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Grand Memories Punta Cana All Inclusive

4.0 star property

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Photo gallery for Grand Memories Punta Cana All Inclusive

A swimming pool with lounge chairs and umbrellas, surrounded by palm trees and buildings.
A spacious restaurant with a central bar area, multiple dining tables, and a vibrant color scheme.
A restaurant named Bella CucinA with a thatched roof, outdoor seating, and a view of the beach.
Deluxe Room | Premium bedding, minibar, in-room safe, desk
A hotel lobby with a modern design, featuring a central light fixture, double doors, and a carpeted floor.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Highway Macao Playa Arena Gorda, Punta Cana, La Altagracia, 23000
  • Place, Arena Gorda Beach
    ‪15 min walk‬
  • Place, Punta Blanca Golf Course
    ‪6 min drive‬
  • Place, Cana Bay Golf Club
    ‪8 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪30 min drive‬

Room options

Luxury Room (Family)

  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Luxury Room (Family, Diamond Club)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Luxury Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Luxury Room (Diamond Club)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Junior Suite (Luxury, Jacuzzi, Diamon Club)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Luxury Suite, 1 Bedroom (Presidential, Jacuzzi, Diamond Club)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Grand Memories Punta Cana All Inclusive

5 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Valet parking is free. Other amenities include 2 poolside bars, a health club and a bar/lounge.
Grand Memories Punta Cana All Inclusive offers 525 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Royal Spa. Massages are available on the beach and in the spa. Other services include sports massages. The spa is equipped with a mud bath, a sauna and a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

During your stay at Grand Memories Punta Cana All Inclusive, you'll be within walking distance of Arena Gorda Beach. Features include free valet parking, plus 5 restaurants and 2 poolside bars.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, 2 poolside bars and a bar/lounge
  • WiFi in some public areas for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages or mud baths at The Royal Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • 14 minutes by car from Downtown Punta Cana and 7 minutes from Cana Bay Golf Club
  • Airport shuttle service available for a fee
Grand Memories Punta Cana All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grand Memories Punta Cana All Inclusive offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. A children's pool, a health club, and a sauna are also featured at the family-friendly Grand Memories Punta Cana All Inclusive. Self parking and valet parking are free.

This 4-star Punta Cana hotel is smoke free.

Grand Memories Punta Cana All Inclusive has 5 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 2 poolside bars
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Hot tub
  • Mud bath
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Holidays Protocol (Blue Diamond Resorts)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

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Grand Memories Punta Cana All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 25 out of 46 reviews
Rating 8 - Good. 9 out of 46 reviews
Rating 6 - Okay. 7 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Annette

Disliked: Cleanliness, staff & service, property conditions & facilities
They were still constructing in all the resort. We were in a complex and the complex near us was under construction. The sound during the mornings were very loud. We request room service and it come without the coffee. I’m stillwaiting for the coffee. THE RESORT HAS NO BEACH!!!!!! This was not mentioned in the reservation hotel information. We dont like to take a train to go to the beach. We like to be in a beach hotel were you can in walking distance reach the beach!! The buffett area was full of flies. We eat with flies all around us. The only good thing it has was the Water Park.
Stayed 6 nights in Nov 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Too much to go into details over all is not for me
Stayed 8 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When the air conditioner was on we had a foul sewer smell in the room. Discontinued using air conditioner. Room 25213. The restaurants were excellent, especially the buffet. The staff was very helpful. The facilities were clean and well kept, exception above. Water park was excellent. Would return.
Stayed 7 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy atractivo el lugar y acogedor para pasar unas vacaciones
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The hotel it’s self if updated and new! The check in process was very smooth! We were traveling with family of 6 ( 2 adults and 4 children). The water park is great ( the life guards are useless as my husband and child almost drowned. One of the slide has a surprise fall with a pool deeper than was expected and while my husband was drowning the guard was just standing there. The options of pools are amazing where you don’t feel crowded. Rooms are also great and updated. The service at the restaurants was just terrible. It was hit or miss with the waiters and as long as you tipped you may get lucky. The food was not great, I got sick mid vacation and came home with nausea and diarrhea. You kitchen staff do not wear gloves ,i was getting spaghetti for my son and the staff grabbed it with his bare hands to serve.
Stayed 7 nights in Feb 2020
Verified

2/10 Terrible

Sal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not great, rooms are not that clean, the food was good that’s about it. Entertainment was ok. Please improve on customer service.
Stayed 3 nights in Dec 2019
Verified

6/10 Okay

Harold

Liked: Cleanliness, room comfort
Disliked: Staff & service
Realmente quede sorprendía por la forma en la que trabajar el Staff esta vez, tuve una mejor experiencia en una estadía pasada , realmente la comida no fue muy buena el primero día , pero fue mejorando según pasaron los días , las atenciones en los restaurante no fue para nada buena , en verdad no lo fue . La recepción para algunos miembros de mi familia fue súper traumática . En realidad está sobre poblado el hotel Largas filas para entrar al restaurante a comer todo el tiempo Realmente no me Gusto mi estadía allí
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s amazing and very beautiful can’t wait to go back
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones estan muy bien cuidadas la comida en general es muy buena , tienen mucha variedad
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
This was a perfect family getaway! The water park was great for the kids, the beach and pools were fantastic
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El parque acuático es excelente. Me pareció mal el show de la noche y que hay gatos.
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Vannesa

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time the people here are amazing especially Pablo, tutti fruity, Yokaina and Nicaury. The downside is the water is freezing and it is hard to enjoy it even with the nice weather. The waterpark also had cold water which surprised me since it was for kids and not even the jacuzzi had warm water. I would've recommended it if it at least had one heated pool or the kids side had warm water. Also the ceilings looked like it had a lot of moisture from the humidity and the light in the bathroom kept flickering. Honestly the best part were the employees not the place and the excursions are too overpriced. And the extra amenities are also too expensive.
Stayed 9 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so welcoming and friendly. The culture of the resort was truly amazing, and the amenities, food, beds, showers all were nothing less than great
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was excellent. The staff was friendly and respectful.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and the staff courteous. The lunch menu can be improved by offering a larger variety but the breakfast buffet is on of the best I've ever had with a great selections.
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful waterpark but we did the upgrade for the Royalton punta Cana this resort is 5 stars
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for familly we have a nice time we will come back
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Aneudis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre es bueno volver a Memories. Es nuestro cuarto viaje en familia a este hotel y cada vez nos gusta más.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Luis

Liked: Cleanliness, amenities
The hotel staff is a little rude, nothing to worry about but it is something to be considered. The bathroom of the room had a blackish surface on the shower. The food was ok, the pools and the splash zone was great. In general we had a good experience but it is now a 5 star hotel.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this resort. The service, eating, pool, splash.
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Había cucarachas en la habitación y personal del hotel te asedia constantemente para verderte paquetes
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time here. It was great all the staff was super friendly and helpful. i must mention Yohaira from reception was great and Ramon from the kitchen was awesome. The water park is the best one here in DR i have went to several ones in the country all the slides are in very good condition. My room was super clean, the food was good, I definitely will come back again. Thanks for making my birthday weekend a very good one.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not too good, they do not have variety
Stayed 2 nights in Sep 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
-The peaple in front desk was rude (Ricardo Cristian). -The Roon Was not ready at check in. -At check out we had bring In front desk all ID of the Hotel. The Snack bar was in the next hotel Royalton We had to park out side the parking lot, because their are only One and was full.
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Joann

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was very pretty, however the staff was ok and the entertainment team sucked. The whole time I was there I saw the entertainment team play 2 games all other times they just sat and talked among themselves. The main pool had a volley ball net which they took down early even though that was all people had to entertain themselves besides the music they played. Food was good but not many restaurants and the diamond club felt cheap.
Stayed 5 nights in Sep 2019