a restaurant serving breakfast, lunch and dinner.
Restaurante Buffet – This restaurant only serves dinner. Open daily.
Room service is available.

All-inclusive details

All-inclusive room rates at Hotel Best Semiramis are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Restaurante Buffet

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • Surfing/bodyboarding
  • Windsurfing

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in January and close in December.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September.

Property is also known as

Best Semiramis
Best Semiramis Hotel
Best Semiramis Hotel Puerto de la Cruz
Best Semiramis Puerto de la Cruz
Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis
Hotel Best Semiramis Hotel
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis Hotel Puerto de la Cruz

Hotel Best Semiramis Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 275 out of 743 reviews
Rating 8 - Good. 291 out of 743 reviews
Rating 6 - Okay. 125 out of 743 reviews
Rating 4 - Poor. 37 out of 743 reviews
Rating 2 - Terrible. 15 out of 743 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Patrycja

Stayed 10 nights in Dec 2025

10/10 Excellent

Pravesh

Stayed 4 nights in Dec 2025

8/10 Good

Susie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cleaning staff were brilliant, room spotless every day! Staff all very friendly and helpful.
Stayed 7 nights in Dec 2025

8/10 Good

Zhiguo

Stayed 3 nights in Dec 2025

10/10 Excellent

Sangeetha

Travelled with partner
Liked: Amenities
Amazing view from the balcony, we can hear the waves even on the 10th floor. The room was spacious and clean
Stayed 8 nights in Dec 2025

8/10 Good

Maciej

Liked: Cleanliness, staff & service
The beautiful view of the roaring ocean is a huge plus for this hotel. I returned after 10 years, but unfortunately, nothing has changed for the better – the €3 per day fee for renting a kettle is outrageous! The hotel is worn by time and only pretends to be 5-star. So, I'm not lowering my rating further out of sentimentalism.
Stayed 1 night in Dec 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean bright room, helpful staff at desk, great area to walk around sea views outstanding
Stayed 1 night in Dec 2025

10/10 Excellent

JESSICA CHIOMA

Liked: Cleanliness, staff & service, amenities
It was an awesome experience. We had a wonderful birthday getaway at this hotel and we enjoyed every bit of it
Stayed 5 nights in Nov 2025

8/10 Good

Ranjit singh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent standard hotel overall very clean and tidy Staff were good Excellent amenities Unfortunately alcoholic drinks available in the inclusive package were watered / weakened down Food choices were excellent Allergies and intolerance requirements were excellent catered for
Stayed 5 nights in Nov 2025

8/10 Good

Jacob

Stayed 1 night in Nov 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

10/10 Excellent

Yousaf

Liked: Cleanliness, staff & service, amenities
Staff were nice and I enjoyed my stay
Stayed 2 nights in Oct 2025

2/10 Terrible

Oksana

Liked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

Aston William, Coventry

Stayed 7 nights in Sep 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

2/10 Terrible

George

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service
Had to remain in our room for nearly 2 days after getting food poisoning from an evening meal. Unsurprising given how dirty the “clean” plates and drinking glasses were. Food options for allergies were very limited, nothing advised to be gluten free. Our first day was very much ‘check in and go’, no information given to us about specific details (I.e bar locations) just a sheet of paper with generic info about things on each floor. The room had silverfish including one in the bed, clean bedding often had dirt remaining. With the main road being directly outside our room, sleeping through the early morning was very difficult as traffic increased, lower floors suffer even more so. The hotel describes itself as five-star however as you go beyond the lobby it’s very apparent how tired the hotel is and how dated many utilities are. The carpets are old, the TV didn’t work, the balcony floor was dirty.
Stayed 7 nights in Sep 2025

8/10 Good

Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Really like the location and the room is very big and the beds are massive. There are signs of aging around the property. The staff are excellent
Stayed 7 nights in Apr 2025

8/10 Good

Reka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long weekend away

Only stayed for one night due to our flight being cancelled but what an excellent hotel this is. Easy check in greeted with a Prosecco, reception staff welcoming friendly and helpful. Rooms are spacious and very comfortable and wow what a view. Was booked in for breakfast and lots of choice and the food was fresh warm and tasty. Cannot really fault this hotel.
Stayed 1 night in Apr 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service
A very nice 4* hotel; I’m aware that hotels are designated their stars on the basis of facilities. This hotel is advertised as 5* but in my opinion it is much more inline with what’s expected of 4*. Positives - staff are very friendly, the ocean view from the room was magnificent. Negatives - the coffee at breakfast is truly disgusting, the beds are very hard, the hotel has a very 80’s vibe and decor - think dark wood laminate, foamy ceiling tiles, one buffet restaurant (no ala carte), dismal worn out gym, very small pool. The hotel is pretty much exactly 1 mile from centre of town; great little walk down but a very steep, uphill walk back.
Stayed 7 nights in Feb 2025

10/10 Excellent

JAMES

Wonderful hotel with lots of amenities. Great value. Food is top notch and lots of variety. Stayed here five times now. Would definitely come back again.
Stayed 18 nights in Jan 2025

10/10 Excellent

Dapea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Ivor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here. Lovely spacious room with balcony, amazing views from the glass lined dining room. I enjoyed the pool every day although the water is bracing in February! Charming staff from the cheerful dining room manager to our room cleaner, to the receptionist who sent a cup of tea down to my wife when she felt unwell. Highly recommend!
Stayed 4 nights in Feb 2025

10/10 Excellent

Antony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything.
Stayed 1 night in Jan 2025

6/10 Okay

Marius-Tiberius

Liked: Cleanliness
Stayed 13 nights in Dec 2024

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